CyberArk Identity vs DigiCert PKI Platform comparison

CyberArk and Digicert are both solutions in the Authentication Systems category. CyberArk is ranked #9 with an average rating of 7.8, while Digicert is ranked #11 with an average rating of 10.0. CyberArk holds a 2.1% mindshare in AS, compared to Digicert’s 1.5% mindshare. Additionally, 96% of CyberArk users are willing to recommend the solution, compared to 100% of Digicert users who would recommend it.

CyberArk Identity

Read 24 CyberArk Identity reviews

2,857 Views
714 Comparison Views

96% willing to recommend

DigiCert PKI Platform

Read 2 DigiCert PKI Platform reviews

780 Views
710 Comparison Views

100% willing to recommend

CyberArk Identity

DigiCert PKI Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Aug 11, 2024

CyberArk Identity and DigiCert PKI Platform are both prominent solutions in the cybersecurity domain, with CyberArk leading in customer satisfaction for pricing and support, while DigiCert is perceived as more feature-rich and worthwhile.

What features are offered by CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity offers multi-factor authentication, role-based access control, and secure single sign-on. DigiCert PKI Platform provides robust digital certificate management, automated workflows, and encryption key management. Users indicate DigiCert PKI Platform leads in comprehensive feature offerings.

What areas of improvement can be found in CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity could improve its integration capabilities, user interface complexity, and advanced configuration options. DigiCert PKI Platform could benefit from more intuitive navigation, enhanced reporting features, and improved customer service response times. CyberArk Identity requires more immediate refinements.

How is the ease of deployment and customer service of CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity users report smooth deployment and commendable customer support, with responsive assistance noted. DigiCert PKI Platform's deployment is straightforward, but customer service reviews are mixed, with some users citing delays. CyberArk Identity scores higher on customer service quality.

What setup costs and ROI can be seen with CyberArk Identity in comparison to DigiCert PKI Platform?

CyberArk Identity offers competitive setup costs and users report satisfactory ROI. DigiCert PKI Platform, while more expensive, delivers high ROI according to users. Although pricier, DigiCert PKI Platform is justified by its robust features, but CyberArk Identity wins for cost-effectiveness.

To learn more, read our detailed CyberArk Identity vs. DigiCert PKI Platform Report (Updated: July 2025).

Buyer's Guide

CyberArk Identity vs. DigiCert PKI Platform

July 2025

Download the complete report

Helped 865,484 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Authentication Systems

9th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (5th), Active Directory Management (8th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)

DigiCert PKI Platform

Ranking in Authentication Systems

11th

Average Rating

9.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Authentication Systems category, the mindshare of CyberArk Identity is 2.1%, up from 1.0% compared to the previous year. The mindshare of DigiCert PKI Platform is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

Julio Montero

Access Management Analyst at Telefónica

Access management system provides strong security and effortless user authentication

The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.

Read full review

Indra Maulana

Business Solution and Development Manager at PT ADPS

Tailored to the lifecycle management needs of banks

The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions. The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seek an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Being a partner of DigiSet, we rely on the implementer for support in service deployment, installation, and resolution of any issues that may arise.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of CyberArk Identity is the adaptive interface."

"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."

"I found the solution to be stable."

"CyberArk Identity is at the top."

"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."

"CyberArk Identity's ability to safeguard financial services infrastructure is good."

More CyberArk Identity pros

"The most valuable feature is the communication based on PKI certificates."

"I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local server within the data center. There is a need to establish a new server for local certificate issuance and highlights the desire for automation in the deployment process. The emphasis lies in leveraging automated solutions to streamline these operations effectively."

Cons

"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."

"More integrations would be better."

"The OpenID features could improve in CyberArk Identity."

"One area for improvement is the complexity of the learning curve for new users."

"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."

"We would like to see an improvement in the ability to manage mobile devices."

"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."

More CyberArk Identity cons

"The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions.The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seeks an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Us, being a partner of DigiSet, relies on their implementer for support in service deployment, installation, and resolution of any issues that may arise."

"From an automation perspective, PKI is a bit of a debatable topic and can be improved as time demands."

Pricing and Cost Advice

"The solution is cheap and I rate its pricing an eight out of ten."

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"There is an initial license and then there is a subscription needed."

"CyberArk Identity is an expensive solution."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."

More CyberArk Identity pricing and cost advice

"I would rate it seven for the price."

"This solution won't cost much, as this would be free with the licensing from Microsoft."

See which vendors are best for you

Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.

See recommendations

865,484 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

11%

Healthcare Company

Computer Software Company

14%

Financial Services Firm

14%

Educational Organization

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

The pricing is acceptable. It is worth considering what we are protecting with the amount charged.

See all answers

What needs improvement with CyberArk Identity?

Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.

See all answers

What do you like most about DigiCert PKI Platform?

I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local ser...

See all answers

What is your experience regarding pricing and costs for DigiCert PKI Platform?

I would rate the price a seven out of ten.

See all answers

What needs improvement with DigiCert PKI Platform?

See all answers

Comparisons

Microsoft Entra ID vs CyberArk Identity

Compared 20% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 9% of the time

Microsoft Intune vs CyberArk Identity

Compared 8% of the time

CyberArk Privileged Access Manager vs CyberArk Identity

Compared 7% of the time

Microsoft Active Directory vs CyberArk Identity

Compared 6% of the time

More CyberArk Identity Competitors

Venafi vs DigiCert PKI Platform

Compared 33% of the time

Fortinet FortiAuthenticator vs DigiCert PKI Platform

Compared 18% of the time

Microsoft Entra ID vs DigiCert PKI Platform

Compared 14% of the time

Entrust Identity Enterprise vs DigiCert PKI Platform

Compared 12% of the time

AppViewX CERT+ vs DigiCert PKI Platform

Compared 10% of the time

More DigiCert PKI Platform Competitors

Product Reports

Buyer's Guide

CyberArk Identity

August 2025

Download CyberArk Identity product report

Buyer's Guide

Authentication Systems

July 2025

Download DigiCert PKI Platform product report

Also Known As

Idaptive

DigiCert PKI, Symantec Managed PKI Service

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

The smartest solution for simplifying user identity management for existing network access, directory services and business applications. DigiCert PKI Platform is the industry-leading solution that allows you to secure and manage all of your PKI applications from one place — no matter what solutions you have in place. Take control of and automate the certificate lifecycle for: Email, WiFi access points, Secure VPN, Mobile device management, Document Signing, Smart card login, Internet of things.

Digicert

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

paypal, verizon, cloudflare

Buyer's Guide

CyberArk Identity vs. DigiCert PKI Platform

July 2025

Free Report: CyberArk Identity vs. DigiCert PKI Platform

Find out what your peers are saying about CyberArk Identity vs. DigiCert PKI Platform and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,484 professionals have used our research since 2012.

See our CyberArk Identity vs. DigiCert PKI Platform report.

See our list of best Authentication Systems vendors.

We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.