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Darktrace vs Kiteworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (8th)
Kiteworks
Ranking in Email Security
29th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (16th), Managed File Transfer (MFT) (5th), Content Collaboration Platforms (13th), Secure Email Gateway (SEG) (10th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Darktrace is 2.2%, down from 2.9% compared to the previous year. The mindshare of Kiteworks is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Darktrace2.2%
Kiteworks0.5%
Other97.3%
Email Security
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"It is a stable solution without downtime."
"The technical support from Darktrace is very good, including support from their resellers."
"One member of staff is enough for deployment and maintenance because Darkforce is AI-driven. It does a lot of things by itself."
"Darktrace's most valuable features are that it understands the network environment and is able to trace the traffic and alert on anomalies."
"The most valuable feature is the alerts. The alerts are meaningful. The event rolls up into meaningful and actionable alerts rather than just being noise."
"Darktrace impacts my organization positively by providing us with a better understanding of abnormal activities detected among users."
"We liked their approach to identifying intrusions or network anomalies using AI."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"Scalability is impressive."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The solution can be used remotely; it's easy to upload and share files."
"The solution removes the limitations with file attachment size that is found with regular email."
 

Cons

"I was under impression that Darktrace's automatic blocking would be an out-of-the-box feature, but we had to integrate it with our firewall to get it to block automatically. The salesperson should be upfront and explain that you need to integrate it with your network. I would also like to see more reporting on risk. Banks in my region want to see at a glance the risk level of various assets."
"I feel that Darktrace could be improved, particularly in the support aspect which is currently very poor. We need to chase Darktrace instead of them being proactive with us."
"The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management."
"Getting logs from different sources can be a challenge."
"The solution could be easier to use."
"The pricing model is a little too high and could be more flexible."
"The interface is too mathematical and it should be simplified."
"There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"In my experience, their technical support can be a little slow."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
 

Pricing and Cost Advice

"This solution is expensive."
"It's an expensive solution."
"The pricing is expensive. It costs over $100,000 a year."
"The product is expensive."
"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"It was $3,600 a month or $2,000 plus or so. I am not sure. Its licensing is pretty simple."
"It is inexpensive considering what it can do and the competition."
"Darktrace is expensive. You can pay for the license yearly."
"The price of Kiteworks is reasonable."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Government
13%
Financial Services Firm
11%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Comparisons

 

Also Known As

No data available
Accellion
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about Darktrace vs. Kiteworks and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.