Try our new research platform with insights from 80,000+ expert users

ConnectWise RMM vs N-able N-sight Remote Monitoring & Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
ConnectWise RMM enhances efficiency and IT management by automating tasks, reducing downtime, and enabling easy software deployment and remote access.
Sentiment score
8.0
N-able N-sight boosts ROI with remote access, easy management, quick issue resolution, and secure online backup, reducing costs.
It saves probably more than 50% of the time that would have been required, likely around 75%.
 

Customer Service

Sentiment score
8.3
ConnectWise RMM's support is praised for its 24/7 availability and expertise, though some experience remote communication issues.
Sentiment score
7.3
N-able N-sight's customer service is prompt and satisfactory, with users valuing swift resolutions and overall positive experiences.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
I am happy with the technical support from SolarWinds regarding the product.
 

Scalability Issues

Sentiment score
8.2
ConnectWise RMM offers scalable SaaS solutions, efficiently managing diverse environments and thousands of endpoints for flexible client requirements.
Sentiment score
7.7
N-able N-sight is a scalable SaaS for managing devices, suitable for medium to large enterprises, offering flexible deployment.
It's affordable, and I have no problem with the cost; the top tiers are affordable for managing about 500 to 1,000 devices.
 

Stability Issues

Sentiment score
9.1
ConnectWise RMM is highly praised for stability, with reliable agents and minimal maintenance, often rated ten out of ten.
Sentiment score
7.6
Users praise N-able N-sight RMM for stability, simplicity, and reliability, with minor issues rarely impacting efficiency.
 

Room For Improvement

ConnectWise RMM needs better automation, customizable dashboards, and improved query flexibility, with reasonable pricing but room for enhancement.
N-able N-sight RMM users seek cost efficiency, SMS notifications, improved UI, refined features, better support, and AI integration.
The pricing for ConnectWise RMM is reasonable.
AI could be applicable in the product to check server issues, find solutions, log tickets, fix problems, and close tickets automatically, which would be great.
 

Setup Cost

ConnectWise RMM provides flexible pricing, with costs starting at $2.50 per endpoint, including valuable NOC and help desk services.
N-able N-sight offers variable pricing per device and features, sometimes considered costly but justified by cloud capabilities.
 

Valuable Features

ConnectWise RMM enhances efficiency with robust patch management, remote access, automation, and intuitive integration for comprehensive network visibility.
N-able N-sight RMM provides monitoring, automation, and security, with a centralized dashboard and multi-tenant support for MSPs.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
 

Categories and Ranking

ConnectWise RMM
Ranking in Remote Monitoring and Management (RMM)
8th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
N-able N-sight Remote Monit...
Ranking in Remote Monitoring and Management (RMM)
9th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise RMM is 7.4%, up from 4.4% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 4.5%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

JonMcWilliams - PeerSpot reviewer
An agent-based solution that monitors and manages various networks but lacks support
Once you've established the client in the RMM tool, you create the site. Setting up the site can be a bit onerous because of the recent changes, which we need to learn. However, once it's set up, deploying the agent is extremely simple and straightforward. It's as easy as using a URL that people can visit, which will automatically determine the environment and download the necessary components. The initial setup can be somewhat challenging. If it's a new site, it'll probably take me about an hour to set it up. It's a matter of getting familiar with the process. As far as deploying the agents to the individual endpoints is concerned, that's literally minutes. Customers can do that themselves. A few of us can do set up the initial site. Anyone can handle the agents deployment. In our case, it's quite doable even by sending the URL to the customer.
Daniel Gombe - PeerSpot reviewer
Remote management and incident handling have improved with customizable alerts and efficient patch management
The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.
report
Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Performing Arts
11%
Comms Service Provider
9%
Educational Organization
9%
Computer Software Company
17%
Comms Service Provider
15%
Performing Arts
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?
The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...
What is your primary use case for N-able Remote Monitoring & Management?
We use the solution to monitor, automate, and protect the clients and environments.
What do you like most about N-able Remote Monitoring & Management?
The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.
 

Also Known As

Continuum Command, Continuum RMM
N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
NetSys Network Systems
Find out what your peers are saying about ConnectWise RMM vs. N-able N-sight Remote Monitoring & Management and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.