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Darktrace vs ExtraHop Reveal(x) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
Sentiment score
7.8
ExtraHop Reveal(x) reduces MTTR, improves efficiency, and delivers swift ROI through rapid issue detection and resolution for financial transactions.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
Sentiment score
7.6
ExtraHop Reveal(x) customer service is highly rated for effectiveness, though time zone issues occasionally cause slower responses.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
I would rate their technical support nine out of ten.
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
Sentiment score
7.4
ExtraHop Reveal(x) is versatile, highly scalable, and globally used, despite potential capacity and cost challenges for smaller organizations.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
 

Stability Issues

Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
Sentiment score
8.0
ExtraHop Reveal(x) is praised for its stability, reliability, and consistent performance, with users rating it highly overall.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
 

Room For Improvement

Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
ExtraHop Reveal(x) needs better pricing, enhanced protocol support, improved UI, integration, training, and swift technical support.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
I would like to see improvements in areas where events are getting dropped; we're not able to view complete insights.
 

Setup Cost

Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
ExtraHop Reveal(x) is costly, especially for scalability and features, but offers value with potential discounts for some users.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
 

Valuable Features

Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
ExtraHop Reveal(x) enhances security and performance insights with user-friendly analytics, machine learning, and extensive integration capabilities.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
If I want to know a specific IP and which server it has been connected to, it's easy to gather those kinds of trees from the NDR.
The solution offers a friendly GUI for security features.
 

Categories and Ranking

Darktrace
Ranking in Network Traffic Analysis (NTA)
1st
Ranking in Network Detection and Response (NDR)
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (1st), Extended Detection and Response (XDR) (6th), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (2nd)
ExtraHop Reveal(x)
Ranking in Network Traffic Analysis (NTA)
5th
Ranking in Network Detection and Response (NDR)
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Network Traffic Analysis (NTA) category, the mindshare of Darktrace is 26.2%, up from 25.9% compared to the previous year. The mindshare of ExtraHop Reveal(x) is 17.5%, up from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Traffic Analysis (NTA)
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace ( /products/darktrace-reviews ) are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Jordan Swanson - PeerSpot reviewer
It helps you visualize how data moves across your network
I rate ExtraHop Reveal(x) 10 out of 10. This is more of a nice-to-have rather than a must-have solution. Something like a CrowdStrike or a next-gen AV is an essential product, whereas NDR is more of a nice-to-have thing. If you only have a little bit of traffic, you're probably not going to get anything out of it. It's better for a medium-to-large enterprise. It's more appropriate for companies wh a massfootprints or industrial applications using use nonstandard devices. It's helpful for things that use SCADA, the Internet of Things, somethingings that don't fit neatly into other management categories. Itty common for industrial, construction, or maintenance devices to be a little lackluster in their security. Major breaches like the Colonial Pipeline hack and attempted hacks on nuclear power plants all went through Internet of Things vulnerabilities and other devices where security wasn't part of their plan. This helps you cover yourself by monitoring the traffic. With something like CrowdStrike, you need to put the CrowdStrike sensor on it, but Reveal(x) looks at everything on the network.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Financial Services Firm
18%
Computer Software Company
12%
Government
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What do you like most about ExtraHop Reveal(x)?
With ExtraHop Reveal(x), it gives me more visibility into the packets. It doesn't provide the entire packet capture, but it offers more information on how connections are made at the network layer....
 

Also Known As

No data available
Reveal(x), Revealx
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Wood County Hospital
Find out what your peers are saying about Darktrace vs. ExtraHop Reveal(x) and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.