In areas where Huntress Managed ITDR could improve, I would suggest exclusions and the ability to add whitelisting for file types or select files, making it more transparent.
Head of IT at a tech services company with 51-200 employees
Real User
Top 20
2025-06-27T15:37:24Z
Jun 27, 2025
In my opinion, Huntress Managed ITDR has room for improvement in the speed of some screen refreshing, as it isn't as fast as it perhaps could be. The fact that it caches results is a bit odd for a security product. Other than that, it's a very simple and easy-to-use interface in terms of recommendations and feedback. There's not really much at the moment I would look to change. It would be nice to have more customization around the reporting, beyond changing the logo and the color scheme, to generate a more executive summary for our board. At this point, that's really nitpicking. In terms of the actual product features, it's been pretty good. I haven't seen if there's a way to create custom alerts and custom rules for identification, but if there was, that would probably be useful as well.
The product needs further maturity, with some improvements in the user interface. There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu. Additionally, the rogue apps feature is in beta and currently lacks functionality.
Huntress Managed ITDR delivers robust threat detection and response capabilities tailored to IT infrastructure, enhancing security measures for managed service providers.This ITDR provides a comprehensive approach to identifying and mitigating advanced cyber threats. It focuses on proactive threat hunting and remediation, designed specifically for IT environments that require constant vigilance. The platform offers a suite of intelligent tools that streamline the process of monitoring and...
In areas where Huntress Managed ITDR could improve, I would suggest exclusions and the ability to add whitelisting for file types or select files, making it more transparent.
In my opinion, Huntress Managed ITDR has room for improvement in the speed of some screen refreshing, as it isn't as fast as it perhaps could be. The fact that it caches results is a bit odd for a security product. Other than that, it's a very simple and easy-to-use interface in terms of recommendations and feedback. There's not really much at the moment I would look to change. It would be nice to have more customization around the reporting, beyond changing the logo and the color scheme, to generate a more executive summary for our board. At this point, that's really nitpicking. In terms of the actual product features, it's been pretty good. I haven't seen if there's a way to create custom alerts and custom rules for identification, but if there was, that would probably be useful as well.
More in-depth reporting could be beneficial for the solution.
The product needs further maturity, with some improvements in the user interface. There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu. Additionally, the rogue apps feature is in beta and currently lacks functionality.