Darktrace vs Kiteworks comparison

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Microsoft Logo
12,659 views|10,155 comparisons
97% willing to recommend
Darktrace Logo
829 views|391 comparisons
93% willing to recommend
Kiteworks Logo
172 views|123 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Darktrace and Kiteworks based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Darktrace vs. Kiteworks Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over.""The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint.""The technical support is good and quick to resolve issues.""The product's scalability is good.""I would say that 90% of the spam and phishing attack emails get blocked right off the bat.""Since we have started using the solution, there have been fewer compromises.""The email protection is excellent, especially in terms of anti-phishing policies.""The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."

More Microsoft Defender for Office 365 Pros →

"The AI-based pattern is the most valuable feature.""The initial setup is simple.""It provides a comprehensive, detailed view of network activity and whatever is happening inside it.""I have used multiple solutions, but its graphical user interface is quite interesting and quite descriptive. There are a lot of video animations, and we can easily see how the data is transferred between various points. That's something really interesting. It is also quite easy to understand for a new user.""The most valuable feature is that it gives us visibility of rogue traffic that is on the network.""Technical support is helpful and responsive.""The Antigena feature is most valuable. Once it learns your environment, Antigena can step in and block a denial of service attack, a ransomware attack, or just about anything that doesn't belong in the environment. It can detect any type of attack that hits the environment because it understands what normal looks like for the network. It is very useful for an autonomous response.""The product can scale."

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"The solution can be used remotely; it's easy to upload and share files.""We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while.""The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth.""The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API.""The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange.""The benefits that Kiteworks has provided to its customers in terms of data sovereignty.""I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients.""We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

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Cons
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not.""You should be able to deploy Defender for every subscription without the need to add servers.""There's room for improvement regarding the time frame for retrieving emails.""The phishing and spam filters could use some improvement.""The GUI is sometimes slow to fetch the device report and could be improved.""Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features.""About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting.""We need a separate license and we don't know how to get the license that is required."

More Microsoft Defender for Office 365 Cons →

"Upper management wasn't sold on the value proposition.""The interface is too mathematical and it should be simplified.""The interface and dashboards could be improved for ease-of-use.""The pricing model is a little too high and could be more flexible.""I did not use the AI features because they should make it more user-friendly which would be a benefit. Additionally, the solution could integrate with more SIEM or SOAR tools.""The product doesn't have an endpoint agent that can react to triggers set on the device,""I would like to see more protection in the endpoint. Especially because we have a lot of people using VPNs. If they would improve end point security, it would give more control there.""There is a high ratio of false positive information."

More Darktrace Cons →

"It could be more stable. In the next release, it would be better if it was more stable with improved performance.""We have experienced a few hiccups and bugs when using the admin console and from a user perspective.""There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement.""It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers.""Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue.""The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled.""There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way.""In my experience, their technical support can be a little slow."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "It is inexpensive considering what it can do and the competition."
  • "The pricing is a little high compared to the competition."
  • "Our customers feel that the price of Darktrace is quite high compared to other solutions."
  • "The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
  • "When it comes to large installations, it can be expensive, but for small accounts it's fine."
  • "It is a very expensive product."
  • "It is expensive. I don't have the price for other competitors."
  • "This solution is expensive."
  • More Darktrace Pricing and Cost Advice →

  • "It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
  • "I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
  • "They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
  • "The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
  • "The price of Kiteworks is reasonable."
  • "The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
  • More Kiteworks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:Both of these products perform similarly and have many outstanding attributes CrowdStrike Falcon offers an amazing… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet… more »
    Top Answer:Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust… more »
    Top Answer:The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
    Top Answer:There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    Accellion
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Darktrace is a leading cybersecurity solution that leverages artificial intelligence and machine learning to provide advanced threat detection, response, and risk management capabilities. Many reviewers find Darktrace's AI and machine-learning capabilities to be valuable. They appreciate its ability to detect anomalies and threats that might go unnoticed by traditional security tools. Overall, the general sentiment towards Darktrace from reviewers is positive. Users seem to appreciate its scalability, stability, AI capabilities, visibility, and ease of use.

    Darktrace offers a proactive and intelligent approach to cybersecurity. It utilizes AI algorithms to learn and understand the 'pattern of life' for every user and device within a network. This understanding enables it to detect anomalies that could signify a cyber threat, from subtle insider threats to more obvious ransomware attacks.

    Its adaptability, autonomous response features, and comprehensive network visibility make it a top-tier solution for different sizes of organizations and across many industries. It was named one of TIME magazine’s ‘Most Influential Companies’ in 2021 and protects over 8,800 organizations globally from advanced cyber threats.

    Darktrace Cyber AI Loop

    The Darktrace Cyber AI Loop introduces an advanced artificial intelligence-based system for cybersecurity, designed to build a self-improving defense mechanism. This system functions like a closed loop, where each stage feeds information and insights into the next, amplifying the overall effectiveness of the platform.

    The key components of the loop are:

    • DETECT - An AI engine that monitors your network and endpoints for anomalous activity, constantly learning the normal behavior of your users and devices. It identifies suspicious patterns and potential threats in real-time, even from never-before-seen attacks.
    • PREVENT - This proactive arm analyzes vulnerabilities and identifies weaknesses in your IT infrastructure. It prioritizes patching and configuration changes to harden defenses before attackers can exploit those vulnerabilities.
    • RESPOND - When DETECT identifies a threat, RESPOND takes immediate action to contain and neutralize it. This can involve isolating compromised devices, disrupting attacker activity, and automatically escalating critical incidents to human analysts.
    • HEAL - This newest addition to the loop focuses on post-incident recovery. It automatically restores compromised systems, cleans infected files, and helps to prevent the attack from spreading further.

    Darktrace's AI algorithms can identify threats that traditional security tools might miss. It continuously learns and updates its understanding of what is normal for each environment, ensuring that it can quickly detect and respond to unusual activities that could indicate a breach. Darktrace's Antigena module can autonomously respond to threats in real time. This is particularly crucial in containing fast-moving threats like ransomware, where every second counts. 

      Darktrace's solution provides unparalleled visibility into all parts of the network, including cloud services, IoT devices, and industrial control systems. This comprehensive coverage ensures that no part of the network is left unprotected. However, while the Darktrace Cyber AI Loop offers a robust solution, it is not a complete cure-all and requires careful implementation and integration with existing security frameworks.Darktrace offers a comprehensive and unified approach to cybersecurity. It provides continuous protection against known and unknown threats, regardless of where they emerge. Darktrace's solutions provide visibility into your cloud infrastructure, continuous monitoring of application usage and communication patterns (e.g., identification of suspicious actions like unauthorized data access), comprehensive email security that goes beyond traditional spam and phishing filters, real-time protection for endpoints, and continuous monitoring of network traffic and device activity.

      Darktrace also provides specialized coverage to secure your zero-trust architecture. Identifies compromised identities, unauthorized access attempts, and risky data exfiltration within a least-privilege environment. Finally, it has a dedicated solution for safeguarding industrial control systems and critical infrastructure. Monitors communication patterns, device behavior, and physical access within OT environments, protecting against operational disruptions and cyberattacks.

      Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

      Sample Customers
      Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
      Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
      United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
      Top Industries
      REVIEWERS
      Manufacturing Company17%
      Computer Software Company17%
      Comms Service Provider13%
      Government7%
      VISITORS READING REVIEWS
      Computer Software Company17%
      Financial Services Firm9%
      Manufacturing Company7%
      Government7%
      REVIEWERS
      Financial Services Firm19%
      Computer Software Company13%
      Healthcare Company6%
      Manufacturing Company6%
      VISITORS READING REVIEWS
      Computer Software Company16%
      Financial Services Firm8%
      Government7%
      Manufacturing Company7%
      VISITORS READING REVIEWS
      Government14%
      Financial Services Firm12%
      Computer Software Company8%
      Manufacturing Company7%
      Company Size
      REVIEWERS
      Small Business42%
      Midsize Enterprise16%
      Large Enterprise42%
      VISITORS READING REVIEWS
      Small Business30%
      Midsize Enterprise19%
      Large Enterprise51%
      REVIEWERS
      Small Business50%
      Midsize Enterprise20%
      Large Enterprise30%
      VISITORS READING REVIEWS
      Small Business30%
      Midsize Enterprise19%
      Large Enterprise51%
      REVIEWERS
      Small Business23%
      Large Enterprise77%
      VISITORS READING REVIEWS
      Small Business20%
      Midsize Enterprise14%
      Large Enterprise66%
      Buyer's Guide
      Darktrace vs. Kiteworks
      May 2024
      Find out what your peers are saying about Darktrace vs. Kiteworks and other solutions. Updated: May 2024.
      771,170 professionals have used our research since 2012.

      Darktrace is ranked 11th in Email Security with 65 reviews while Kiteworks is ranked 13th in Email Security with 12 reviews. Darktrace is rated 8.2, while Kiteworks is rated 8.8. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our Darktrace vs. Kiteworks report.

      See our list of best Email Security vendors.

      We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.