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CyberArk Identity vs On Demand Migration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
On Demand Migration
Average Rating
8.8
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
Migration Tools (1st)
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
SG
Sr. system engineer at SDGC
Has migrated user mailboxes and collaboration data with minimal challenges
I'm currently working with On Demand Migration solution from Quest. I am providing feedback regarding my experience with On Demand Migration. I have used automated scheduling in On Demand Migration. I can run immediate migration or schedule it as per my convenience, but I have used the run immediately option because I needed it on an urgent basis. The effectiveness of On Demand Migration detailed reporting in managing migration progress is quite good, as there is a report option where I can see what migration got successfully completed, which failed, and even the problem ID and event ID, allowing me to troubleshoot easily on the demand portal. I have not explored the data filtering options. I have not explored data filtering for filtering the data. In terms of data security, we are using independent DLP for data protection in our organization. I have not explored features such as AI functionality or additional security aspects, as I have explored only On Demand Migration for mailbox, Teams chat, Teams channel, and OneDrive. For O365 to O365, it's a very good and easy tool, so I can recommend anyone using O365 to O365 tenant migration to go with On Demand Migration. My overall rating for this product is 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the CyberArk Identity portal quite intuitive; it has changed a lot over the last year and a half and if you think logically and understand your environment, it is easy to establish a suitable setup for yourself and all your vendors."
"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The setup, via cloud, is simple."
"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"CyberArk Identity's ability to safeguard financial services infrastructure is good."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The greatest asset is its nature as a SaaS product, offering exceptional scalability and flexibility, which are invaluable to us."
"It's very easy to use. What I like is that if there is an error, for each task, I can find out what actually went wrong."
"The solution is really stable when it comes to mailbox migration and all of the following work very well: the mail content, the OneDrive for Business content, and migrating all Azure AD objects."
"The solution supports multiple workloads. We've got Outlook, OneDrive, SharePoint, Teams, and Azure under the same place. It's really easy to see the progress in each of those areas. It's very important to have everything in one place. Otherwise, we'd have to use different platforms to handle different parts of the migration."
"They have a demo version that you can test before you purchase it so you can see that it does what you need before you commit financially."
"We can see the issues that may come up during migration. We can handle multiple workloads using this since it connects with Microsoft 365."
"Quest allows you to customize your migration. For example, you can opt only to migrate Microsoft Teams and the related data or you can migrate all of Office 365. You can also choose to migrate accounts and mailboxes. Sometimes, we don't want to migrate SharePoint data, or we only want to migrate specific users."
"You can batch up large groups. You can tell it to move everything for 200 people, and then it just goes. Once you get things set and configured, it is pretty easy. I can hand it off to people more junior to me who are less trained on the product, and they can be successful."
 

Cons

"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team."
"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"Their support interface is not so great because you need to go through several links before you can raise the ticket. Sometimes the interface freezes up, and there is some downtime. They give us some notice. It says at the top of the interface that there will be scheduled maintenance in a given region or there is currently an outage. You can see upcoming downtime in the portal and plan accordingly."
"They should introduce a module for migrating power automation for users."
"It's definitely the Microsoft Teams functionality that has a lot of aspects where improvements are needed. Microsoft 365 Groups are tightly connected to Teams and there are a lot of improvements needed there as well."
"Quest On Demand Migration needs to simplify its migration with Microsoft."
"The granting of consent for doing the different tasks is confusing."
"They could provide on-premises to online exchange components for the platform. It would be highly valuable."
"In terms of Microsoft Teams, the only disappointment for us has been how the chats are migrated. They just don't look exactly the same as they would if you were logging on as normal. Obviously, when it comes to the user experience, you want the look and feel of everything to be replicated identically, and chats is the only part of it that doesn't look identical. However, it's not a 'car crash.' It's a slight deviation from what people would expect."
"It would be more useful if I could scope the dashboard. I would like to be able to scope the users that I want to see to a much smaller list. When I am looking into a tenant with 35,000 accounts, and I am only moving 2,000 of them, I wish that the guys had been smarter about the discovery, and I could have only discovered those accounts, but there is not too much to complain about."
 

Pricing and Cost Advice

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"CyberArk Identity is an expensive solution."
"The solution is cheap and I rate its pricing an eight out of ten."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing of CyberArk Identity is competitive."
"I thought On Demand Migration would be more expensive. I'm pleased with the cost that was quoted."
"The pricing is in line with other products."
"The product had reasonable pricing until the beginning of this year. Now, the price is increased by 20%."
"It is quite cheap. Previously, I used to work for a big company, and they get quite a good deal, and now, I'm working for a small company, and even they get quite a good deal. So, its pricing is quite fair."
"I find the pricing to be cost-efficient for what you receive with the Quest product."
"We are fine with the tool's pricing."
"The solution is on the more expensive side, when you compare it not only to BitTitan but to other tools in the cloud market. Of course, you receive things like Quest's support organization."
"It is more than fair for what you get."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What do you like most about Quest On Demand Migration?
The most valuable features of Quest On Demand Migration have been the M365 migration and Active Directory (AD) migration components.
What is your experience regarding pricing and costs for Quest On Demand Migration?
I don't have knowledge about the pricing part since my boss from directly USA is handling that.
What needs improvement with Quest On Demand Migration?
As of now, I have not observed any issue that could be enhanced in this tool.
 

Also Known As

Idaptive
Quadrotech
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Indiana Office of Technology (IOT)
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