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CylanceOPTICS vs Digital Guardian comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Digital Guardian
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Data Loss Prevention (DLP) (11th), Endpoint Encryption (9th), Mobile Data Protection (7th), Advanced Threat Protection (ATP) (23rd)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Digital Guardian is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Sandeep Jopat - PeerSpot reviewer
Highly customizable, helpful support, and multiple modules available
Digital Guardian is generally considered stable, with its robust data loss prevention capabilities being highly valued by organizations. However, as with any complex software solution, there may be occasional challenges in terms of compatibility with certain operating systems or applications. In such cases, it may be necessary to modify settings or entries within Digital Guardian to ensure optimal performance. Overall, Digital Guardian is a stable solution that can be highly customized to meet the specific needs and requirements of organizations. As with any software solution, regular maintenance and support from a team of experts is necessary to ensure optimal performance and stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It's pretty unintrusive"
"It automatically blocks the threats, helping us investigate if they harm the environment."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"CylanceOPTICS is pretty stable."
"The solution has a high level of trust in the industry."
"It can scale from 100 to 10,000. There's no problem with the scalability."
"The most valuable feature of Digital Guardian is its reputation. They have scored high on the Gartner Magic Quadrant."
"The technical support is really terrific."
"We have been able to monitor access to files from each of our workstations."
"In Digital Guardian, they have the cloud correlation servers that give you visibility work like EBR and the correlation server works very well for security analysis."
"Some of the features that are highly appreciated are its robust data loss prevention capabilities, flexible deployment options, and the ability to monitor data transfer across multiple vectors."
"It has the added advantage of offering forensic analysis."
"It has been scalable."
 

Cons

"The product's technical support is slow."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The reporting is very weak and not very good at all."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The detection component is something that they have to work on."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"Too many false positives are reported."
"If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility."
"Digital Guardian is an excellent solution but our experience with the partner has been the most horrible experience we have ever had with any partner."
"When considering potential areas for improvement, it may be beneficial for Digital Guardian to optimize its processes and reduce the computational demands on the system, particularly with regard to high CPU usage. Although Digital Guardian offers numerous benefits, it can consume a substantial amount of RAM and CPU power."
"The initial setup is a bit more complex than other solutions."
"I would like to see the workflow, to get all the rules and policies set up, be less complicated."
"The room for improvement with Digital Guardian is that it will be better with the Linux agent because it is the only DLP solution for Linux workstations. It still needs to upgrade the agents to the latest version for the Linux kernel."
"It would be helpful if there was an on-premise version of the solution for companies that cannot use the cloud, such as government sectors."
"Technical support could be better."
 

Pricing and Cost Advice

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"If I compare Digital Guardian with Symantec, the license cost is lower, but McAfee can be cheaper than Digital Guardian. It depends on how many licenses you plan to buy and how big the project is. The cost is not so high as Symantec, but not as cheap as McAfee. They can easily sell the solution for price."
"Digital Guardian has both, subscription and perpetual licenses, but I think when everything (all technologies) will go to the cloud they will only offer subscriptions."
"The cost was around $300,000."
"The price of Digital Guardian is expensive."
"I rate the solution's pricing an eight out of ten because Digital Guardian is expensive."
"The price of Digital Guardian is on the higher end compared to other vendors."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
19%
Government
9%
Financial Services Firm
7%
Computer Software Company
24%
Financial Services Firm
14%
Manufacturing Company
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What do you like most about Digital Guardian?
I like the solution's adaptive inspection and container inspection.
What is your experience regarding pricing and costs for Digital Guardian?
Technical support is included in the subscription package. But if, during the subscription, our clients want to include the professional services of a Digital Guardian engineer, the price changes. ...
What needs improvement with Digital Guardian?
If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility.
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
The Fifth Avenue Theatre, Jabil Circuit
Find out what your peers are saying about CylanceOPTICS vs. Digital Guardian and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.