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CyberArk Identity vs ManageEngine ADManager Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Users report rapid financial returns and effective security with CyberArk Identity, though some lack familiarity to comment on outcomes.
Sentiment score
7.8
ManageEngine ADManager Plus reduced costs, increased ROI by 90%, enhanced efficiency, and empowered IT admins, saving 10-15% financially.
By the second month, we started seeing the benefits and achieved a return on investment.
 

Customer Service

Sentiment score
6.3
CyberArk Identity's support is praised for responsiveness, though some users report delays and desire more expert assistance.
Sentiment score
8.3
Users generally find ManageEngine ADManager Plus support satisfactory, highlighting responsive service, though some desire faster, chat-based assistance.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
Technical support from ManageEngine is very satisfactory.
 

Scalability Issues

Sentiment score
7.6
CyberArk Identity is praised for scalability and adaptability, but faces challenges in performance, stability, and support at large scales.
Sentiment score
8.3
ManageEngine ADManager Plus scales well with Active Directory but faces challenges with non-Microsoft environments, rated 7-10/10 by users.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
 

Stability Issues

Sentiment score
7.9
CyberArk Identity is highly stable and reliable, though minor glitches and enhanced regional coverage could further improve performance.
Sentiment score
8.0
ADManager Plus is praised for stability and user-friendliness, although minor issues arise with bulk user deployment.
There is a timeout period that I do not like, requiring repeated verification.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
 

Room For Improvement

CyberArk Identity issues include complex setup, weak authentication, poor integration, difficult scalability, and inadequate technical support and customer service.
The software's complexity, limited integrations, and high cost hinder user experience, support, and functionality enhancements.
Integration or deployment is extremely difficult for CyberArk Identity.
It does not have global market penetration, and sometimes, there are support issues.
To enhance the product, they can consider improving the user interface of the software.
Upgrading from recent to the latest versions is quite complex and time-consuming.
 

Setup Cost

CyberArk Identity pricing varies among users but is valued for strong security features by medium and large enterprises.
ManageEngine ADManager Plus offers flexible, competitive pricing with positive value, despite some users expecting lower costs and suggesting discounts.
I compared it with other products, and it does not require a heavy investment.
The pricing is acceptable.
Regarding pricing, it can be quite a lot for small companies.
The solution is perceived as cheap, and the licensing is annual.
 

Valuable Features

CyberArk Identity offers robust security features and integrations at a low cost, enhancing identity management and operational efficiency.
ManageEngine ADManager Plus provides automation, integration, secure management, and customization for efficient Active Directory administration and user management.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
It's very low cost in comparison to Microsoft solutions.
The software is fast, secure, and enables me to manage everything in one place.
 

Categories and Ranking

CyberArk Identity
Ranking in Active Directory Management
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
ManageEngine ADManager Plus
Ranking in Active Directory Management
1st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Active Directory Management category, the mindshare of CyberArk Identity is 2.1%, up from 0.4% compared to the previous year. The mindshare of ManageEngine ADManager Plus is 14.9%, up from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
MUBDIUL ISLAM - PeerSpot reviewer
User management becomes efficient and installation is straightforward
My primary use case for ADManager is to manage users and groups, perform group policy without logging into Active Directory, and provide easy and secure management and monitoring capabilities. One of my clients uses ADManager for these purposes With ADManager, I can easily complete any Active…
report
Use our free recommendation engine to learn which Active Directory Management solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
What needs improvement with ManageEngine ADManager Plus?
Some of my clients experience issues with the GPO results, which do not always generate the real outcomes. This needs to be resolved by technicians. Additionally, upgrading from recent to the lates...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Information Not Available
Find out what your peers are saying about CyberArk Identity vs. ManageEngine ADManager Plus and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.