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Datto Endpoint Detection and Response (EDR) vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
27th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
34
Ranking in other categories
Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Datto Endpoint Detection and Response (EDR) is 2.1%, up from 1.7% compared to the previous year. The mindshare of Huntress Managed EDR is 2.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Aurélien Boeyen - PeerSpot reviewer
Useful endpoint visibility, high availability, and helpful support
Datto EDR is used for detection and response for endpoints The most valuable feature of Datto EDR is the visibility of the endpoints. The solution could improve by having more deployment methods. I have been using Datto Endpoint Detection and Response (EDR) for approximately three years. Datto…
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The ease of deployment has been good."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The endpoint protection is definitely the most impactful feature for clients. It just works. It is a set-it-and-forget-it type of solution."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"The stability is perfect."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
 

Cons

"The solution should allow the automation of playbooks."
"The inclusion of web filtering would be good."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"The integration with Autotask could be improved."
"I would like the API to be a little better. They are getting there."
"Using Huntress Managed EDR has not reduced our need for expensive security tools or hiring expensive security analysts, as we run redundancy and maintain all that in-house while Huntress serves as a partner, not a replacement."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"The ITDR product is coming along great, however, we are still getting many false positives."
"Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket."
 

Pricing and Cost Advice

"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"Huntress Managed EDR offers a fair pricing model."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"The solution's pricing is fair."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"The Huntress pricing is an excellent value for what the product provides."
"Huntress is priced fairly for the services and value it provides."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infocyte HUNT?
Datto Endpoint Detection and Response is a perfect product for endpoint security.
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
 

Also Known As

Infocyte HUNT
No data available
 

Overview

 

Sample Customers

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Information Not Available
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Huntress Managed EDR and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.