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ControlUp Real-time vs Ixia Hawkeye comparison

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16,745 views|10,429 comparisons
ControlUp Real-time Logo
2,011 views|1,551 comparisons
Ixia Hawkeye Logo
1,362 views|1,021 comparisons
Featured Review
Find out what your peers are saying about ControlUp Real-time vs. Ixia Hawkeye and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.""In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."

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"The script-based actions have allowed us to extend the core reporting capabilities.""Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI.""Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

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"Our customer was happiest with the price of this product.""The most valuable feature is the deployment because it's very easy to deploy real flow through the network."

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Cons
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."

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"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

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"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers.""The customization of tests and even the results can be improved."

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Pricing and Cost Advice
  • "If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
  • "Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
  • "The pricing works out well for us, given our environment and where we are."
  • "Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
  • "Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
  • "It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
  • "I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
  • More Centreon Pricing and Cost Advice →

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    Top Answer: 
    Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that… more »
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    I think our license is yearly, and there's a limitation on the number of licenses that we agree to. It's somehow related… more »
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    Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing… more »
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    Comparisons
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    Overview
    The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
    ControlUp Real-Time enable you to get the end-user’s perspective through a panoramic view of your environment - all hosts, virtual and physical servers, desktops and users, including sessions and processes.

    Easily monitor and manage performance through ControlUp Real-time's actionable dashboard to resolve issues more quickly. And then analyze real business activity and the health of your VDI environment through automated reports and industry insights.

    Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.
    Offer
    Learn more about Centreon
    Learn more about ControlUp Real-time
    Learn more about Ixia Hawkeye
    Sample Customers
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    EMA
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider27%
    Wholesaler/Distributor6%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider18%
    Government10%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider23%
    Government8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise13%
    Large Enterprise44%
    No Data Available
    No Data Available
    Find out what your peers are saying about ControlUp Real-time vs. Ixia Hawkeye and other solutions. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    ControlUp Real-time is ranked 29th in IT Infrastructure Monitoring with 3 reviews while Ixia Hawkeye is ranked 22nd in IT Infrastructure Monitoring with 2 reviews. ControlUp Real-time is rated 9.4, while Ixia Hawkeye is rated 10.0. The top reviewer of ControlUp Real-time writes "Makes us leaner through automation and optimization of processes ". On the other hand, the top reviewer of Ixia Hawkeye writes "Priced-well, easy to scale, stable, and straightforward to set up". ControlUp Real-time is most compared with eG Enterprise, SolarWinds NPM, vRealize Network Insight, Splunk Insights for Infrastructure and Goliath Performance Monitor, whereas Ixia Hawkeye is most compared with ThousandEyes, Gigamon, Auvik, SolarWinds NPM and NETSCOUT nGeniusONE. See our ControlUp Real-time vs. Ixia Hawkeye report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.