Try our new research platform with insights from 80,000+ expert users

CylanceOPTICS vs Sangfor Endpoint Secure comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Sangfor Endpoint Secure
Ranking in Endpoint Detection and Response (EDR)
22nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Sangfor Endpoint Secure is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Shiraz Ali - PeerSpot reviewer
Provides a unified and multi-layer security solution
I believe Sangfor Endpoint Secure could improve in terms of its user interface and management capabilities. Having a single, more user-friendly management console, like a one-window approach, would streamline the user experience and make it easier for administrators to handle security tasks more efficiently. Sangfor Endpoint Secure currently only allows one manager to control clients, and it lacks a backup system. It would be better if it supported a secondary manager for backup in case the primary one fails, ensuring uninterrupted service.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's pretty unintrusive"
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is easy to use."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The solution has a high level of trust in the industry."
"The tool's AI feature is helpful in endpoint security."
"Sangfor Endpoint Secure has some good policy certificates."
"The user-friendliness of Sangfor Endpoint Secure is particularly impressive. Even with basic technical knowledge, users can easily navigate the system, make changes, and implement updates."
"We use the product for network protection from any malicious threat."
"The tool's most valuable features are control access, endpoint security, and load balancing of ISPs."
"I like the tool's honeypot feature. Some features include having a honeypot to detect attacks in a certain area. Additionally, there is RDP protection, which means that when we remote into our server or any endpoint, we must enter a password as a second layer of security. It can also integrate with next-generation firewalls."
"What stands out to me is the dual-end user interface they provide."
"The real-time monitoring feature of Sangfor Endpoint Secure is truly real-time, with no delay compared to other solutions."
 

Cons

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"It takes more time to investigate or dig up and understand what's going on."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The reporting is very weak and not very good at all."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The product's initial setup process could be easy."
"The product's technical support is slow."
"When an issue occurs, the response time for first-level support and the time taken for meetings could be improved."
"Sometimes, the VPN is not secure and doesn't work properly in Sangfor Endpoint Secure."
"Currently, the tool lacks reporting functionalities."
"I face issues while migrating from Kaspersky to Sangfor Endpoint Secure."
"It is complicated to establish a tunnel due to technical issues in the VPN system."
"I believe Sangfor Endpoint Secure could improve in terms of its user interface and management capabilities."
"It would be much more convenient if the migration tool could be installed directly on the customer's VMs, enabling a smoother migration process to the new infrastructure, with potential restrictions addressed accordingly."
"Sangfor Endpoint Secure performs poorly."
 

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"I would rate the pricing a three out of five."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"Its "pay as you grow" model offers cost-effectiveness compared to major cloud providers."
"Sangfor Endpoint Secure's pricing is cheap. I rate it seven out of ten."
"We were using Hyper-V. So, we switched to Sangfor because of the pricing."
"Sangfor Endpoint Secure is not a cheap solution."
"The product is expensive compared to other vendors."
"The solution is cheap. It is cheaper than other products by 15-20 percent."
"Price-wise, Sangfor Endpoint Secure can be considered a competitively priced product in the market as it offers quite low prices compared to other solutions."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
19%
Government
9%
Financial Services Firm
7%
Financial Services Firm
13%
Computer Software Company
13%
Government
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What do you like most about Sangfor Endpoint Secure?
Sangfor Endpoint Secure has some good policy certificates.
What needs improvement with Sangfor Endpoint Secure?
The interface has too many buttons, making it cluttered. It would be better if it were a simplified version with fewer buttons and a more consolidated layout.
What is your primary use case for Sangfor Endpoint Secure?
Sangfor Endpoint Secure is easy to handle with its user-friendly interface. The four engines it utilizes for endpoint detection provide fewer false positives compared to other solutions. It is used...
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Information Not Available
Find out what your peers are saying about CylanceOPTICS vs. Sangfor Endpoint Secure and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.