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CYPHER Learning vs Totara Learn comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CYPHER Learning
Ranking in Learning Management Systems (LMS)
2nd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
No ranking in other categories
Totara Learn
Ranking in Learning Management Systems (LMS)
13th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 3.9%, down from 5.5% compared to the previous year. The mindshare of Totara Learn is 2.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.
MarcFonoll - PeerSpot reviewer
The tool's deployment is not complex but need to work on multi-tenant trainings
The challenge was understanding the entire solution, particularly its capabilities for managing training within a distributed organization. As part of a group of companies, some with training hubs and others working differently, the need for different tenants arose. This helps organize the training offerings centrally, addressing the challenge of a multi-tenant solution, which wasn't fully grasped initially.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gamification is another feature that I've recently really gotten into and I have found that my students really enjoy getting points and badges. That reinforcement is critical... my students get that instant gratification. They get specific scores when they do specific tasks within CYPHER Learning and it lets them know. It's a really big motivator for my students."
"It provides an easy way to report who has taken the courses, how long they have been out, how long they were on when they logged in, and when they logged out. It is very easy to pull up data and run reports."
"The entire system is incredibly valuable, but one of the reasons we chose CYPHER Learning was the social interaction features, such as forums, student groups, and messaging."
"I have many students in my charge and thanks to the automation provided by CYPHER Learning, it is possible to apply any class to any classroom and, in that way, replicate the same content for all classrooms."
"It brings students together in one place with teaching materials. Also, it has a social capability to it by way of forums and groups. That is definitely important for our programs. There has been a lot of engagement in our programs."
"E-commerce is still one of the exotic features, meaning that not all LMS providers offer it. It is critical for us. We have had no trouble implementing payment gateways with this system and it works out-of-the-box without any special tricks."
"Most LMSs have a fixed template for all the courses and the whole school uses it. When it comes to younger ages, they need fewer features so there won't be a lot of hassle for the teachers and parents. That's what we can do using CYPHER Learning: Just turn off anything that we don't need in a specific course."
"I have found the gamification to be useful, along with the automation features. The automation is particularly beneficial as it allows us to send certifications and messages automatically when purchases occur or when they get online."
"The tool's deployment is not complex."
"The multi-tenancy features of Totara Learn are the most useful for training efficiency."
 

Cons

"One of the things that I would like to see improvement on is detecting duplicate users by identifying them by their names and not only by their email addresses. Many people change their email addresses but we don't know that they have. This can result in unnecessary duplication of user accounts."
"The user interface looks dated compared to more modern learning management systems, which are really clean. There is so much functionality that it almost becomes too much for the user, so the user interface could be improved."
"I'd like a way to set deadlines for assignments to be submitted by learners' onboarding programs based on their enrollment dates. For example, if a learner starts in October, and we want the assignment submitted 30 days after that."
"The vendor could improve on the chat system. Right now, the student only has access to messaging. Maybe it would be good to have a mini chat or the ability to do video calls with teachers if they have any questions about an assignment."
"The system should help us more in the area of evaluation. I don't think CYPHER Learning has exploited this topic enough. I can upload rubrics for evaluation, but there are no additional information sources or other instruments for student evaluation."
"I would like to see better integration of the platform with Zoom or Meet so that programming of video conferences would be much more interactive within those platforms. Currently, if we have to do a conference in Zoom or Meet, we have to leave the platform because we cannot do so directly within it."
"Perhaps there is room for improvement in the gamification part. I have used it but it has not been very clear to me. It may be my responsibility for not asking about it in the training sessions, but the way you use it is not so clear."
"There is further work to be done on the translation accuracy of international languages. It is really a challenge to have a system for perfect translation, especially as there are unique dialects embedded in different languages. In the future, the platform can have an integrated application that can "precisely" translate languages."
"Totara Learn needs to improve the look and feel, and make it easier to use, more user-friendly."
"The challenge was understanding the entire solution, particularly its capabilities for managing training within a distributed organization. As part of a group of companies, some with training hubs and others working differently, the need for different tenants arose. This helps organize the training offerings centrally, addressing the challenge of a multi-tenant solution, which wasn't fully grasped initially."
 

Pricing and Cost Advice

"The pricing is somewhere in the middle. It's not too expensive and, for what it is, it's very reasonable."
"It's affordable, but they have doubled the pricing at random times. That's a problem. They have to change that for forecasting purposes."
"CYPHER Learning is more cost-efficient for us compared to others."
"We are on a plan where we pay for 1,000 users every month. The pricing structure is pretty straightforward. It just depends on what you need. We are currently going with a monthly model because sometimes there are still months during the year where we will have a lot less students on the system, and we took that into consideration."
"CYPHER Learning is a bit more expensive than our previous solution."
"The pricing is good. It's scalable, meaning you can start off at a cost level that is easy for a startup and then build on it from there."
"Overall, the pricing of CYPHER Learning is okay. There are cheaper solutions that offer way fewer features and there are more expensive and more capable solutions, but they might be overkill for many companies that are not big enough. It's about balance. CYPHER Learning is in the middle; not very expensive, not very cheap."
"For our for-profit entities, CYPHER Learning is the perfect solution in terms of cost. It is not too expensive and is about the same as what other service providers charge."
"It's not expensive. It's user-based."
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Top Industries

By visitors reading reviews
Educational Organization
17%
Computer Software Company
14%
Comms Service Provider
8%
Government
8%
University
12%
Manufacturing Company
12%
Construction Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about NEO LMS?
Creating courses for our resources is one of the best features of CYPHER Learning.
What is your experience regarding pricing and costs for NEO LMS?
I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.
What needs improvement with NEO LMS?
The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...
What do you like most about Totara Learn?
The tool's deployment is not complex.
What needs improvement with Totara Learn?
The look and feel is not good. Totara Learn needs to improve its look and feel and make it easier to use and more user-friendly. The interface is okay, but sometimes it's messy. Totara needs to imp...
What advice do you have for others considering Totara Learn?
For people who need a highly scalable, multi-tenant LMS on a low budget, this is a good option. It's a very good option in the market, low-priced, and a very good LMS. Overall, I would rate it an e...
 

Also Known As

MATRIX LMS, NEO LMS
No data available
 

Overview

 

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.
Information Not Available
Find out what your peers are saying about CYPHER Learning vs. Totara Learn and other solutions. Updated: June 2025.
858,469 professionals have used our research since 2012.