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Huntress Managed ITDR vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Huntress Managed ITDR quickly enhanced security and profitability, with minimal maintenance and competitive pricing, offering significant user value.
Sentiment score
6.8
SentinelOne Singularity Identity offers enhanced protection and value, saving users over 200 hours annually in security investigations.
I really value how Huntress does most of the heavy lifting and monitoring for the identities.
President / Cybersecurity Consultant at a tech company with 1-10 employees
You will not be able to beat Huntress Managed ITDR on pricing, and that is considering the capabilities Huntress Managed ITDR provides at their price level.
SOC Analyst L2 at a computer software company with 51-200 employees
In terms of a return on investment for our security posture, it's absolutely paying for itself to ensure that we are better secure compared to what we were without it.
Head of IT at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.9
Huntress Managed ITDR's support is praised for rapid, expert responses, clear guidance, and quality assistance, earning high user ratings.
Sentiment score
7.3
SentinelOne Singularity Identity is lauded for comprehensive, responsive support, offering rapid issue resolution and dedicated customer success resources.
They are quick to respond and help us explain why Huntress marked an identity in a certain way.
Cyber Security Analyst at a manufacturing company with 51-200 employees
They primarily handle ITDR communications through chat, they made an exception and provided a call for a critical situation to walk me through the remediation process.
Business Owner at Royal IT
They've been very responsive when we have had to use them.
Head of IT at a tech services company with 51-200 employees
They have been responsive to our needs as integrators and those of the client.
Senior Consultant at CGI
 

Scalability Issues

Sentiment score
8.2
Huntress Managed ITDR offers scalable, flexible, and efficient security solutions, easily integrating with Microsoft for seamless multi-tenant management.
Sentiment score
7.9
SentinelOne Singularity Identity is scalable and flexible but faces challenges with deployment maturity and third-party integration scalability.
I've never had limitations on scaling or performance issues.
CTO at Accent Consulting
Huntress Managed ITDR is protecting about 120 users. In terms of the people that log into it, it's two or three IT admins, but we've got 120 licenses, so it's protecting 120 Microsoft accounts.
Head of IT at a tech services company with 51-200 employees
Whether there are ten users or three hundred, it attaches to the Microsoft tenant, making it effortless to scale.
Business Owner at Royal IT
 

Stability Issues

Sentiment score
9.2
Huntress Managed ITDR is highly reliable with seamless operation, automatic updates, and minimal downtime, earning a perfect stability rating.
Sentiment score
8.1
SentinelOne Singularity Identity is highly stable with minimal disruptions, responsive support, and low CPU resource usage.
I would rate the stability of Huntress Managed ITDR as a ten, as I have not really experienced any downtime, bugs, or glitches.
Security Administrator at Charles IT
In terms of stability, the solution is very stable, and the cloud platform itself is reliable.
President / Cybersecurity Consultant at a tech company with 1-10 employees
Once it is deployed, it updates automatically and takes care of itself.
SOC Analyst L2 at a computer software company with 51-200 employees
 

Room For Improvement

Huntress Managed ITDR needs UI improvements, enhanced reporting, broader integration, and better coverage, especially outside Microsoft 365.
SentinelOne Singularity Identity needs improved policies, interfaces, support, and features like reporting, updates, and integration for better usability.
There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu.
Business Owner at Royal IT
It's a very simple and easy-to-use interface in terms of recommendations and feedback.
Head of IT at a tech services company with 51-200 employees
I still see many issues indicating that devices are not compliant due to policy conflicts, and it has been almost a month trying to figure out how to make all devices compliant.
Cyber Security Analyst at a manufacturing company with 51-200 employees
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
Senior Consultant at CGI
 

Setup Cost

Enterprise buyers appreciate Huntress Managed ITDR's competitive pricing, highlighting its cost-effectiveness and affordable comprehensive service.
SentinelOne Singularity Identity offers flexible pricing seen as both cost-effective and sometimes expensive, reflecting its comprehensive features.
Compared to other companies, Huntress keeps costs reasonable, offering 24/7 vigilance without price gouging.
Business Owner at Royal IT
I think it was two or three dollars a user a month.
Head of IT at a tech services company with 51-200 employees
The licensing cost, again, is a good price point that allows me to add it on to clients and it becomes a no-brainer for them to add it because the price of the service makes sense.
Director at Cloud4 Technology Limited
 

Valuable Features

Huntress Managed ITDR enhances security with centralized management, automatic remediation, customizable alerts, and M365 identity breach protection.
SentinelOne Singularity Identity offers AI-driven security with dynamic threat detection, seamless management, and enhanced visibility for rapid remediation.
It provides protection against M365 identity compromises, like admin account breaches.
Business Owner at Royal IT
The best features of the solution are the fact that there are real people behind it who watch the alerts and then escalate as required, and the fact that there is an immediate support team or SOC team behind it if we have any questions.
Head of IT at a tech services company with 51-200 employees
The best feature is the lack of false positives; when we receive an alert from Huntress Managed ITDR, the majority of the time they are true positives that are actionable, unlike some other tools which generate a lot of noise.
Security Administrator at Charles IT
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
Senior Consultant at CGI
 

Categories and Ranking

Huntress Managed ITDR
Ranking in Identity Threat Detection and Response (ITDR)
6th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Ide...
Ranking in Identity Threat Detection and Response (ITDR)
5th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Vulnerability Management (22nd), Advanced Threat Protection (ATP) (14th), Threat Deception Platforms (3rd)
 

Mindshare comparison

As of December 2025, in the Identity Threat Detection and Response (ITDR) category, the mindshare of Huntress Managed ITDR is 3.9%. The mindshare of SentinelOne Singularity Identity is 5.1%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Threat Detection and Response (ITDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Identity5.1%
Huntress Managed ITDR3.9%
Other91.0%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

Jeremy Harlan - PeerSpot reviewer
SOC Analyst L2 at a computer software company with 51-200 employees
Managed detection has stopped account takeovers and has strengthened our incident response playbooks
Their threat analytics and process insights are exceptional. When Huntress Managed ITDR finds malware, a virus, or a phishing email, their analytics have improved significantly over time. I remember when they were not very detailed, but now they provide comprehensive information down to the specific type of dependency affected on a host machine. They show us exactly where all the infected files are located on the computer, which makes cleanup straightforward and invaluable. I know they partner with Microsoft, and if you have Huntress Managed ITDR and Microsoft Defender, it is truly near real-time as stated. That is a very accurate claim.
MM
Senior Consultant at CGI
We have seen a night and day difference in mean time to detect reduction
Incident response is one of the key areas where the solution has been very useful. Whenever there is an incident, instead of being reactive, the government is now able to quickly gain the data that it needs to see what its end agency is also seeing and partner with them in real-time to look at the same data and to collaborate where needed, empowering the agency to be able to do their job. When it comes to the mean time to detect, we see a night and day difference. When you have an MSP model with visibility across multiple entities, your ability to get a tip, follow up on the tip, and investigate it is night and day. There's no comparison between having visibility and having across-agency visibility. SentinelOne has definitely reduced their mean time to respond. With this visibility, you can now respond. Before, there was no visibility, so we definitely see a big difference. With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting. Prior to this, the alternative was partnering with an agency. going on-site and getting access. Now, being able to do that work remotely in real-time, it's a ninety-day difference in terms of being able to quickly, correctly, quickly respond and partner with the end agencies. That's a definite benefit. As an architect, I'm very curious about how AI takes security the next step forward, what it enables people to do differently, more quickly, or more comprehensively, and how that meets some of the needs today. I think that AI holds a lot of potential, and it can allow analysts to do their job quicker. It can allow them to do their job with more helpful context and, as a result, be able to perform orders of magnitude better than they would have without the tool.
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Use our free recommendation engine to learn which Identity Threat Detection and Response (ITDR) solutions are best for your needs.
879,259 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Insurance Company
9%
Financial Services Firm
8%
Outsourcing Company
7%
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Huntress Managed ITDR?
My experience with pricing, setup costs, and licensing has been pretty good; we got a good rate and continue to receive declining buy prices. We're generally kept up to date by the account managers...
What needs improvement with Huntress Managed ITDR?
I see improvements to the HaloPSA integration as something that could be better; it would be good to see more information in the ticket raised. Currently, it can sometimes just say there's been an ...
What is your primary use case for Huntress Managed ITDR?
My main use case for Huntress Managed ITDR is protecting people's accounts on 365. I use Huntress Managed ITDR to protect accounts on 365 by deploying it to all of our customer's endpoints as inclu...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity tool uses its own credential in the record features.
What is your primary use case for SentinelOne Singularity Identity?
One of the main use cases I describe is that we face lateral movement in our customer's server side. The customer is using 50 or more servers for the news channel, Daily Thanthi. Among those, one s...
 

Overview

Find out what your peers are saying about Huntress Managed ITDR vs. SentinelOne Singularity Identity and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.