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CylanceOPTICS vs Digital Guardian comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Digital Guardian
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Data Loss Prevention (DLP) (13th), Endpoint Encryption (8th), Mobile Data Protection (6th), Advanced Threat Protection (ATP) (23rd)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. The mindshare of Digital Guardian is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Sandeep Jopat - PeerSpot reviewer
Highly customizable, helpful support, and multiple modules available
Digital Guardian is generally considered stable, with its robust data loss prevention capabilities being highly valued by organizations. However, as with any complex software solution, there may be occasional challenges in terms of compatibility with certain operating systems or applications. In such cases, it may be necessary to modify settings or entries within Digital Guardian to ensure optimal performance. Overall, Digital Guardian is a stable solution that can be highly customized to meet the specific needs and requirements of organizations. As with any software solution, regular maintenance and support from a team of experts is necessary to ensure optimal performance and stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It automatically blocks the threats, helping us investigate if they harm the environment."
"The solution has a high level of trust in the industry."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"CylanceOPTICS is pretty stable."
"CylanceOPTICS is easy to use."
"You can use the solution to query certain things."
"I like the solution's adaptive inspection and container inspection."
"The technical support is really terrific."
"It has been scalable."
"It has the added advantage of offering forensic analysis."
"It can scale from 100 to 10,000. There's no problem with the scalability."
"The most valuable feature of Digital Guardian is its reputation. They have scored high on the Gartner Magic Quadrant."
"There is a built-in endpoint detection response that helps save money."
"Some of the features that are highly appreciated are its robust data loss prevention capabilities, flexible deployment options, and the ability to monitor data transfer across multiple vectors."
 

Cons

"It takes more time to investigate or dig up and understand what's going on."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The product's initial setup process could be easy."
"The reporting is very weak and not very good at all."
"The detection component is something that they have to work on."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"Digital Guardian is an excellent solution but our experience with the partner has been the most horrible experience we have ever had with any partner."
"The initial setup is a bit more complex than other solutions."
"The room for improvement with Digital Guardian is that it will be better with the Linux agent because it is the only DLP solution for Linux workstations. It still needs to upgrade the agents to the latest version for the Linux kernel."
"Technical support could be better."
"There are a lot of issues with the current version of the Endpoint agent. It's not stable, it's resource-consuming, and there are some performance issues. If they could improve the stability of the agent it would be great."
"Some features on Mac and Linux are not complete currently. For example, some device control features haven't been transferred over to the other systems. If they could have their Windows features also available on Mac and Linux, that would be perfect. Some of our customers have a Mac environment for their RD environment. Having the solution fully capable of handling everything in a Mac environment is crucial."
"When considering potential areas for improvement, it may be beneficial for Digital Guardian to optimize its processes and reduce the computational demands on the system, particularly with regard to high CPU usage. Although Digital Guardian offers numerous benefits, it can consume a substantial amount of RAM and CPU power."
"I would like to see the workflow, to get all the rules and policies set up, be less complicated."
 

Pricing and Cost Advice

"CylanceOPTICS is probably priced equal to other EDRs in the market."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I rate the solution's pricing an eight out of ten because Digital Guardian is expensive."
"The price of Digital Guardian is expensive."
"Digital Guardian has both, subscription and perpetual licenses, but I think when everything (all technologies) will go to the cloud they will only offer subscriptions."
"The cost was around $300,000."
"The price of Digital Guardian is on the higher end compared to other vendors."
"If I compare Digital Guardian with Symantec, the license cost is lower, but McAfee can be cheaper than Digital Guardian. It depends on how many licenses you plan to buy and how big the project is. The cost is not so high as Symantec, but not as cheap as McAfee. They can easily sell the solution for price."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
16%
Financial Services Firm
8%
Insurance Company
6%
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What do you like most about Digital Guardian?
I like the solution's adaptive inspection and container inspection.
What is your experience regarding pricing and costs for Digital Guardian?
Technical support is included in the subscription package. But if, during the subscription, our clients want to include the professional services of a Digital Guardian engineer, the price changes. ...
What needs improvement with Digital Guardian?
If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility.
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
The Fifth Avenue Theatre, Jabil Circuit
Find out what your peers are saying about CylanceOPTICS vs. Digital Guardian and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.