CylanceOPTICS vs Sangfor Endpoint Secure comparison

BlackBerry and Sangfor are both solutions in the Endpoint Detection and Response (EDR) category. BlackBerry is ranked #40 with an average rating of 7.8, while Sangfor is ranked #17 with an average rating of 8.2. BlackBerry holds a 0.3% mindshare in EDR, compared to Sangfor’s 0.7% mindshare. Additionally, 80% of BlackBerry users are willing to recommend the solution, compared to 100% of Sangfor users who would recommend it.

CylanceOPTICS

Read 12 CylanceOPTICS reviews

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464 Comparison Views

80% willing to recommend

Sangfor Endpoint Secure

Read 11 Sangfor Endpoint Secure reviews

1,586 Views
1,570 Comparison Views

100% willing to recommend

CylanceOPTICS

Sangfor Endpoint Secure

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

CylanceOPTICS and Sangfor Endpoint Secure are leading tools in the endpoint security market. Based on user reviews, CylanceOPTICS stands out with better pricing and support, while Sangfor Endpoint Secure's features make it a comprehensive choice for robust security capabilities.

Features: CylanceOPTICS is praised for its AI-driven threat detection, lightweight operation, and efficiency, reducing system overhead. Sangfor Endpoint Secure is highlighted for its integrated EDR, strong incident response tools, and expansive feature set. CylanceOPTICS focuses on AI and efficiency. Sangfor Endpoint Secure provides broader integrated security functions.

Room for Improvement: Users of CylanceOPTICS call for better reporting functionalities, improved alert management, and more user control. Sangfor Endpoint Secure users suggest enhancements in scalability, performance stabilities, and handling larger implementations.

Ease of Deployment and Customer Service: CylanceOPTICS is well-received for its straightforward deployment and responsive customer service. Sangfor Endpoint Secure, while praised for deployment, is considered more complex due to its feature set. Sangfor's customer service is valued but seen as less accessible compared to Cylance's support.

Pricing and ROI: CylanceOPTICS is regarded as cost-efficient with a quick ROI due to lower setup costs and effective threat prevention. Sangfor Endpoint Secure, despite higher initial costs, offers substantial ROI through its extensive security capabilities. Both products are seen as valuable, but Sangfor's higher price is justified by its features.

To learn more, read our detailed CylanceOPTICS vs. Sangfor Endpoint Secure Report (Updated: July 2025).

Buyer's Guide

CylanceOPTICS vs. Sangfor Endpoint Secure

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

40th

Average Rating

7.4

Reviews Sentiment

5.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Sangfor Endpoint Secure

Ranking in Endpoint Detection and Response (EDR)

17th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. The mindshare of Sangfor Endpoint Secure is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Subhadip Pakrashi

CEO at Kapstone Technological Services LLP

Performance is competitive while setup support needs improvement

From a technical perspective, the product has no issues. The main consideration is cost, as customers are unwilling to pay high amounts for security solutions. I purchase the product from CrowdStrike and sell it to customers. CylanceOPTICS is now owned by North Arctic, after being acquired from BlackBerry, who had previously acquired it from Cylance. When customers approached us wanting an EDR product with technical capabilities, we presented two choices: CrowdStrike and CylanceOPTICS. While both products were good, CylanceOPTICS was chosen based on price-performance ratio. The solution serves primarily data center businesses and other companies. The product's features, reporting, and alert generation were well-received by customers. Though CrowdStrike has excellent features, CylanceOPTICS proved more cost-effective. The interface is somewhat complex, but this is appropriate for a security product. A technical team is essential for successful implementation. I rate this solution 8 out of 10.

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Shiraz Ali

Networking Solutions Specialist at GBM

Provides a unified and multi-layer security solution

I believe Sangfor Endpoint Secure could improve in terms of its user interface and management capabilities. Having a single, more user-friendly management console, like a one-window approach, would streamline the user experience and make it easier for administrators to handle security tasks more efficiently. Sangfor Endpoint Secure currently only allows one manager to control clients, and it lacks a backup system. It would be better if it supported a secondary manager for backup in case the primary one fails, ensuring uninterrupted service.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."

"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."

"The solution has a high level of trust in the industry."

"You can use the solution to query certain things."

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"CylanceOPTICS is easy to use."

"The most valuable feature is the ability to respond to zero-day and unknown threats."

"It's pretty unintrusive"

More CylanceOPTICS pros

"The tool's most valuable features are control access, endpoint security, and load balancing of ISPs."

"The tool's AI feature is helpful in endpoint security."

"We use the product for network protection from any malicious threat."

"It has a quick response time, threat intelligence, cybersecurity features, quick report generation, behavior analysis, dynamic detection, and quarantine features."

"What stands out to me is the dual-end user interface they provide."

"The real-time monitoring feature of Sangfor Endpoint Secure is truly real-time, with no delay compared to other solutions."

"The most valuable feature I have found in the system is its comprehensive end-to-end protection."

"The product's initial setup phase was straightforward."

More Sangfor Endpoint Secure pros

Cons

"It takes more time to investigate or dig up and understand what's going on."

"The reporting is very weak and not very good at all."

"Too many false positives are reported."

"The support is inadequate because their technical people are not supportive. Since the support is not based in India, there are numerous issues."

"One minor issue that somebody mentioned was that they didn't like their management console."

"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."

More CylanceOPTICS cons

"It is complicated to establish a tunnel due to technical issues in the VPN system."

"Sangfor Endpoint Secure performs poorly."

"Sometimes, the VPN is not secure and doesn't work properly in Sangfor Endpoint Secure."

"Currently, the tool lacks reporting functionalities."

"The interface has too many buttons, making it cluttered."

"When an issue occurs, the response time for first-level support and the time taken for meetings could be improved."

"Sangfor Endpoint Secure should include healing capabilities."

"I believe Sangfor Endpoint Secure could improve in terms of its user interface and management capabilities."

More Sangfor Endpoint Secure cons

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"I would rate the pricing a three out of five."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"Price-wise, Sangfor Endpoint Secure can be considered a competitively priced product in the market as it offers quite low prices compared to other solutions."

"Its "pay as you grow" model offers cost-effectiveness compared to major cloud providers."

"We were using Hyper-V. So, we switched to Sangfor because of the pricing."

"Sangfor Endpoint Secure is not a cheap solution."

"The product is expensive compared to other vendors."

"The solution is cheap. It is cheaper than other products by 15-20 percent."

"Sangfor Endpoint Secure's pricing is cheap. I rate it seven out of ten."

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Top Industries

By visitors reading reviews

Manufacturing Company

23%

Computer Software Company

11%

Insurance Company

Comms Service Provider

Financial Services Firm

14%

Computer Software Company

11%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

See all answers

What is your experience regarding pricing and costs for Blackberry Optics?

CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.

See all answers

What needs improvement with Blackberry Optics?

I am not aware of the exact pricing and list prices currently. We received special pricing on multiple occasions.

See all answers

What do you like most about Sangfor Endpoint Secure?

Sangfor Endpoint Secure has some good policy certificates.

See all answers

What needs improvement with Sangfor Endpoint Secure?

The interface has too many buttons, making it cluttered. It would be better if it were a simplified version with fewer buttons and a more consolidated layout.

See all answers

What is your primary use case for Sangfor Endpoint Secure?

Sangfor Endpoint Secure is easy to handle with its user-friendly interface. The four engines it utilizes for endpoint detection provide fewer false positives compared to other solutions. It is used...

See all answers

Comparisons

CrowdStrike Falcon vs CylanceOPTICS

Compared 31% of the time

Rapid7 InsightIDR vs CylanceOPTICS

Compared 29% of the time

Microsoft Defender for Endpoint vs CylanceOPTICS

Compared 22% of the time

Cisco Secure Endpoint vs CylanceOPTICS

Compared 19% of the time

More CylanceOPTICS Competitors

Kaspersky Endpoint Detection and Response vs Sangfor Endpoint Secure

Compared 23% of the time

ESET Inspect vs Sangfor Endpoint Secure

Compared 10% of the time

CrowdStrike Falcon vs Sangfor Endpoint Secure

Compared 9% of the time

SentinelOne Singularity Complete vs Sangfor Endpoint Secure

Compared 8% of the time

Bitdefender GravityZone EDR vs Sangfor Endpoint Secure

Compared 8% of the time

More Sangfor Endpoint Secure Competitors

Product Reports

Buyer's Guide

CylanceOPTICS

August 2025

Download CylanceOPTICS product report

Buyer's Guide

Sangfor Endpoint Secure

July 2025

Download Sangfor Endpoint Secure product report

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

Organizations use Sangfor Endpoint Secure for endpoint protection and security management, managing devices, servers, and networks against malicious threats. It also assists in blocking websites, managing infrastructure, applications, antivirus needs, and aids in migrating to cloud environments.

Sangfor Endpoint Secure offers end-to-end protection, incorporating file protection, AI detection, behavior analysis, access control, and ISP load balancing. It facilitates VM migration with minimal downtime and includes a dual-end user interface for creating firewall rules, uploading images, and configuring VM settings. Enhancements such as Hyper-V capabilities, policy certificates, honeypot features, and next-generation firewall integrations are available. However, Sangfor Endpoint Secure could improve on console management, reporting functionalities, public cloud migration support, navigation, VPN system issues, licensing, update management, transitioning processes, and incorporating healing capabilities.

What are its most important features?

Comprehensive end-to-end protection including file protection
AI detection and behavior analysis
Access control and ISP load balancing
Ease of VM migration with minimal downtime
Streamlined dual-end user interface for firewall rules and VM settings
Hyper-V capabilities and policy certificates
Honeypot feature for attack detection and RDP protection
Integration with next-generation firewalls

What benefits or ROI should users look for?

Enhanced device, server, and network security from malicious threats
Simplified migration from on-premises to cloud environments
User-friendly navigation and management capabilities
Advanced detection and behavior analysis reducing potential threats
Streamlined enforcement of robust security policies

Sangfor Endpoint Secure is implemented across various industries to ensure comprehensive security management and protection. IT departments leverage its VM migration capabilities for seamless transitions to cloud environments. Healthcare organizations use it to secure sensitive patient data, while educational institutions utilize it for safeguarding academic records and personal information. Financial services employ it to protect critical transactional data and adhere to stringent compliance requirements.

Sangfor

Sample Customers

Cerdant, Washoe County School District

Information Not Available

Buyer's Guide

CylanceOPTICS vs. Sangfor Endpoint Secure

July 2025

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