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CyberArk Identity vs Entrust Identity Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Identity Management (IM) (11th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Entrust Identity Enterprise
Ranking in Authentication Systems
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th)
 

Mindshare comparison

As of May 2025, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.7%, up from 1.0% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Iwegbue Godspower Isioma - PeerSpot reviewer
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to use and is a trusted platform. It protects our platform, application, network, and infrastructure resources on any device."
"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."
"The best thing I like about CyberArk Identity is that it does not require heavy implementation, complex hardware, or complex training."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"I found the solution to be stable."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"CyberArk Identity is a mature product."
"It is a scalable solution. You can add users and credentials without problems."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."
"The integration matrix of the solution is huge compared to others."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
 

Cons

"More integrations would be better."
"The solution could be easier to use and I found it to be very complex involving many steps."
"Integration or deployment is extremely difficult for CyberArk Identity."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"The user interface could be improved."
"There are some issues with CyberArk Identity. Sometimes, I have encountered glitches or bugs, which increased downtime."
"The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time."
"I would like to improve the tool's implementation and pricing."
"The product is very costly compared to other alternative solutions."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
 

Pricing and Cost Advice

"The pricing of CyberArk Identity is competitive."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"The pricing point is very good. I compared it with other products, and it does not require a heavy investment."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"CyberArk Identity is an expensive solution."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"The subscription could be yearly or monthly, depending upon your choice."
"It's worth the money."
"I would rate the product's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
Financial Services Firm
12%
Computer Software Company
12%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
What needs improvement with Entrust IdentityGuard?
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works ...
What is your primary use case for Entrust IdentityGuard?
I use it for an extra layer of security, that is two-factor authentication (2FA).
What advice do you have for others considering Entrust IdentityGuard?
I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.
 

Also Known As

Idaptive
IdentityGuard
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Find out what your peers are saying about CyberArk Identity vs. Entrust Identity Enterprise and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.