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Continuum Command vs TeamViewer Remote Management comparison

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Featured Review
Buyer's Guide
Continuum Command vs. TeamViewer Remote Management
May 2022
Find out what your peers are saying about Continuum Command vs. TeamViewer Remote Management and other solutions. Updated: May 2022.
608,010 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software.""The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful.""The most valuable feature is the patching solution."

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"One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly.""The most valuable feature is the ease of use. Using this solution enables us to get support easily.""The most valuable feature is the remote management capabilities.""I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable.""The stability seems to be pretty good so far.""It's considered a trusted application.""We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client.""TeamViewer Remote Management is very easy and very good for remote work."

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Cons
"The solution could improve by offering better overall management and dashboards.""They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool.""I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

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"Integration with other tools would be great.""The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions.""I'm not sure if the security is ideal. They could work to improve it.""Maybe TeamViewer could be improved with more scalability.""Sometimes you need more services and need to buy more, depending on if you need it short term or long term.""The connectivity could improve.""The security could be improved.""The security of the solution could be more secure."

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Pricing and Cost Advice
  • "The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
  • "It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
  • "Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
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  • "Its price is a little high as compared to other solutions."
  • "Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
  • "We are now using the free version, but probably next year we are going to follow up with the paid version."
  • "We pay for a yearly license."
  • "Addition services could be lower priced."
  • More TeamViewer Remote Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk… more »
    Top Answer:Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive… more »
    Top Answer:The solution could improve by offering better overall management and dashboards. In a future release, it would be a benefit to have multi-vendor support to be able to manage every single one of my… more »
    Top Answer:It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular.
    Top Answer:There may be a license you need to pay, however, if someone is asking to connect to your machine, as a person getting service, you do not need to purchase a license in order to have TeamViewer on your… more »
    Top Answer:While I have not personally experienced this problem, a friend of mine did have an attack issue with TeamViewer connectivity. The connectivity could improve.
    Ranking
    Views
    1,574
    Comparisons
    945
    Reviews
    2
    Average Words per Review
    1,066
    Rating
    9.0
    Views
    801
    Comparisons
    333
    Reviews
    10
    Average Words per Review
    447
    Rating
    8.6
    Comparisons
    Also Known As
    Continuum RMM
    Learn More
    Overview

    Continuum RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

    Enhance your TeamViewer experience and take your IT management to the next level. TeamViewer Remote Management provides you with an integrated RMM solutions that will allow you to gain a high degree of visibility into your IT infrastructure. Monitor business critical aspects of your IT, centralize important device information without relying on end-user input, detect and patch software vulnerabilities, and protect your devices against external threats and human error – Completely integrated in to your TeamViewer environment.

    Offer
    Learn more about Continuum Command
    Learn more about TeamViewer Remote Management
    Sample Customers
    Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
    Carey Paul Honda
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider15%
    Retailer7%
    Construction Company5%
    VISITORS READING REVIEWS
    Comms Service Provider58%
    Computer Software Company10%
    Insurance Company6%
    Educational Organization4%
    Company Size
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise19%
    Large Enterprise36%
    REVIEWERS
    Small Business60%
    Midsize Enterprise30%
    Large Enterprise10%
    VISITORS READING REVIEWS
    Small Business65%
    Midsize Enterprise13%
    Large Enterprise21%
    Buyer's Guide
    Continuum Command vs. TeamViewer Remote Management
    May 2022
    Find out what your peers are saying about Continuum Command vs. TeamViewer Remote Management and other solutions. Updated: May 2022.
    608,010 professionals have used our research since 2012.

    Continuum Command is ranked 9th in Remote Monitoring and Management Software with 3 reviews while TeamViewer Remote Management is ranked 5th in Remote Monitoring and Management Software with 10 reviews. Continuum Command is rated 9.0, while TeamViewer Remote Management is rated 8.6. The top reviewer of Continuum Command writes "Easy-to-use interface, simple integration, and good ROI". On the other hand, the top reviewer of TeamViewer Remote Management writes "Efficiently accesses other end-points". Continuum Command is most compared with ConnectWise Automate, Kaseya VSA, Datto Remote Monitoring and Management, Atera and N-able Remote Monitoring & Management, whereas TeamViewer Remote Management is most compared with Datto Remote Monitoring and Management, NinjaOne, Azure Bastion, N-able Remote Monitoring & Management and ManageEngine Desktop Central MSP. See our Continuum Command vs. TeamViewer Remote Management report.

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    We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.