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CYPHER Learning vs Moodle comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
CYPHER Learning enhances global virtual learning with cost reductions, efficiency improvements, and streamlined operations for education and business.
Sentiment score
8.1
Moodle boosts productivity by 60%, offering cost-effective solutions with positive ROI, saving time and money in training management.
We do not have to buy additional hardware or train additional IT for the maintenance, etc.
It has easily reduced the training time by a good 70% to 80%.
 

Customer Service

Sentiment score
8.2
CYPHER Learning's customer support is praised for quick, efficient responses and strong communication, with users valuing fast issue resolution.
Sentiment score
6.1
Moodle offers self-service support via forums, with community help available, but direct support requires engaging a Moodle partner.
Their technical support is top-notch.
They are very fast at responding to our initial query.
 

Scalability Issues

Sentiment score
8.0
CYPHER Learning offers scalable, user-friendly solutions for diverse educational needs, seamlessly accommodating growth and fluctuating demands.
Sentiment score
7.6
Moodle scales efficiently for diverse user needs, supporting institutions from schools to enterprises, facilitating seamless large-scale deployments.
It is very scalable. I would rate it a ten out of ten for scalability.
 

Stability Issues

Sentiment score
8.0
CYPHER Learning is highly stable and reliable, with minimal downtime and quick resolution of minor issues, even during heavy usage.
Sentiment score
7.9
Moodle is highly stable and reliable, supporting many users when correctly set up and regularly updated.
I would rate it a ten out of ten for stability.
I would rate it a ten out of ten for stability.
 

Room For Improvement

CYPHER Learning needs improvements in translation, integration, user interface, customization, accessibility, communication, and support for better user experience.
Moodle needs user-friendly improvements, better documentation, enhanced accessibility, seamless integration, and customization to support diverse and non-technical users.
The team assessment feature could be improved to allow grading the group as one.
The AI feature of Articulate 360 is better because I am able to create courses quickly, and their AI feature is almost 100% accurate every single time.
 

Setup Cost

CYPHER Learning provides flexible, competitive pricing with scalable options, offering significant value and potential discounts for organizations.
Moodle provides a flexible, cost-effective LMS with varied pricing for features, support, and deployment options for organizations.
I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music.
 

Valuable Features

CYPHER Learning enhances engagement and efficiency with personalized content, competency-based learning, and advanced reporting, reducing costs effectively.
Moodle offers open-source flexibility, extensive plugins, community support, and features enhancing usability, customization, integration, and engagement monitoring.
Having the SCORM packaging and the ability to move that SCORM packaging in is my number one feature.
When users create an account, they are enrolled in an onboarding class, reducing questions and troubleshooting, simplifying my job significantly.
 

Categories and Ranking

CYPHER Learning
Ranking in Learning Management Systems (LMS)
2nd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
No ranking in other categories
Moodle
Ranking in Learning Management Systems (LMS)
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 3.9%, down from 5.5% compared to the previous year. The mindshare of Moodle is 10.0%, down from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.
Agnes Mindila - PeerSpot reviewer
Offers customized features that allow us to see whether students visited the platform and watched the provided videos
An improvement would be to have it support physically challenged students, who we think should be able to participate in some of our courses. If the learning management system could support blind students or students with learning disabilities, it would expand the reach of education by providing tools that support challenged learners. In future releases, I'd like to see more features that support challenged students, as I just mentioned above. This is because of the university's goal to make education accessible to all groups without discrimination. If we can have more tools that support students who are challenged, that would be very good. If AI could help, that would be nice. We want to support learners who are remote and provide learning to disadvantaged learners or certain groups of people. AI would come in very handy if Moodle had such capabilities.
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Top Industries

By visitors reading reviews
Educational Organization
17%
Computer Software Company
14%
Comms Service Provider
10%
Government
8%
Comms Service Provider
13%
Educational Organization
12%
Manufacturing Company
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NEO LMS?
Creating courses for our resources is one of the best features of CYPHER Learning.
What is your experience regarding pricing and costs for NEO LMS?
I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.
What needs improvement with NEO LMS?
The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...
What do you like most about Moodle?
The customization features of Moodle significantly enhance the learning experience for our users.
What needs improvement with Moodle?
The customization of the interface could be improved. Although we can load and change themes, it still always looks like Moodle. We have not found a way to significantly alter its appearance.
What is your primary use case for Moodle?
We use Moodle to manage our students' information, the classes, and the course catalog, which are mainly related to education. It serves as a learning management system for teaching in class.
 

Comparisons

 

Also Known As

MATRIX LMS, NEO LMS
No data available
 

Overview

 

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.
Acacia University, Alliant International University, American University of Health Sciences, Anaheim University Online, Aspen University, Cal State University San Bernardino, California State University Los Angeles, Chattanooga Fire Training, City of Humble Fire Department, George Washington University, Georgia Institute of Emergency Medical Services, Michigan Online Classroom, Virginia Beach Sheriffs Office, Washington Post
Find out what your peers are saying about CYPHER Learning vs. Moodle and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.