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CyberArk Identity vs ManageEngine ADManager Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
CyberArk Identity users report cost savings and time efficiency, ensuring security and long-term value, despite metric unfamiliarity.
Sentiment score
7.8
ManageEngine ADManager Plus reduced costs, increased ROI by 90%, enhanced efficiency, and empowered IT admins, saving 10-15% financially.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
 

Customer Service

Sentiment score
6.6
CyberArk Identity's customer service receives mixed reviews, citing both quick resolutions and areas needing improvement in expertise and service quality.
Sentiment score
8.3
Users generally find ManageEngine ADManager Plus support satisfactory, highlighting responsive service, though some desire faster, chat-based assistance.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
Technical support from ManageEngine is very satisfactory.
 

Scalability Issues

Sentiment score
7.9
CyberArk Identity is praised for its scalability, ease of expansion, and superior adaptability, outperforming many competitors in diverse environments.
Sentiment score
8.3
ManageEngine ADManager Plus scales well with Active Directory but faces challenges with non-Microsoft environments, rated 7-10/10 by users.
We can use it on different phones and computers, demonstrating its scalability.
 

Stability Issues

Sentiment score
8.2
CyberArk Identity is highly reliable, offers 99.9% SLA stability, and receives positive user ratings for stability from seven to nine.
Sentiment score
8.0
ADManager Plus is praised for stability and user-friendliness, although minor issues arise with bulk user deployment.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
 

Room For Improvement

CyberArk Identity requires improvements in mobile management, user interface, integrations, scalability, cloud migration, support response, usability, and pricing.
The software's complexity, limited integrations, and high cost hinder user experience, support, and functionality enhancements.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
One area for improvement is the complexity of the learning curve for new users.
Upgrading from recent to the latest versions is quite complex and time-consuming.
 

Setup Cost

CyberArk Identity's pricing is higher but justified by comprehensive features, making it ideal for enterprise needs.
ManageEngine ADManager Plus offers flexible, competitive pricing with positive value, despite some users expecting lower costs and suggesting discounts.
The pricing is acceptable.
Regarding pricing, it can be quite a lot for small companies.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The solution is perceived as cheap, and the licensing is annual.
 

Valuable Features

CyberArk Identity enhances security with SSO, MFA, and integrations, offering robust identity governance and protection for privileged accounts.
ManageEngine ADManager Plus provides automation, integration, secure management, and customization for efficient Active Directory administration and user management.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It's very low cost in comparison to Microsoft solutions.
It features adaptive multi-factor authentication and one-click access, which are crucial for the financial sector.
The software is fast, secure, and enables me to manage everything in one place.
 

Categories and Ranking

CyberArk Identity
Ranking in Active Directory Management
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (5th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
ManageEngine ADManager Plus
Ranking in Active Directory Management
3rd
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Active Directory Management category, the mindshare of CyberArk Identity is 2.3%, up from 0.4% compared to the previous year. The mindshare of ManageEngine ADManager Plus is 15.4%, up from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
MUBDIUL ISLAM - PeerSpot reviewer
User management becomes efficient and installation is straightforward
My primary use case for ADManager is to manage users and groups, perform group policy without logging into Active Directory, and provide easy and secure management and monitoring capabilities. One of my clients uses ADManager for these purposes With ADManager, I can easily complete any Active…
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Use our free recommendation engine to learn which Active Directory Management solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
11%
Manufacturing Company
11%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
What needs improvement with ManageEngine ADManager Plus?
Some of my clients experience issues with the GPO results, which do not always generate the real outcomes. This needs to be resolved by technicians. Additionally, upgrading from recent to the lates...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Information Not Available
Find out what your peers are saying about CyberArk Identity vs. ManageEngine ADManager Plus and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.