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Delinea Privileged Access Service vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Delinea Privileged Access S...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Enterprise Password Managers (15th), Privileged Access Management (PAM) (14th)
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (3rd), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Delinea Privileged Access Service is designed for Privileged Access Management (PAM) and holds a mindshare of 3.1%, up 3.0% compared to last year.
One Identity Manager, on the other hand, focuses on Identity Governance Administration (IGA), holds 10.6% mindshare, down 16.2% since last year.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Delinea Privileged Access Service3.1%
CyberArk Privileged Access Manager11.4%
Delinea Secret Server4.9%
Other80.6%
Privileged Access Management (PAM)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
One Identity Manager10.6%
SailPoint Identity Security Cloud32.6%
Saviynt Identity Cloud19.5%
Other37.3%
Identity Governance Administration (IGA)
 

Featured Reviews

Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Comprehensive documentation streamlines implementation with opportunity to improve user experience
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure privileged access, recording, session recording, password vault, etcetera The most common solution I find effective for protecting sensitive data is the most common features of…
Neha Chhangani - PeerSpot reviewer
Business Analyst at a tech vendor with 10,001+ employees
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The vault and auditing capabilities are the most valuable feature because they include multiple reports that allow us to create our own reports."
"The most valuable feature is the author's discovery of assets."
"The solution is flexible."
"Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management."
"The privileged account management feature is what I like most."
"Delinea has very good support."
"The solution provides secure access to environments."
"There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."
"One Identity Manager offers a wide range of connectors, allowing it to interface with multiple target systems and perform provisioning and de-provisioning tasks within them."
"The biggest improvement has been the auditing. Now we have a record of what the users have, what the users have requested and when, and when things were approved. It's all in the same system."
"One Identity Manager has positively impacted my organization by reducing manual work, improving security, enhancing compliance, streamlining user lifecycle management, and increasing overall efficiency by automating workflows and reducing errors."
"It has a lot of depth. It has advanced features. As a customer or as someone who is managing the solution, I like its self-service capabilities where it has lots of powers, and the users can select any reference users."
"It is easy to use and handle."
"One Identity Manager is a strong enterprise-grade identity governance solution that delivers real value once it is implemented correctly."
"It is easy to extend the product for custom purposes."
"The solution is flexible. You can customize it a lot. You can can build connectors, connecting them to a new application, and so on."
 

Cons

"Enhancing the solution by incorporating additional features to make it comprehensive would be beneficial. It would be more convenient to have a complete package solution that consolidates all the features in one place, making it easier to manage. Currently, I am required to access two separate servers for reports, which could be avoided if all the necessary features were available in a single location. This would be highly advantageous for managing everything effectively."
"With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly."
"The pricing and presence could be improved."
"The initial setup is a bit complex."
"Although the interface is intuitive, it could be a little more user-friendly."
"I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff."
"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"The integration with sync could be improved."
"Having new features for web developers in the One Identity Manager shop is an area for improvement. Another area for improvement in the tool is its ServiceNow connection as ServiceNow is a major ITSM system player, but the current out-of-the-box feature proposed by One Identity Manager can only make simple incident requests to the system. My company is now in full ICL design, so it prefers for all concerns or requests to be sent properly to ServiceNow, so my company can have better control over the incident requests and be able to sort those out. The tool fits all my needs today, except for the ServiceNow connector. That's the only additional feature I'd like to see in the next release of One Identity Manager."
"Their support can be better. They can also improve testing of their product before releasing new versions. We have had a few critical issues after upgrading to a newer version, which also caused problems with auditing."
"Support often lacks experienced technical personnel, resulting in long wait times and unhelpful solutions."
"How One Identity Manager deals with disconnected systems needs improvement."
"The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."
"Some internal structures are in place because of already depreciated functions back from the time when the solution was used for software deployment and as a help desk."
"[Regarding] their upgrades, we're going to 8.12 right now and everything is running very smoothly but this is actually the first upgrade that has gone off well. Even the other "dots" have taken us six months or longer to get through QA testing."
"It is slow. It has a bit of a bad reputation within the company because it is a slow product. That is the biggest drawback in terms of user experience."
 

Pricing and Cost Advice

"It is sad that people with a limited budget won't be able to afford it."
"The solution is priced too high, so I rate its pricing a nine out of ten."
"The pricing is moderate."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"The price of Delinea Privileged Access Service is average compared to its competitors."
"In addition to the license fees, we have to pay for the server and admin fees."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"Prices in Turkey are high due to inflation, a challenge we've heard about from our customers."
"The pricing is okay."
"The price of One Identity Manager is cheaper than SailPoint."
"The pricing is reasonable compared to other solutions."
"I rate One Identity seven out of 10 for affordability. It's reasonably priced."
"It is cost-effective. I do not know about the other regions, but here in the Middle East, the competitors are almost double the price."
"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."
"One Identity Manager's pricing is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise23
Large Enterprise97
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about Delinea Privileged Access Service?
The solution provides secure access to environments.
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. The difference is in the range of a few hundred dollars.
What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
My experience with pricing, setup cost, and licensing regarding One Identity Manager is that it does not have public list prices. Costs are usually customized based on our organization size, deploy...
What needs improvement with One Identity Manager?
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could al...
 

Also Known As

Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
Quest One Identity Manager
 

Overview

 

Sample Customers

Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about CyberArk, One Identity, Okta and others in Privileged Access Management (PAM). Updated: February 2026.
883,896 professionals have used our research since 2012.