Dell ProtectPoint [EOL] vs Infrascale Backup & Disaster Recovery comparison

Dell Technologies and Infrascale are both solutions in the Backup and Recovery category. Additionally, 50% of Dell Technologies users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

Dell ProtectPoint [EOL]

Read 2 Dell ProtectPoint [EOL] reviews

50% willing to recommend

Infrascale Backup & Disaste...

Read 18 Infrascale Backup & Disaster Recovery reviews

2,543 Views
1,399 Comparison Views

90% willing to recommend

Dell ProtectPoint [EOL]

Infrascale Backup & Disaste...

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Executive Summary

We performed a comparison between Dell ProtectPoint [EOL] and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

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January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell ProtectPoint [EOL]

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (28th), Cloud Backup (22nd), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (16th), SaaS Backup (13th)

Featured Reviews

Umar-Qureshi

Deputy Manager at Reliance Industries Ltd

Speedy and easy setup but it needs to mature

One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.

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reviewer2649186

President at a media company with 11-50 employees

Its user-friendliness and consolidated dashboard make backups and recovery very easy

Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the features I find most valuable, is the good technical support."

"The speed and the ease of the initial setup are both good. It is not complex."

"The initial setup was straightforward and we received support from the manufacturer."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

More Infrascale Backup & Disaster Recovery pros

Cons

"The interface and documentation need to improve."

"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

Information not available

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"I appreciate their pricing. We went for this solution for its pricing."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The licensing is based on how much data you have plus what appliances you need."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

11%

Healthcare Company

10%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

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What needs improvement with Infrascale Platform?

The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...

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What is your primary use case for Infrascale Platform?

I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...

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Product Reports

Buyer's Guide

Backup and Recovery

January 2026

Download Dell ProtectPoint [EOL] product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

January 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

No data available

Infrascale Platform

Overview

Dell EMC ProtectPoint technology provides up to 20x faster, more efficient backup and 10x faster recovery while eliminating the backup impact on application servers. By integrating primary storage and industry leading protection storage, ProtectPoint reduces cost and complexity by eliminating traditional backup applications while still providing the benefits of native backups. Overall, ProtectPoint provides the performance of snapshots with the functionality of backups.

Dell Technologies

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

FieldCore

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

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