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CyberArk Identity vs ManageEngine ADManager Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Many users find CyberArk Identity valuable for saving time, enhancing security, fostering efficiency, and yielding beneficial returns.
Sentiment score
5.5
ManageEngine ADManager Plus boosted ROI by 90%, increased task efficiency, and cut ownership costs with focused training and fewer engineers.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
 

Customer Service

Sentiment score
6.4
CyberArk Identity's customer service is generally effective but faces criticism for response delays and expertise inconsistencies.
Sentiment score
7.2
ManageEngine ADManager Plus support is generally praised but needs consistency, with some users suggesting a ticketing system.
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
Technical support from ManageEngine is very satisfactory.
Junior System Engineer at Corporate Projukti Limited
 

Scalability Issues

Sentiment score
7.4
CyberArk Identity is praised for its scalability, accommodating diverse company sizes and ease of license expansion.
Sentiment score
7.1
ManageEngine ADManager Plus is praised for scalability and adaptability, though it faces integration challenges outside Microsoft environments.
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
 

Stability Issues

Sentiment score
8.0
CyberArk Identity is highly praised for its reliable stability, quick issue resolution, and effective performance, despite network connectivity challenges.
Sentiment score
7.7
ADManager Plus is praised for reliability and stability, with minor challenges in multi-user setups and compatibility checks.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
 

Room For Improvement

CyberArk Identity requires user interface improvements, better integration, enhanced documentation, and easier deployment for improved adoption and operations.
ADManager Plus requires UI improvements, better integration, and enhanced features for efficiency, stability, and responsiveness in large directories.
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
Upgrading from recent to the latest versions is quite complex and time-consuming.
Junior System Engineer at Corporate Projukti Limited
There are always possibilities for improvements in the initial setup of ManageEngine ADManager Plus.
Network Administrator at a manufacturing company with 51-200 employees
 

Setup Cost

CyberArk Identity pricing is high but justified for enterprises with discounts and flexible licensing to balance costs.
Enterprise users debate ADManager Plus pricing's value, with mixed views on cost justification, affordability, and potential discounts.
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
The solution is perceived as cheap, and the licensing is annual.
Junior System Engineer at Corporate Projukti Limited
 

Valuable Features

CyberArk Identity enhances security and efficiency through integrations, password management, user monitoring, and comprehensive compliance and risk analysis tools.
ManageEngine ADManager Plus simplifies AD management with robust features and automation, enhancing usability and efficiency for teams.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
The software is fast, secure, and enables me to manage everything in one place.
Junior System Engineer at Corporate Projukti Limited
Reporting is the most valuable feature of ManageEngine ADManager Plus and is highly usable.
Network Administrator at a manufacturing company with 51-200 employees
 

Categories and Ranking

CyberArk Identity
Ranking in Active Directory Management
6th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
ManageEngine ADManager Plus
Ranking in Active Directory Management
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Active Directory Management category, the mindshare of CyberArk Identity is 2.7%, up from 1.3% compared to the previous year. The mindshare of ManageEngine ADManager Plus is 12.6%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management Market Share Distribution
ProductMarket Share (%)
ManageEngine ADManager Plus12.6%
CyberArk Identity2.7%
Other84.7%
Active Directory Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
MUBDIUL ISLAM - PeerSpot reviewer
Junior System Engineer at Corporate Projukti Limited
User management becomes efficient and installation is straightforward
My primary use case for ADManager is to manage users and groups, perform group policy without logging into Active Directory, and provide easy and secure management and monitoring capabilities. One of my clients uses ADManager for these purposes With ADManager, I can easily complete any Active…
report
Use our free recommendation engine to learn which Active Directory Management solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
Manufacturing Company
11%
Computer Software Company
10%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise3
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What needs improvement with ManageEngine ADManager Plus?
While the features in ManageEngine ADManager Plus are very good, not all features are necessary for every organization. Automation is a strong feature within the product but is not currently requir...
What is your primary use case for ManageEngine ADManager Plus?
ManageEngine ADManager Plus is used for multiple tasks, especially for reporting purposes that cannot typically be obtained from Active Directory or present difficulties requiring additional expert...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Information Not Available
Find out what your peers are saying about CyberArk Identity vs. ManageEngine ADManager Plus and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.