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Datto Endpoint Detection and Response (EDR) vs Huntress Managed ITDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Datto Endpoint Detection an...
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (41st)
Huntress Managed ITDR
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Datto Endpoint Detection and Response (EDR)1.5%
CrowdStrike Falcon8.4%
Microsoft Defender for Endpoint6.9%
Other83.2%
Endpoint Detection and Response (EDR)
Identity Threat Detection and Response (ITDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed ITDR6.7%
CrowdStrike Falcon14.0%
Microsoft Defender for Identity11.4%
Other67.9%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…
Jeremy Harlan - PeerSpot reviewer
SOC Analyst L2 at a computer software company with 51-200 employees
Managed detection has stopped account takeovers and has strengthened our incident response playbooks
Their threat analytics and process insights are exceptional. When Huntress Managed ITDR finds malware, a virus, or a phishing email, their analytics have improved significantly over time. I remember when they were not very detailed, but now they provide comprehensive information down to the specific type of dependency affected on a host machine. They show us exactly where all the infected files are located on the computer, which makes cleanup straightforward and invaluable. I know they partner with Microsoft, and if you have Huntress Managed ITDR and Microsoft Defender, it is truly near real-time as stated. That is a very accurate claim.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They did what they said, and this solution could apply to any scenario."
"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"But overall, when we speak about security and protection, they are one of the top providers."
"The dashboard is customizable."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The insight that the solution provides is the most valuable aspect."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The ease of deployment has been good."
"The main takeaway is that the solution, not just this, the solution in general, the EDR as well, has allowed me to expand revenue, but more importantly, protect my clients in a way I have never been able to do before."
"One feature I appreciate the most about Huntress Managed ITDR is its integration with Microsoft Defender, because most users in our organization have Microsoft Business Premium licenses, so Defender for Endpoint comes along with Business Premium, meaning there is no extra cost."
"The maintenance for Huntress Managed ITDR requires no maintenance on my end; it is self-reliant in that once it is set up, it does most of the heavy lifting, and you really just have to review alerts as it monitors for any issues."
"Huntress Managed ITDR is very good because I can make sure we're not getting false positives and a whole bunch of alerts that just become noise."
"I rate the overall solution as a ten out of ten."
"The initial setup was very easy."
"Huntress Managed ITDR has helped me detect identity threats extremely effectively; Compromised accounts are managed extremely well because we often get sign-ins from unknown locations faster than a client is aware their account is compromised."
"In terms of pricing for Huntress Managed ITDR, it is very affordable from a K to 12 perspective, and considering the cost of a breach, having this peace of mind to proactively act in our environment is worth its weight in gold."
 

Cons

"It would be good to have a better way to search for a file within the UI."
"The solution should enhance the ADR and reporting."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"Limited remote connection."
"The product's pricing could be better."
"If they had pulse rate detection, it would be better."
"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The inclusion of web filtering would be good."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad."
"If we have a client that only has M365 Business Standard, all of the MFA details just show as unknown."
"The product needs further maturity, with some improvements in the user interface."
"In terms of room for improvement, I think they can expand the coverage beyond Microsoft 365."
"In areas where Huntress Managed ITDR could improve, I would suggest exclusions and the ability to add whitelisting for file types or select files, making it more transparent."
"I see improvements to the HaloPSA integration as something that could be better; it would be good to see more information in the ticket raised."
"More in-depth reporting could be beneficial for the solution."
"If anything, it's created more work, but that's because we're now seeing things that we weren't seeing before."
"A downside of Huntress Managed ITDR is that some devices show they are not super compatible with the Defender for Endpoint integration."
 

Pricing and Cost Advice

"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"I don't like that they have different types of licenses."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Cortex XDR’s pricing is very reasonable."
"Cortex XDR's pricing is ok."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
7%
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
7%
Retailer
7%
Computer Software Company
11%
Outsourcing Company
8%
Financial Services Firm
8%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise48
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What is your primary use case for Infocyte HUNT?
They use Datto EDR as part of the solutions that we supply.
What is your experience regarding pricing and costs for Huntress Managed ITDR?
My experience with pricing, setup costs, and licensing has been pretty good; we got a good rate and continue to recei...
What needs improvement with Huntress Managed ITDR?
When discussing the downsides of Huntress Managed ITDR, I think one of the advantages is that they've been adding fea...
What is your primary use case for Huntress Managed ITDR?
Huntress Managed ITDR was to replace an existing solution, as we were using CrowdStrike previously, and the big one f...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Information Not Available
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