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Delinea Privileged Access Service vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Delinea Privileged Access S...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (15th), Privileged Access Management (PAM) (15th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
165
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (3rd), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Delinea Privileged Access Service is designed for Privileged Access Management (PAM) and holds a mindshare of 2.9%, up 2.9% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Governance Administration (IGA), holds 10.6% mindshare, down 15.3% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Delinea Privileged Access Service2.9%
CyberArk Privileged Access Manager10.5%
Delinea Secret Server4.5%
Other82.1%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.6%
SailPoint Identity Security Cloud30.9%
Saviynt Identity Cloud18.7%
Other39.8%
Identity Governance Administration (IGA)
 

Featured Reviews

Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Comprehensive documentation streamlines implementation with opportunity to improve user experience
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure privileged access, recording, session recording, password vault, etcetera The most common solution I find effective for protecting sensitive data is the most common features of…
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability and performance are excellent."
"Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management."
"The most valuable feature is the author's discovery of assets because it helps keep track of inventory."
"Delinea has very good support, rating them an eight or nine out of ten."
"The reporting is excellent."
"Delinea has very good support."
"The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports."
"Being able to access servers, web applications, network devices, etc. securely from anywhere, with MFA, with workflows that can be added for extra security, powerful auditing and reporting features, and easy Privileged Account Management, all backed by excellent support."
"The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors."
"It's role-based access control, and you can manage it. It's perfect for our customer's governance control."
"For the recertification and segregation of duties, it's easier to know all the information about our employees. If we need to delete some information, we can do it from a central point, then it can be deleted on all our searches. This is very good for GDPR."
"We have reduced about 60 percent of our help desk calls, especially for onboarding and simple tasks that do One Identity automation."
"The most valuable feature of One Identity Manager is the customization that can be done, as every out-of-the-box process can be changed or I can create any new processes, which is the most useful functionality in my area."
"There were significant productivity benefits over our previous platform with the increased automation which took the process of onboarding staff down from days to minutes."
"One Identity Manager has improved our organization significantly; for instance, the automation of the provisioning workflow is very useful."
"One Identity Manager helps achieve an identity-centric Zero Trust model."
 

Cons

"The pricing and presence could be improved."
"The initial setup is a bit complex."
"Although the interface is intuitive, it could be a little more user-friendly."
"Although the interface is intuitive, it could be a little more user-friendly."
"My thoughts about support of Delinea in general are that they are so so."
"There needs to be a notification when a password is near expiration because we have experienced multiple lockouts due to expired passwords."
"The integration with sync could be improved."
"The initial setup is a bit complex, but once the infrastructure is there and all the components have been installed, it's easy and straightforward to maintain."
"The documentation I found in their repository is neither interactive nor engaging."
"The support model has room for improvement, especially when compared to competitors like Omada and SailPoint, which offer a more extensive global presence and support network."
"The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies."
"One Identity Manager can be made more user-friendly for end users."
"The Metamodel is not developer-friendly, and the web designer customization could be simplified."
"Because their company is so focused on just their tool and related technology, they can't support you much. At times, it becomes frustrating. While you are paying a little less than your competitors, you expect some support, compliance, or expertise from the company. If a certain load balancer is unable to handle your tool, you should know what load balancer would be perfect or what configuration you should use."
"There are too many configuration interfaces. They could simplify the design to not require VB/PS coding to draw the workflows."
"They have bad support. Sometimes, they're fast, and sometimes not. They have 24-hour support, so when you message them, they try to fix their problems. One Identity can give you a technical engineer who can guide you through what to do or give you custom scripts for a problem."
 

Pricing and Cost Advice

"It is sad that people with a limited budget won't be able to afford it."
"In addition to the license fees, we have to pay for the server and admin fees."
"The pricing is moderate."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"The solution is priced too high, so I rate its pricing a nine out of ten."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"The price of Delinea Privileged Access Service is average compared to its competitors."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"Start with an operations team that is motivated to learn a lot in a short period of time. The longer you wait, the more expensive it will be to get the right level of expertise in this area."
"The pricing is reasonable compared to other solutions."
"The price of One Identity Manager is cheaper than SailPoint."
"One Identity Manager's pricing is competitive and in line with what other companies offer."
"We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase."
"One Identity isn't cheap for small or medium-sized businesses, but I don't think it's necessary for a small company to use. The price is fair for large enterprises with thousands of employees that want to adopt a zero-trust model."
"One Identity is cost-efficient from a licensing perspective. However, one drawback is that it's expensive on the hardware side for the customer to set up. One Identity's professional services team recommends various components. They lose some of the cost advantage because the hardware is expensive and requires maintenance."
"Pricing depends on licensing models, such as per-user licensing and feature-based pricing. Additional models like governance, provisioning, and reporting increase costs."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise25
Large Enterprise104
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about Delinea Privileged Access Service?
The solution provides secure access to environments.
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. The difference is in the range of a few hundred dollars.
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
The setup cost and licensing were straightforward, with excellent support. There were no issues with pricing, setup cost, or licensing.
What needs improvement with One Identity Manager?
The initial setup could be improved to reduce the complexity.
 

Also Known As

Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
Quest One Identity Manager
 

Overview

 

Sample Customers

Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: March 2026.
886,976 professionals have used our research since 2012.