CyberArk Identity vs DigiCert PKI Platform comparison

CyberArk and Digicert are both solutions in the Authentication Systems category. CyberArk is ranked #9 with an average rating of 8.2, while Digicert is ranked #24. CyberArk holds a 1.7% mindshare in AS, compared to Digicert’s 1.6% mindshare. Additionally, 96% of CyberArk users are willing to recommend the solution, compared to 100% of Digicert users who would recommend it.

CyberArk Identity

Read 29 CyberArk Identity reviews

3,430 Views
858 Comparison Views

96% willing to recommend

DigiCert PKI Platform

Read 2 DigiCert PKI Platform reviews

851 Views
791 Comparison Views

100% willing to recommend

CyberArk Identity

DigiCert PKI Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

CyberArk Identity and DigiCert PKI Platform are both prominent solutions in the cybersecurity domain, with CyberArk leading in customer satisfaction for pricing and support, while DigiCert is perceived as more feature-rich and worthwhile.

What features are offered by CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity offers multi-factor authentication, role-based access control, and secure single sign-on. DigiCert PKI Platform provides robust digital certificate management, automated workflows, and encryption key management. Users indicate DigiCert PKI Platform leads in comprehensive feature offerings.

What areas of improvement can be found in CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity could improve its integration capabilities, user interface complexity, and advanced configuration options. DigiCert PKI Platform could benefit from more intuitive navigation, enhanced reporting features, and improved customer service response times. CyberArk Identity requires more immediate refinements.

How is the ease of deployment and customer service of CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity users report smooth deployment and commendable customer support, with responsive assistance noted. DigiCert PKI Platform's deployment is straightforward, but customer service reviews are mixed, with some users citing delays. CyberArk Identity scores higher on customer service quality.

What setup costs and ROI can be seen with CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity offers competitive setup costs and users report satisfactory ROI. DigiCert PKI Platform, while more expensive, delivers high ROI according to users. Although pricier, DigiCert PKI Platform is justified by its robust features, but CyberArk Identity wins for cost-effectiveness.

To learn more, read our detailed CyberArk Identity vs. DigiCert PKI Platform Report (Updated: December 2025).

Buyer's Guide

CyberArk Identity vs. DigiCert PKI Platform

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Authentication Systems

9th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)

DigiCert PKI Platform

Ranking in Authentication Systems

24th

Average Rating

9.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.7%, up from 1.3% compared to the previous year. The mindshare of DigiCert PKI Platform is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Market Share Distribution
Product	Market Share (%)
CyberArk Identity	1.7%
DigiCert PKI Platform	1.6%
Other	96.7%

Authentication Systems

Featured Reviews

Hariharan Thangasamy

Cybersecurity Delivery Analyst at Accenture

Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation

On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.

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Indra Maulana

Business Solution and Development Manager at PT ADPS

Tailored to the lifecycle management needs of banks

The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions. The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seek an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Being a partner of DigiSet, we rely on the implementer for support in service deployment, installation, and resolution of any issues that may arise.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."

"The initial setup is straightforward. It takes me up to an hour and a half."

"The UI is very simplified, and the documentation of CyberArk Identity is very crisp and clear."

"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."

"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."

"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."

"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."

More CyberArk Identity pros

"I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local server within the data center. There is a need to establish a new server for local certificate issuance and highlights the desire for automation in the deployment process. The emphasis lies in leveraging automated solutions to streamline these operations effectively."

"The most valuable feature is the communication based on PKI certificates."

Cons

"They can include the Mobile Device Management (MDM) feature."

"More integrations would be better."

"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."

"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."

"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."

"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."

"Integration or deployment is extremely difficult for CyberArk Identity."

More CyberArk Identity cons

"From an automation perspective, PKI is a bit of a debatable topic and can be improved as time demands."

"The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions.The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seeks an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Us, being a partner of DigiSet, relies on their implementer for support in service deployment, installation, and resolution of any issues that may arise."

Pricing and Cost Advice

"The solution is cheap and I rate its pricing an eight out of ten."

"The pricing of CyberArk Identity is competitive."

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"CyberArk Identity is an expensive solution."

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."

"There is an initial license and then there is a subscription needed."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

More CyberArk Identity pricing and cost advice

"I would rate it seven for the price."

"This solution won't cost much, as this would be free with the licensing from Microsoft."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

11%

Healthcare Company

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	10

No data available

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...

See all answers

What needs improvement with CyberArk Identity?

We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...

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Compared 25% of the time

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Compared 14% of the time

Fortinet FortiAuthenticator vs DigiCert PKI Platform

Compared 13% of the time

Microsoft Entra ID vs DigiCert PKI Platform

Compared 10% of the time

Yubico YubiKey vs DigiCert PKI Platform

Compared 7% of the time

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Product Reports

Buyer's Guide

CyberArk Identity

January 2026

Download CyberArk Identity product report

Buyer's Guide

Authentication Systems

January 2026

Download DigiCert PKI Platform product report

Also Known As

Idaptive

DigiCert PKI, Symantec Managed PKI Service

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

The smartest solution for simplifying user identity management for existing network access, directory services and business applications. DigiCert PKI Platform is the industry-leading solution that allows you to secure and manage all of your PKI applications from one place — no matter what solutions you have in place. Take control of and automate the certificate lifecycle for: Email, WiFi access points, Secure VPN, Mobile device management, Document Signing, Smart card login, Internet of things.

Digicert

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

paypal, verizon, cloudflare

Buyer's Guide

CyberArk Identity vs. DigiCert PKI Platform

December 2025

Free Report: CyberArk Identity vs. DigiCert PKI Platform

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