CyberArk Identity vs DigiCert PKI Platform comparison

CyberArk and Digicert are both solutions in the Authentication Systems category. CyberArk is ranked #9 with an average rating of 8.3, while Digicert is ranked #22. CyberArk holds a 1.7% mindshare in AS, compared to Digicert’s 1.8% mindshare. Additionally, 96% of CyberArk users are willing to recommend the solution, compared to 100% of Digicert users who would recommend it.

CyberArk Identity

Read 29 CyberArk Identity reviews

4,192 Views
1,006 Comparison Views

96% willing to recommend

DigiCert PKI Platform

Read 2 DigiCert PKI Platform reviews

995 Views
886 Comparison Views

100% willing to recommend

CyberArk Identity

DigiCert PKI Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

CyberArk Identity and DigiCert PKI Platform are both prominent solutions in the cybersecurity domain, with CyberArk leading in customer satisfaction for pricing and support, while DigiCert is perceived as more feature-rich and worthwhile.

What features are offered by CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity offers multi-factor authentication, role-based access control, and secure single sign-on. DigiCert PKI Platform provides robust digital certificate management, automated workflows, and encryption key management. Users indicate DigiCert PKI Platform leads in comprehensive feature offerings.

What areas of improvement can be found in CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity could improve its integration capabilities, user interface complexity, and advanced configuration options. DigiCert PKI Platform could benefit from more intuitive navigation, enhanced reporting features, and improved customer service response times. CyberArk Identity requires more immediate refinements.

How is the ease of deployment and customer service of CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity users report smooth deployment and commendable customer support, with responsive assistance noted. DigiCert PKI Platform's deployment is straightforward, but customer service reviews are mixed, with some users citing delays. CyberArk Identity scores higher on customer service quality.

What setup costs and ROI can be seen with CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity offers competitive setup costs and users report satisfactory ROI. DigiCert PKI Platform, while more expensive, delivers high ROI according to users. Although pricier, DigiCert PKI Platform is justified by its robust features, but CyberArk Identity wins for cost-effectiveness.

To learn more, read our detailed CyberArk Identity vs. DigiCert PKI Platform Report (Updated: March 2026).

Buyer's Guide

CyberArk Identity vs. DigiCert PKI Platform

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Authentication Systems

9th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Access Management (8th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)

DigiCert PKI Platform

Ranking in Authentication Systems

22nd

Average Rating

9.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.7%, up from 1.5% compared to the previous year. The mindshare of DigiCert PKI Platform is 1.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
CyberArk Identity	1.7%
DigiCert PKI Platform	1.8%
Other	96.5%

Authentication Systems

Featured Reviews

Hariharan Thangasamy

Cybersecurity Delivery Analyst at Accenture

Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation

On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.

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Indra Maulana

Business Solution and Development Manager at PT ADPS

Tailored to the lifecycle management needs of banks

The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions. The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seek an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Being a partner of DigiSet, we rely on the implementer for support in service deployment, installation, and resolution of any issues that may arise.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."

"The most valuable feature of CyberArk Identity is the adaptive interface."

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."

"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."

"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."

"The support of CyberArk Identity is really good."

"The features are really powerful, providing really good SSO and MFA features and implementation capability, plus an MDM solution, and the cloud-based setup is simple and scalable."

"Overall, I would rate CyberArk Identity a nine out of ten."

More CyberArk Identity pros

"I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local server within the data center. There is a need to establish a new server for local certificate issuance and highlights the desire for automation in the deployment process. The emphasis lies in leveraging automated solutions to streamline these operations effectively."

"The most valuable feature is the communication based on PKI certificates."

"The public key infrastructure certificates issued by the PKI servers helped me set up good client-server authentic communications."

Cons

"They could improve their UI and make everything more user-friendly."

"We would like to see an improvement in the ability to manage mobile devices."

"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."

"The reporting functionality is somewhat complicated."

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."

"They can include the Mobile Device Management (MDM) feature."

"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."

"This solution has MDM (Mobile Device Management) features, but they are weak."

More CyberArk Identity cons

"The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions.The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seeks an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Us, being a partner of DigiSet, relies on their implementer for support in service deployment, installation, and resolution of any issues that may arise."

"From an automation perspective, PKI is a bit of a debatable topic and can be improved as time demands."

Pricing and Cost Advice

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"The solution is cheap and I rate its pricing an eight out of ten."

"The pricing of CyberArk Identity is competitive."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

More CyberArk Identity pricing and cost advice

"This solution won't cost much, as this would be free with the licensing from Microsoft."

"I would rate it seven for the price."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

10%

Computer Software Company

Healthcare Company

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	10

No data available

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...

See all answers

What needs improvement with CyberArk Identity?

We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...

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Comparisons

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 9% of the time

Microsoft Entra ID vs CyberArk Identity

Compared 6% of the time

Okta Platform vs CyberArk Identity

Compared 6% of the time

Microsoft Intune vs CyberArk Identity

Compared 4% of the time

Ping Identity Platform vs CyberArk Identity

Compared 4% of the time

More CyberArk Identity Competitors

CyberArk Certificate Manager vs DigiCert PKI Platform

Compared 18% of the time

Entrust Identity Enterprise vs DigiCert PKI Platform

Compared 13% of the time

Fortinet FortiAuthenticator vs DigiCert PKI Platform

Compared 10% of the time

Microsoft Entra ID vs DigiCert PKI Platform

Compared 7% of the time

Yubico YubiKey vs DigiCert PKI Platform

Compared 7% of the time

More DigiCert PKI Platform Competitors

Product Reports

Buyer's Guide

CyberArk Identity

March 2026

Download CyberArk Identity product report

Buyer's Guide

Authentication Systems

March 2026

Download DigiCert PKI Platform product report

Also Known As

Idaptive

DigiCert PKI, Symantec Managed PKI Service

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

The smartest solution for simplifying user identity management for existing network access, directory services and business applications. DigiCert PKI Platform is the industry-leading solution that allows you to secure and manage all of your PKI applications from one place — no matter what solutions you have in place. Take control of and automate the certificate lifecycle for: Email, WiFi access points, Secure VPN, Mobile device management, Document Signing, Smart card login, Internet of things.

Digicert

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

paypal, verizon, cloudflare

Buyer's Guide

CyberArk Identity vs. DigiCert PKI Platform

March 2026

Free Report: CyberArk Identity vs. DigiCert PKI Platform

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