Cross-Enterprise Application Performance Management vs Grafana comparison

Cross-Enterprise Application Performance Management vs. Grafana

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cross-Enterprise Applicatio...

Ranking in Application Performance Monitoring (APM) and Observability

85th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Grafana

Ranking in Application Performance Monitoring (APM) and Observability

7th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.0% compared to the previous year. The mindshare of Grafana is 2.6%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Grafana	2.6%
Cross-Enterprise Application Performance Management	0.4%
Other	97.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mohammed Shahpoup

Senior Deputy Manager, ITSM Architect at ICT Misr

Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly

My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

Read full review

BasilJiji

System engineer at a retailer with 10,001+ employees

Unified dashboards have empowered teams and have democratized real-time operational insights

Grafana's snapshot and dashboard sharing features are critical for our remote incident response. During production issues, I generate a public snapshot of a dashboard at a specific point and share the URL in our Slack war room so every engineer can see exactly what the metrics looked like when the error occurred. This helps significantly during the process of finding the root cause in those scenarios. The best features Grafana offers go beyond just pretty charts; it is an integration engine. The fact that I can join data from my SQL database with metrics from Prometheus in the same table is a feature I have not found performed as well elsewhere. My team uses this feature by comparing two different tables from the databases to show one single view, which Grafana is really helping with. In a visualized way, the charts can be displayed on one dashboard, allowing end users who are not familiar with these technical aspects to extract valuable data from it. Grafana has positively impacted our organization by democratizing data within our company. Before using Grafana, only developers could see the system health, but now our product managers and executives have their own high-level dashboards, which has improved cross-departmental transparency and alignment.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The documentation and the technical support are both quite good."

"All solutions from Broadcom are very easy to install."

"Grafana is great when it comes to capacity planning and the solution has a great GUI."

"The initial setup is straightforward with just a few clicks on the solution's cloud."

"The features I appreciate most are the dashboards and the integrations with multiple data sources."

"The most important feature of Grafana is its alarm formatting capability."

"Grafana integrates with some of the tools we've chosen beforehand, and while I'm not the right person to elaborate on this since I'm more focused on managing big teams, the teams working with it seem happy."

"Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services."

"The most valuable aspect is customization. There are many customizations possible, so I like that."

"The dashboards are the most valuable features."

More Grafana pros

Cons

"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

"They lack support and presence in Egypt."

"More dashboard is required, out-of-the-box, for OpenNMS."

"I would like the ability to download my results into any format in order to share the information with my clients."

"Grafana could be improved through enhancement of graphs and visualizations and providing more integrations."

"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."

"The interface is not well-liked by my customers."

"It can take a considerable amount of time to learn the graphs if a long duration is selected."

"The product could be improved with a feature that provides detailed error messages when we encounter issues."

"Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution."

More Grafana cons

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

"My company uses the open-source version of Grafana, so it's free."

"Grafana is free and open source."

"You need to purchase the solution's license for its commercial use."

"I am using an open-source version"

"It's free of cost; it operates as an open-source tool."

"Since Grafana is an open-source solution, it is free of cost."

"I give the price an eight out of ten."

"We use the open-source version of Grafana."

More Grafana pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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902,988 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

18%

Computer Software Company

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	10
Large Enterprise	27

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?

I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...

What needs improvement with Cross-Enterprise Application Performance Management?

What is your primary use case for Cross-Enterprise Application Performance Management?

At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...

What is your experience regarding pricing and costs for Grafana?

My experience with pricing, setup cost, and licensing is that it is very reasonable and has excellent community support.

What needs improvement with Grafana?

Currently, I do not think that any improvement is required, but there are multiple use cases.

What is your primary use case for Grafana?

My main use case for Grafana is to create and design dashboards based on the metrics provided by different exporters via Prometheus. We have different exporters, and we are creating different dashb...

Zabbix vs Cross-Enterprise Application Performance Management

Comparisons

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Turbo360 (Formerly Serverless360) vs Cross-Enterprise Application Performance Management

Compared 8% of the time

Kloudfuse vs Cross-Enterprise Application Performance Management

Compared 8% of the time

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Compared 6% of the time

Azure Monitor vs Grafana

Compared 5% of the time

Elastic Observability vs Grafana

Compared 4% of the time

Dynatrace vs Grafana

Compared 4% of the time

WhatsUp Gold vs Grafana

Compared 4% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Cross-Enterprise Application Performance Management product report

Cross-Enterprise Application Performance Management report

Grafana

Download Grafana product report

Also Known As

CA Cross-Enterprise Application Performance Management

No data available

Overview

Cross-Enterprise Application Performance Management provides comprehensive insight into application performance across organizational boundaries. Designed to address complex application ecosystems, it ensures efficient monitoring and management of performance metrics, enhancing IT operations.

With Cross-Enterprise Application Performance Management, organizations can leverage a centralized approach to detecting, diagnosing, and resolving performance issues. The platform's analytics allow for proactive management by identifying trends and anomalies across applications. By offering end-to-end visibility into transactions and resource utilizations, it supports significant improvements in operational efficiency.

What are the key features?

End-to-End Monitoring: Comprehensive monitoring across all components of the application landscape.
Centralized Dashboard: Aggregated data view for quick insights and decision-making.
Real-Time Analytics: Immediate data processing to detect and respond to issues quickly.
Anomaly Detection: Advanced algorithms identify deviations for proactive troubleshooting.
Resource Management: Optimize application resources through detailed usage analysis.

What benefits and ROI should be considered?

Improved Performance: By leveraging analytics, boost application efficiency and uptime.
Cost Efficiency: Reduced downtimes translate to lower operational costs.
Enhanced Decision Making: Access to reliable data leads to informed strategic decisions.
Increased Productivity: Swift issue resolution improves overall productivity.

In industries like finance and healthcare, Cross-Enterprise Application Performance Management integrates seamlessly to handle complex transactional systems. Its ability to provide real-time visibility and comprehensive analytics means that these sectors can ensure compliance and maintain high service standards.

Broadcom

Grafana offers a customizable, user-friendly platform for robust data visualization and integration, enhancing real-time monitoring with extensive alerting and collaboration capabilities supported by an active open-source community.

Grafana stands out for its flexible dashboards and robust visualization options, integrating smoothly with tools like Prometheus. This open-source platform supports diverse environments, aiding in the visualization of IT infrastructure and business analytics. Its alerting system efficiently supports real-time monitoring. While it is praised for its community backing and cost-effectiveness, there is demand for better data aggregation, intuitive interfaces, and enhanced documentation compared to competitors such as Splunk. Simplification of configuration and the interface is sought, alongside improvements in machine learning and reporting features.

What are Grafana's most important features?

Customizable Dashboards: User-friendly, richly customizable dashboards for precise data presentation.
Visualization Capabilities: Strong support for visualizing complex datasets from multiple sources.
Integration Options: Extensive compatibility with data sources and tools like Prometheus.
Alerting System: Efficient real-time monitoring and issue identification.
Open-Source Nature: Supported by a vibrant community, offering a cost-effective solution.

What benefits or ROI should users seek in Grafana reviews?

Adaptability: Supports diverse environments and use cases.
Cost-Effectiveness: Offers valuable features at a competitive price.
Community Support: Backed by an active and vibrant open-source community.
Collaborative Platform: Seamless integration with various data tools refining monitoring and analytics efforts.

Grafana is implemented widely across industries for monitoring IT infrastructure and visualizing business analytics. Companies utilize it to analyze server performance or monitor Kubernetes environments and payment transactions. The platform integrates with AWS services and other data sources to ensure observability and system health tracking, focusing on performance metrics through customized dashboards and alerts. Organizations employ Grafana to bolster observability and optimize infrastructure through robust data insights.

Grafana Labs

Sample Customers

NIIT Technologies, Cetip Safeguards

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.

Cross-Enterprise Application Performance Management vs. Grafana