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CyberArk Privileged Access Manager vs Delinea Privileged Access Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Delinea Privileged Access S...
Ranking in Enterprise Password Managers
15th
Ranking in Privileged Access Management (PAM)
14th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 11.4%, down from 19.6% compared to the previous year. The mindshare of Delinea Privileged Access Service is 3.1%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager11.4%
Delinea Privileged Access Service3.1%
Other85.5%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Comprehensive documentation streamlines implementation with opportunity to improve user experience
I typically use Delinea Privileged Access Service within my IT infrastructure management for consulting, to secure privileged access, recording, session recording, password vault, etcetera The most common solution I find effective for protecting sensitive data is the most common features of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automatic rotation of credentials is probably the most useful feature."
"On the EBB user side, we were able to secure all the server root passwords and admin for Windows. This was a big win for us."
"The most valuable feature is the special management. It records the activity and the actions that we use for auditing."
"I find value in notifications from CyberArk when passwords fail verification and have other issues."
"The access control feature and privilege and role-based assignment are outstanding."
"The flexibility of integrating with other technologies is important because of a lot of applications - a lot of COTS products - are not supported when we are bringing the application IDs. The CyberArk platform provides a lot of opportunities to do customization."
"Their legacy of more than 20 years is very valuable. It brings a lot of stability to the product and a wide variety of integration with the ecosystem. Because of these factors, it has also been very successful in deployment. So, the legacy and integration with other technologies make the PAM platform very stable and strong. In terms of features, most of the other vendors are still focusing just on the privileged access management or session recording, but CyberArk has incorporated artificial intelligence to make PAM a more proactive system. They have implemented threat analytics into this, and there is also a lot of focus on domain controller production, Windows Server protection, and stuff like that. They have also further advanced it with the security on the cloud and DevOps systems. They have a bundle licensing model, which really helps. They don't have a complex licensing model. Even though in our market, people say CyberArk is expensive as compared to some of the other products, but in terms of overall value and as a bundling solution, it is an affordable and highly scalable product."
"Enterprise Password Vault, Privilege Session Manager, and Application Identity Management have been very useful for our client environment."
"There are benefits in the security realm. We use Delinea at an enterprise level. I imagine there are productivity gains, but moreover, it's the security. We don’t enable staff to see the passwords of boxes but it's all being tracked and logged now."
"Delinea Privileged Access Service's UI part was very user-friendly for secure credential storage and management."
"The privileged account management feature is what I like most."
"The most valuable feature of Delinea Privileged Access Service is we can use the server as a jump host. It is simple to manage the accounts on the system."
"The most valuable feature is the author's discovery of assets."
"The reporting is excellent."
"I recommend it to other organizations."
"This is a cloud-based application, which makes it very easy to deploy."
 

Cons

"The session monitoring and recording feature is also a good feature feature, but we're currently experiencing an issue with session monitoring not working correctly. We're working with CyberArk to resolve it. We aren't able to view active sessions or historical recordings of sessions."
"Upgrading the product is very difficult, so this could be an area for improvement."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"The current interface is not very intuitive."
"CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."
"The major pain point that we have is the capacity of CyberArk due to the sheer volume of NPAs that we are managing. We are a large organization and we have hundreds of thousands of non-personal accounts to manage. We have already found out that there are certain capacity limitations within CyberArk that might introduce performance issues. From my perspective, something that would be valuable would be if the vault could hold more passwords and be more scalable."
"More additional features as far as the REST is concerned, because we have something which was the predecessor to REST. A lot of the features which were in the predecessor have not necessarily been ported over to REST yet."
"Regarding technical support from CyberArk, while L2 and L3 teams are effective, L1 support requires improvement due to longer response times in critical situations."
"My thoughts about support of Delinea in general are that they are so so."
"The integration with sync could be improved."
"This solution needs better integration with third-party solutions because their ability to support other tools is very weak."
"I would have been really happy if Delinea were evolving or innovating like CyberArk. Delinea needs to innovate more to match the changing needs of the market."
"With Delinea Privileged Access Service, when installing the identity connectors to configure with AD, the configuration was not happening properly."
"The initial setup is a bit complex."
"It is difficult to integrate the product with other IT systems."
"I would like for there to be a suitable solution to deploy a low-spec version for desktop password management to all our staff."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"CyberArk Privileged Access Manager is more expensive than its competitors, such as BeyondTrust, Delinea, and ManageEngine PAM360."
"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
"The price of this solution is quite reasonable."
"CyberArk Enterprise Password Vault's pricing is reasonable."
"The solution is costly but we get what we pay for."
"Overall, its pricing is really good. The main difference from all the other vendors is that they have one package that covers all the functionality and modules of the basic PAM, except the add-on modules like adware and server protection. It also doesn't include the licenses for domain controller protection or maybe an API call-related feature. For the basic privileged access management, the bundle pricing is really good, but when it comes to an agent-based solution for advanced cyber protection or application identity managers, it is expensive. Services are also very expensive if you hire the services team from CyberArk, but these guys are really good. For a couple of large banking projects, we had an experience with them. The banks wanted to have things quickly and efficiently, so we had to hire them. If we take four weeks, these guys can do everything on a weekend. They charge quite a big sum of money, but they know the system well."
"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"The solution is priced too high, so I rate its pricing a nine out of ten."
"The price is cheap if I compare Delinea Privileged Access Service with other products."
"It is sad that people with a limited budget won't be able to afford it."
"The price model is based on the number of devices and opposed to the number of users, and it is not very flexible."
"In addition to the license fees, we have to pay for the server and admin fees."
"The product comes at a very good price and it's quite competitive, although you need to buy add-ons for certain things."
"The pricing is moderate."
"The price of Delinea Privileged Access Service is average compared to its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise173
By reviewers
Company SizeCount
Small Business6
Large Enterprise8
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about Delinea Privileged Access Service?
The solution provides secure access to environments.
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The difference in license cost is minimal, with CyberArk being slightly costly due to its market-leading position. The difference is in the range of a few hundred dollars.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
 

Overview

 

Sample Customers

Rockwell Automation
Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Delinea Privileged Access Service and other solutions. Updated: March 2026.
883,760 professionals have used our research since 2012.