CylanceOPTICS vs Sangfor Endpoint Secure comparison

BlackBerry and Sangfor are both solutions in the Endpoint Detection and Response (EDR) category. BlackBerry is ranked #44 with an average rating of 7.0, while Sangfor is ranked #28 with an average rating of 8.7. BlackBerry holds a 0.5% mindshare in EDR, compared to Sangfor’s 0.7% mindshare. Additionally, 80% of BlackBerry users are willing to recommend the solution, compared to 100% of Sangfor users who would recommend it.

CylanceOPTICS

Read 13 CylanceOPTICS reviews

818 Views
802 Comparison Views

80% willing to recommend

Sangfor Endpoint Secure

Read 11 Sangfor Endpoint Secure reviews

1,638 Views
1,622 Comparison Views

100% willing to recommend

CylanceOPTICS

Sangfor Endpoint Secure

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

CylanceOPTICS and Sangfor Endpoint Secure are leading tools in the endpoint security market. Based on user reviews, CylanceOPTICS stands out with better pricing and support, while Sangfor Endpoint Secure's features make it a comprehensive choice for robust security capabilities.

Features: CylanceOPTICS is praised for its AI-driven threat detection, lightweight operation, and efficiency, reducing system overhead. Sangfor Endpoint Secure is highlighted for its integrated EDR, strong incident response tools, and expansive feature set. CylanceOPTICS focuses on AI and efficiency. Sangfor Endpoint Secure provides broader integrated security functions.

Room for Improvement: Users of CylanceOPTICS call for better reporting functionalities, improved alert management, and more user control. Sangfor Endpoint Secure users suggest enhancements in scalability, performance stabilities, and handling larger implementations.

Ease of Deployment and Customer Service: CylanceOPTICS is well-received for its straightforward deployment and responsive customer service. Sangfor Endpoint Secure, while praised for deployment, is considered more complex due to its feature set. Sangfor's customer service is valued but seen as less accessible compared to Cylance's support.

Pricing and ROI: CylanceOPTICS is regarded as cost-efficient with a quick ROI due to lower setup costs and effective threat prevention. Sangfor Endpoint Secure, despite higher initial costs, offers substantial ROI through its extensive security capabilities. Both products are seen as valuable, but Sangfor's higher price is justified by its features.

To learn more, read our detailed CylanceOPTICS vs. Sangfor Endpoint Secure Report (Updated: December 2025).

Buyer's Guide

CylanceOPTICS vs. Sangfor Endpoint Secure

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

44th

Average Rating

7.4

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Sangfor Endpoint Secure

Ranking in Endpoint Detection and Response (EDR)

28th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.5%, up from 0.2% compared to the previous year. The mindshare of Sangfor Endpoint Secure is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Market Share Distribution
Product	Market Share (%)
Sangfor Endpoint Secure	0.7%
CylanceOPTICS	0.5%
Other	98.8%

Endpoint Detection and Response (EDR)

Featured Reviews

GauthamVakapalli

Account Manager at Teksalah

Provides reliable threat detection and response but requires better regional support

One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.

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Ovais Abbas

Coordinator Associate at National Institute of Cardiovascular Diseases

Quick threat response and behavior analysis while enhancing network security

The main use case is usually related to security. It deals with attacks that come day-to-day such as zero-day attacks and APT attacks. Our main task is to secure the network infrastructure in the hospital where I work It facilitates the departments of IT and other departments to procure and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."

"It's pretty unintrusive"

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"This feature is something people should be looking into; the threat monitoring in CylanceOPTICS is very good, and while CrowdStrike has similar features, CylanceOPTICS is more cost-effective."

"The most valuable feature is the ability to respond to zero-day and unknown threats."

"CylanceOPTICS is easy to use."

"The solution has a high level of trust in the industry."

"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."

More CylanceOPTICS pros

"The real-time monitoring feature of Sangfor Endpoint Secure is truly real-time, with no delay compared to other solutions."

"The user-friendliness of Sangfor Endpoint Secure is particularly impressive. Even with basic technical knowledge, users can easily navigate the system, make changes, and implement updates."

"The most valuable feature I have found in the system is its comprehensive end-to-end protection."

"I like the tool's honeypot feature. Some features include having a honeypot to detect attacks in a certain area. Additionally, there is RDP protection, which means that when we remote into our server or any endpoint, we must enter a password as a second layer of security. It can also integrate with next-generation firewalls."

"We use the product for network protection from any malicious threat."

"It has a quick response time, threat intelligence, cybersecurity features, quick report generation, behavior analysis, dynamic detection, and quarantine features."

"The tool's most valuable features are control access, endpoint security, and load balancing of ISPs."

"What stands out to me is the dual-end user interface they provide."

More Sangfor Endpoint Secure pros

Cons

"Too many false positives are reported."

"One minor issue that somebody mentioned was that they didn't like their management console."

"The reporting is very weak and not very good at all."

"The support is inadequate because their technical people are not supportive. Since the support is not based in India, there are numerous issues."

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

"The product's initial setup process could be easy."

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."

"The detection component is something that they have to work on."

More CylanceOPTICS cons

"Sometimes, the VPN is not secure and doesn't work properly in Sangfor Endpoint Secure."

"I face issues while migrating from Kaspersky to Sangfor Endpoint Secure."

"There are a few areas for improvement. We have encountered licensing issues on occasion, and sometimes updates don't apply properly."

"The interface has too many buttons, making it cluttered."

"When an issue occurs, the response time for first-level support and the time taken for meetings could be improved."

"Currently, the tool lacks reporting functionalities."

"Sangfor Endpoint Secure should include healing capabilities."

"It is complicated to establish a tunnel due to technical issues in the VPN system."

More Sangfor Endpoint Secure cons

Pricing and Cost Advice

"I would rate the pricing a three out of five."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"The solution is cheap. It is cheaper than other products by 15-20 percent."

"Price-wise, Sangfor Endpoint Secure can be considered a competitively priced product in the market as it offers quite low prices compared to other solutions."

"Sangfor Endpoint Secure is not a cheap solution."

"The product is expensive compared to other vendors."

"We were using Hyper-V. So, we switched to Sangfor because of the pricing."

"Its "pay as you grow" model offers cost-effectiveness compared to major cloud providers."

"Sangfor Endpoint Secure's pricing is cheap. I rate it seven out of ten."

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

Computer Software Company

Media Company

Financial Services Firm

14%

Government

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

See all answers

What is your experience regarding pricing and costs for Blackberry Optics?

In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.

See all answers

What needs improvement with Blackberry Optics?

See all answers

What needs improvement with Sangfor Endpoint Secure?

The interface has too many buttons, making it cluttered. It would be better if it were a simplified version with fewer buttons and a more consolidated layout.

See all answers

What is your primary use case for Sangfor Endpoint Secure?

Sangfor Endpoint Secure is easy to handle with its user-friendly interface. The four engines it utilizes for endpoint detection provide fewer false positives compared to other solutions. It is used...

See all answers

What advice do you have for others considering Sangfor Endpoint Secure?

At first, people might not understand the interface, which is why it should be simplified. However, once they understand it and see its functionality firsthand, everyone would recommend Sangfor.

See all answers

Comparisons

CrowdStrike Falcon vs CylanceOPTICS

Compared 19% of the time

Cisco Secure Endpoint vs CylanceOPTICS

Compared 18% of the time

Rapid7 InsightIDR vs CylanceOPTICS

Compared 17% of the time

WatchGuard EPDR vs CylanceOPTICS

Compared 12% of the time

SentinelOne Singularity Complete vs CylanceOPTICS

Compared 12% of the time

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Kaspersky Endpoint Detection and Response vs Sangfor Endpoint Secure

Compared 18% of the time

ESET Inspect vs Sangfor Endpoint Secure

Compared 11% of the time

Bitdefender GravityZone EDR vs Sangfor Endpoint Secure

Compared 9% of the time

Open EDR vs Sangfor Endpoint Secure

Compared 8% of the time

Trend Vision One Endpoint Security vs Sangfor Endpoint Secure

Compared 6% of the time

More Sangfor Endpoint Secure Competitors

Product Reports

Buyer's Guide

CylanceOPTICS

January 2026

Download CylanceOPTICS product report

Buyer's Guide

Sangfor Endpoint Secure

January 2026

Download Sangfor Endpoint Secure product report

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

Organizations use Sangfor Endpoint Secure for endpoint protection and security management, managing devices, servers, and networks against malicious threats. It also assists in blocking websites, managing infrastructure, applications, antivirus needs, and aids in migrating to cloud environments.

Sangfor Endpoint Secure offers end-to-end protection, incorporating file protection, AI detection, behavior analysis, access control, and ISP load balancing. It facilitates VM migration with minimal downtime and includes a dual-end user interface for creating firewall rules, uploading images, and configuring VM settings. Enhancements such as Hyper-V capabilities, policy certificates, honeypot features, and next-generation firewall integrations are available. However, Sangfor Endpoint Secure could improve on console management, reporting functionalities, public cloud migration support, navigation, VPN system issues, licensing, update management, transitioning processes, and incorporating healing capabilities.

What are its most important features?

Comprehensive end-to-end protection including file protection
AI detection and behavior analysis
Access control and ISP load balancing
Ease of VM migration with minimal downtime
Streamlined dual-end user interface for firewall rules and VM settings
Hyper-V capabilities and policy certificates
Honeypot feature for attack detection and RDP protection
Integration with next-generation firewalls

What benefits or ROI should users look for?

Enhanced device, server, and network security from malicious threats
Simplified migration from on-premises to cloud environments
User-friendly navigation and management capabilities
Advanced detection and behavior analysis reducing potential threats
Streamlined enforcement of robust security policies

Sangfor Endpoint Secure is implemented across various industries to ensure comprehensive security management and protection. IT departments leverage its VM migration capabilities for seamless transitions to cloud environments. Healthcare organizations use it to secure sensitive patient data, while educational institutions utilize it for safeguarding academic records and personal information. Financial services employ it to protect critical transactional data and adhere to stringent compliance requirements.

Sangfor

Sample Customers

Cerdant, Washoe County School District

Information Not Available

Buyer's Guide

CylanceOPTICS vs. Sangfor Endpoint Secure

December 2025

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