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Blackboard Learning Management vs CYPHER Learning comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Ranking in Learning Management Systems (LMS)
5th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
CYPHER Learning
Ranking in Learning Management Systems (LMS)
3rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Learning Management Systems (LMS) category, the mindshare of Blackboard Learning Management is 1.5%, down from 2.0% compared to the previous year. The mindshare of CYPHER Learning is 3.5%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
CYPHER Learning3.5%
Blackboard Learning Management1.5%
Other95.0%
Learning Management Systems (LMS)
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most important features is the possibility of creating unlimited subdomains."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"It is scalable."
"The modules and courses are flexible."
"The solution is easy to use."
"CYPHER Learning is the main way to communicate with students. In CYPHER Learning, everything is recorded, including messages about tasks. I like that the messages are registered in the system. This way, I can keep track of students' efforts. We have a WhatsApp group and students also have my email, but I ask them to communicate through CYPHER Learning. The university administrators review teachers' data through CYPHER Learning. So, in case of any complaints, everything is registered there."
"E-commerce is still one of the exotic features, meaning that not all LMS providers offer it. It is critical for us. We have had no trouble implementing payment gateways with this system and it works out-of-the-box without any special tricks."
"For as long as I have been working with MATRIX (for a few years now), they have the social aspect with groups. The thing that they did not have for years, until earlier this year, was a reply-all feature. I had been asking for that for years and they finally added it this year. That has been helpful because now our students are less frustrated."
"It has been a complete game-changer for our company to have our learning platform with CYPHER Learning."
"The ability to integrate it with a lot of our third-party service providers like Turnitin, through a plugin, is helpful. There aren't many learning management systems that integrate so well with different APIs and LTIs, especially when a school has various tools in its tech stack."
"One of the features that is very good is the automation for setting trigger rules that show or hide specific class sections or assignments."
"The ability to build and customize our own courses is one of the most valuable features. When we launched with CYPHER LEARNING, their team helped us build our courses. They took our paper-based coursework and developed a really engaging digital solution on the platform. The best part, for us, is being able to continue to customize and edit it."
"The ease of use, the autonomy it provides my students, and the flexibility it offers teachers to create their own ecosystem within CYPHER Learning—all of this aligns with the curriculum in a unique way."
 

Cons

"The solution is not flexible."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"The system falls short in terms of managing assessments and exams effectively."
"The solution must provide better integration with third-party software."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"We have teachers of all ages and those who are a little older hardly interact with the platform. It needs greater accessibility and more detailed updates and information regarding all its tools."
"Perhaps there could be advances in artificial intelligence with more precise and immediate automated reports so that teachers have reports at hand. That would make things easier and would speed up processes."
"There is a great feature that enables self-registration for a user and it comes with an access code. Unfortunately, there is only one access code and it works for all portals. We would appreciate a dedicated access code for different portals."
"The vendor could improve on the chat system. Right now, the student only has access to messaging. Maybe it would be good to have a mini chat or the ability to do video calls with teachers if they have any questions about an assignment."
"We can see who has accessed the portal, but it is not very intuitive. There is an issue with MATRIX user reporting. It is not that useful a lot of the time because we see conflicting dates in the activity and login. I have tried to work with their engineers, and asked, "Well, what's the real deal here," and there is no clarity around it."
"While the number of apps available for integration with CYPHER Learning has increased over the years, I would love to see this number continue to grow. I believe this would help solidify its position amongst other learning management systems as a viable option for educators and schools."
"I would like to see better integration of the platform with Zoom or Meet so that programming of video conferences would be much more interactive within those platforms. Currently, if we have to do a conference in Zoom or Meet, we have to leave the platform because we cannot do so directly within it."
"What we've been asking them for recently is that, while we really appreciate the shopping cart, it doesn't have a recurring payment charge. A lot of our participants, instead of paying the full fee, spread it out over several months and that feature is not there yet."
 

Pricing and Cost Advice

"The product pricing tends to be higher than alternatives."
"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"NEO's price is good."
"I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile."
"I am happy with it. It is very well priced."
"Even though it's priced high, the return on investment is going to be phenomenal. It does what you want it to do."
"The system is not cheap but it's affordable. The pricing is fair... The cherry on top was that we received all the functionality with the simplest plan, the one with the minimal number of users. It couldn't be any better."
"The pricing is somewhere in the middle. It's not too expensive and, for what it is, it's very reasonable."
"CYPHER Learning is more cost-efficient for us compared to others."
"Overall, the pricing of CYPHER Learning is okay. There are cheaper solutions that offer way fewer features and there are more expensive and more capable solutions, but they might be overkill for many companies that are not big enough. It's about balance. CYPHER Learning is in the middle; not very expensive, not very cheap."
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Top Industries

By visitors reading reviews
University
23%
Educational Organization
18%
Government
9%
Computer Software Company
8%
Educational Organization
20%
Comms Service Provider
10%
Computer Software Company
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
To make Blackboard Learning Management better, I believe maintaining, updating, and upgrading the content is the key success factor for the platform to provide value to students.
What is your experience regarding pricing and costs for NEO LMS?
The pricing for CYPHER Learning is on par with other solutions. I've been a single user of the system for a while and priced out several other options, and it's probably standard pricing if not may...
What needs improvement with NEO LMS?
One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot...
What advice do you have for others considering NEO LMS?
I absolutely recommend CYPHER Learning to other users. My students really connect with it because it doesn’t resemble anything else available. The ease of use, the autonomy it provides my students,...
 

Also Known As

No data available
MATRIX LMS, NEO LMS
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Millions of users across business, academia, and entrepreneurs - worldwide.
Find out what your peers are saying about Blackboard Learning Management vs. CYPHER Learning and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.