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Cross-Enterprise Application Performance Management vs Grafana comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
86th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Grafana
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.0% compared to the previous year. The mindshare of Grafana is 2.6%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Grafana2.6%
Cross-Enterprise Application Performance Management0.4%
Other97.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed  Shahpoup - PeerSpot reviewer
Senior Deputy Manager, ITSM Architect at ICT Misr
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.
Vitthal Gole - PeerSpot reviewer
Devops Engineer at AIQOD
Proactive monitoring has transformed how our teams detect issues and resolve incidents faster
For improving Grafana, the alert configuration could be more intuitive for new users. Dashboard management becomes complex in large environments. So if we have multiple environments and we have to manage our dashboards for them, sometimes it becomes complicated to manage all the dashboards. The learning curve is steep for beginners. More built-in reporting and analytics features would be helpful. Documentation for advanced features could be more detailed. Role-based access management could be simpler to configure. Performance could be optimized for very large dashboards with high cardinality data sources. Grafana could improve its alert configuration workflow and make advanced dashboard management easier for new users. More built-in reporting features would also be beneficial. A simpler onboarding experience for first-time users and more built-in dashboard templates for common monitoring scenarios would be helpful. Grafana is a powerful monitoring platform, but it could improve dashboard organization in large environments, simplify alert management, provide more built-in reporting capabilities, enhance plugin compatibility during upgrades, and offer better AI-driven insights for fast root cause analysis. For example, if we are hitting a CPU metric of ninety to ninety-five percent or a system load of seventy to eighty percent, we have to act on that. But if Grafana suggests something on that metric, such as an AI suggestion, it would be more helpful. We could get an idea of how to solve that issue. For the Grafana dashboards, they could provide more built-in compliance and audit reporting, enhance AI recommendations with clearer explanations of why an issue was flagged, enhance accessibility and keyboard navigation, add more native integrations with emerging cloud and DevOps tools, and improve scalability for very large enterprise deployments. Grafana is a mature platform, but it could benefit from better dashboard version control, simpler environment migration, enhanced AI explanations, more built-in reporting, and improved performance for large-scale deployments with complex dashboards.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The documentation and the technical support are both quite good."
"All solutions from Broadcom are very easy to install."
"Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards."
"It is easy to change and move virtual servers."
"It provides a graphical representation and it's clear to see what's happening."
"The most important feature of Grafana is its alarm formatting capability."
"Grafana is great when it comes to capacity planning and the solution has a great GUI."
"We can write queries in different languages, which is beneficial for visualization."
"The product's initial setup phase was very easy."
"It has good stability."
 

Cons

"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"They lack support and presence in Egypt."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"The features are complicated and not intuitive."
"I would give it a ten if it were much simpler for users who just want to get a simple objective in Grafana and are not experienced with technical configuration."
"Its interface could be more accessible."
"The main drawback is the necessity for endpoint monitoring."
"Trigger limits are difficult to see in a graph."
"There are some areas of network drives that are not showing as expected based on server usage."
"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
 

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
"My company uses the open-source version of Grafana, so it's free."
"Since Grafana is an open-source solution, it is free of cost."
"You need to purchase the solution's license for its commercial use."
"I am using an open-source version"
"The solution is expensive."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"I use the open source model so it is free."
"​Grafana is free and open source.​"
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for Grafana?
We are using the community edition. We have used the community edition, the open-source edition. So, there were no licensing costs. The setup was straightforward, and the main investment was the ti...
What needs improvement with Grafana?
For improving Grafana, the alert configuration could be more intuitive for new users. Dashboard management becomes complex in large environments. So if we have multiple environments and we have to ...
What is your primary use case for Grafana?
The main use case for Grafana is that we are using Prometheus to collect the metrics, and primarily use Grafana for infrastructure and application monitoring. It helps me visualize system metrics t...
 

Also Known As

CA Cross-Enterprise Application Performance Management
No data available
 

Overview

 

Sample Customers

NIIT Technologies, Cetip Safeguards
Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Find out what your peers are saying about Cross-Enterprise Application Performance Management vs. Grafana and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.