Head of IT at a tech services company with 51-200 employees
Real User
Top 20
2025-06-27T15:37:24Z
Jun 27, 2025
In my opinion, Huntress Managed ITDR has room for improvement in the speed of some screen refreshing, as it isn't as fast as it perhaps could be. The fact that it caches results is a bit odd for a security product. Other than that, it's a very simple and easy-to-use interface in terms of recommendations and feedback. There's not really much at the moment I would look to change. It would be nice to have more customization around the reporting, beyond changing the logo and the color scheme, to generate a more executive summary for our board. At this point, that's really nitpicking. In terms of the actual product features, it's been pretty good. I haven't seen if there's a way to create custom alerts and custom rules for identification, but if there was, that would probably be useful as well.
The product needs further maturity, with some improvements in the user interface. There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu. Additionally, the rogue apps feature is in beta and currently lacks functionality.
Find out what your peers are saying about Huntress, Proofpoint, SentinelOne and others in Identity Threat Detection and Response (ITDR). Updated: August 2025.
Identity Threat Detection and Response (ITDR) solutions focus on protecting user identities from threats by providing comprehensive monitoring, alerting, and response capabilities.
ITDR enhances security measures by identifying and mitigating threats that target user identities within organizations. By integrating with existing systems, these solutions monitor user behavior, detect anomalies, and provide actionable insights to prevent unauthorized access.
What features should...
In my opinion, Huntress Managed ITDR has room for improvement in the speed of some screen refreshing, as it isn't as fast as it perhaps could be. The fact that it caches results is a bit odd for a security product. Other than that, it's a very simple and easy-to-use interface in terms of recommendations and feedback. There's not really much at the moment I would look to change. It would be nice to have more customization around the reporting, beyond changing the logo and the color scheme, to generate a more executive summary for our board. At this point, that's really nitpicking. In terms of the actual product features, it's been pretty good. I haven't seen if there's a way to create custom alerts and custom rules for identification, but if there was, that would probably be useful as well.
More in-depth reporting could be beneficial for the solution.
The product needs further maturity, with some improvements in the user interface. There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu. Additionally, the rogue apps feature is in beta and currently lacks functionality.