

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Data Cloud is the product I can use for data unification, and while many ETL tools exist, none achieve the same level of unification as Data Cloud.
Without it, we wouldn't be able to manage everything properly or strategically plan our sales strategy.
It is not easy and not quick to have some answers directly from Salesforce.
Salesforce support is sometimes not sure how to approach a problem, what the exact problem is, or how to solve it.
My clients are very satisfied with the functionality, and it is brilliant.
They consistently respond and provide solutions, though some limitations are inherent to the tool itself.
It is more difficult with the language in Portuguese, which complicates understanding other functions.
The community of HubSpot Sales Hub and information available in Google is sufficient enough to basically self-help myself.
We made a first implementation for a small environment, and it is very easy to grow and work.
In my opinion, scalability is good, and I would rate it around 8, 9, or even 10.
Data Cloud is scalable, but at the same time, with scalability, my cost can go up, and real-time workloads can also be expensive.
Regarding scalability, I think it's really well-designed; not to some enormous size, but it allowed us to start easily and then expand really.
For instance, out of 10,000 API requests, approximately 10 might get missed with absolutely no record of them.
I don't recall experiencing any outages or downtime with HubSpot Sales Hub.
While it provides a suitable solution with many pieces to integrate, it also adds complexity.
I had a project that required changing the views that I need from my team, and it took two to three months to make the change.
They have very poor documentation on Data Cloud.
The overall cost is relatively high compared to some alternatives available in the market.
The problem with the email tracking feature is that it recognizes auto-screening in email tools, which means HubSpot Sales Hub thinks an email opened by an end-user is actually an email that is screened, giving me false expectations.
HubSpot Sales Hub could be improved by being more affordable in other countries.
I understand that it is a high-end solution with high cost but with many features that justify the price.
The sales component is somewhat expensive, making the overall cost higher compared to some other available options.
If a client uses Data Cloud, they can save time and most importantly, they can save budget because I generate the target audience for marketing campaigns using unification.
We unify data from different product lines to achieve synergy KPIs.
Some of the most valuable features of Salesforce are the integrations it has with our internal systems.
The most important feature for us is the ability to plan workflows and integrate other systems manually, even without native connectivity.
The divisions for sales and the graphics are very customizable in HubSpot Sales Hub.
What I like about HubSpot Sales Hub the most is that it's complex in a good way, it has everything I need, it's well-integrated with other tools, and it's easy to integrate with.
| Product | Market Share (%) |
|---|---|
| HubSpot Sales Hub | 1.0% |
| Data Cloud | 0.5% |
| Other | 98.5% |


| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
Data Cloud provides businesses with a comprehensive platform for managing and analyzing vast data sets, empowering users to drive data-driven decisions effectively.
This platform offers robust capabilities enabling users to harness data for strategic insights. Key use cases include data warehousing, real-time analytics, and machine learning model deployment. Data Cloud stands out for its scalability, ease of integration with existing systems, and advanced security features. Users point out room for improvement regarding cost management and interface flexibility, which could enhance experience and efficiency.
What are the key features of Data Cloud?Data Cloud is implemented in industries such as finance, healthcare, and retail to streamline data management and analytics. Financial institutions utilize it for risk assessment and fraud detection, whereas healthcare providers deploy it for patient data analysis. Retailers leverage its capabilities for inventory management and customer behavior insights, demonstrating versatility across sectors.
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