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CyberArk Identity vs ManageEngine Password Manager Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Many users find CyberArk Identity valuable for saving time, enhancing security, fostering efficiency, and yielding beneficial returns.
Sentiment score
2.1
ManageEngine Password Manager Pro improved security, productivity, and cost-efficiency by automating password tasks and centralizing access management.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
 

Customer Service

Sentiment score
6.4
CyberArk Identity's customer service is generally effective but faces criticism for response delays and expertise inconsistencies.
Sentiment score
7.0
ManageEngine Password Manager Pro's support is responsive with knowledgeable staff, but PAM cases may experience delays.
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
Network Administrator at a media company with 201-500 employees
 

Scalability Issues

Sentiment score
7.4
CyberArk Identity is praised for its scalability, accommodating diverse company sizes and ease of license expansion.
Sentiment score
6.7
Users report varied experiences with ManageEngine Password Manager Pro's scalability, noting both challenges and effective use in expanding data centers.
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
 

Stability Issues

Sentiment score
8.0
CyberArk Identity is highly praised for its reliable stability, quick issue resolution, and effective performance, despite network connectivity challenges.
Sentiment score
8.9
Users find ManageEngine Password Manager Pro stable, reliable, easy to recover, and praise its performance and dependability.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
 

Room For Improvement

CyberArk Identity requires user interface improvements, better integration, enhanced documentation, and easier deployment for improved adoption and operations.
ManageEngine Password Manager Pro needs user interface improvements and affordable pricing, catering mainly to tech-savvy users with limited support.
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
Network Administrator at a media company with 201-500 employees
 

Setup Cost

CyberArk Identity pricing is high but justified for enterprises with discounts and flexible licensing to balance costs.
ManageEngine Password Manager Pro is cost-effective for enterprises, with a 25,000 rands fee, compared favorably to competitors.
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
Network Administrator at a media company with 201-500 employees
 

Valuable Features

CyberArk Identity enhances security and efficiency through integrations, password management, user monitoring, and comprehensive compliance and risk analysis tools.
ManageEngine Password Manager Pro provides secure, user-friendly password management with strong features, direct machine login, and auditing capabilities.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
The auditing feature is particularly valuable as it makes privileged account usage auditable.
Network Administrator at a media company with 201-500 employees
 

Categories and Ranking

CyberArk Identity
Ranking in Enterprise Password Managers
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
ManageEngine Password Manag...
Ranking in Enterprise Password Managers
14th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Single Sign-On (SSO) (17th)
 

Mindshare comparison

As of January 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Identity is 1.1%, up from 1.0% compared to the previous year. The mindshare of ManageEngine Password Manager Pro is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
CyberArk Identity1.1%
ManageEngine Password Manager Pro1.6%
Other97.3%
Enterprise Password Managers
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
reviewer1271400 - PeerSpot reviewer
Network Administrator at a media company with 201-500 employees
Auditing enhances privileged account security with a fast deployment
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days. This process is slower compared to other products from the same manufacturer.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
Government
16%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What needs improvement with ManageEngine Password Manager Pro?
The support for the PAM product is not very prompt. Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one o...
What is your primary use case for ManageEngine Password Manager Pro?
We use ManageEngine Password Manager Pro to control privileged accounts. It is specifically meant to randomize passwords for privileged and service accounts. Additionally, we use the auditing featu...
What advice do you have for others considering ManageEngine Password Manager Pro?
Please keep my name anonymous because I have a code of conduct with the company. Without proper approval, I cannot disclose my identity. I'd rate the solution eight out of ten.
 

Also Known As

Idaptive
Password Manager Pro
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Australian Catholic University
Find out what your peers are saying about CyberArk Identity vs. ManageEngine Password Manager Pro and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.