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Delinea Privileged Access Service vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Delinea Privileged Access S...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (18th), Privileged Access Management (PAM) (16th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
168
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Delinea Privileged Access Service is designed for Privileged Access Management (PAM) and holds a mindshare of 3.0%, up 2.9% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Governance Administration (IGA), holds 10.6% mindshare, down 14.5% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Delinea Privileged Access Service3.0%
CyberArk Privileged Access Manager10.4%
Delinea Secret Server4.5%
Other82.1%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.6%
SailPoint Identity Security Cloud29.6%
Saviynt Identity Cloud17.7%
Other42.099999999999994%
Identity Governance Administration (IGA)
 

Featured Reviews

Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Comprehensive documentation streamlines implementation with opportunity to improve user experience
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure privileged access, recording, session recording, password vault, etcetera The most common solution I find effective for protecting sensitive data is the most common features of…
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability and performance are excellent."
"Delinea has very good support."
"If somebody is looking for a straightforward PAM that is easy to deploy then I would recommend Centrify."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"This is a cloud-based application, which makes it very easy to deploy."
"The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports."
"The most valuable feature is the author's discovery of assets because it helps keep track of inventory."
"The solution is flexible."
"We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."
"From what I heard, everyone said that before One Identity Manager, they had many workflows and loopholes, and after starting to use it, those issues were addressed, creating a very positive experience for the customer."
"The policy and role management features are very powerful and useful for our customers."
"When it comes to ease of customization, there are a lot of different object types. I can create my own object types."
"Since we are using One Identity Manager, we have seen a significant positive impact by improving our security through ensuring users only receive the access they need and reducing manual work, making identity management more efficient and organized."
"One Identity Manager is very responsive, and that is the first thing I like most."
"One of the valuable features is that it is relatively organized. I definitely appreciate that aspect. It is also relatively simple to use with a very easy flow to the GUI. The user interface is really top-notch."
"I rate One Identity nine out of 10 for stability. We haven't seen any downtime. It has worked smoothly since it went into production."
 

Cons

"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly."
"It is difficult to integrate the product with other IT systems."
"The integration with sync could be improved."
"Although the interface is intuitive, it could be a little more user-friendly."
"There needs to be a notification when a password is near expiration."
"The initial setup is a bit complex, but once the infrastructure is there and all the components have been installed, it's easy and straightforward to maintain."
"I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff."
"The technical support is non-existent. It is not worth talking about."
"They have bad support. Sometimes, they're fast, and sometimes not. They have 24-hour support, so when you message them, they try to fix their problems. One Identity can give you a technical engineer who can guide you through what to do or give you custom scripts for a problem."
"One Identity Manager could be improved because the community is a bit small, and the documentation sometimes isn't clear or interactive."
"One Identity could add more connectors for various services we integrate. We need to build and configure custom connectors for our clients with complicated environments and multiple data streams."
"One Identity Manager has room for improvement in areas such as being more low-code, since it currently requires some coding knowledge."
"The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."
"One Identity Manager's documentation is something they can improve, and I believe much of this is related to translation since it is a German company."
"There is no out-of-the-box or very easy way to configure processes to manage non-human accounts. The functionalities that we have built are totally customized on top of what One Identity provided out of the box. It would have been nice to see some out-of-the-box or plug-and-play features available for it."
 

Pricing and Cost Advice

"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"In addition to the license fees, we have to pay for the server and admin fees."
"The solution is priced too high, so I rate its pricing a nine out of ten."
"The pricing is moderate."
"It is sad that people with a limited budget won't be able to afford it."
"The price of Delinea Privileged Access Service is average compared to its competitors."
"We are paying for premium support, which is expensive. However, we do receive very good, fast support."
"My clients have been using it for a long time now. They have looked at other products as well, so it seems worth the price."
"One Identity isn't cheap for small or medium-sized businesses, but I don't think it's necessary for a small company to use. The price is fair for large enterprises with thousands of employees that want to adopt a zero-trust model."
"It is fairly priced because they provide all the features by default. That is why they charge a bit more than other vendors. I am not sure about the exact cost part, but One Identity is a little bit more expensive than IBM and other tools."
"The licensing for One Identity Manager is per user, per carbon life, specifically, it's per people, and not a per-identity licensing model. For example, if I have two hundred people, or if I have someone with several identities, I'm only paying for it once. I don't remember the exact cost of One Identity Manager because I wasn't the one who paid for the license."
"It was okay for us. It was not too much for us. It was nearly the same as other products. It was not expensive."
"One Identity is cost-efficient from a licensing perspective. However, one drawback is that it's expensive on the hardware side for the customer to set up. One Identity's professional services team recommends various components. They lose some of the cost advantage because the hardware is expensive and requires maintenance."
"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
6%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
By reviewers
Company SizeCount
Small Business79
Midsize Enterprise27
Large Enterprise109
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. The difference is in the range of a few hundred dollars.
What needs improvement with Delinea Privileged Access Service?
I would like to improve the overall suite and the user experience of Delinea Privileged Access Service.
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
The setup cost and licensing were straightforward, with excellent support. There were no issues with pricing, setup cost, or licensing.
What needs improvement with One Identity Manager?
The initial setup could be improved to reduce the complexity.
 

Also Known As

Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
Quest One Identity Manager
 

Overview

 

Sample Customers

Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: April 2026.
892,678 professionals have used our research since 2012.