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Continuum Command vs N-able Remote Monitoring & Management comparison

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Buyer's Guide
Continuum Command vs. N-able Remote Monitoring & Management
July 2022
Find out what your peers are saying about Continuum Command vs. N-able Remote Monitoring & Management and other solutions. Updated: July 2022.
620,319 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software.""The most valuable feature is the patching solution.""The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

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"The reporting for this solution has been most valuable.""We like that this solution is in real-time, it gives us real-time monitoring.""The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good.""Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues.""The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed.""I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful.""The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions.""I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."

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Cons
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool.""The solution could improve by offering better overall management and dashboards.""I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

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"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved.""We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand.""The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports.""The patch management of the solution could improve.""There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.""It would be great if the pricing model could be improved and the solution was more affordable.""The solutions could improve by adding more features.""I would like to see notifications sent with SMS."

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Pricing and Cost Advice
  • "The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
  • "It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
  • "Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
  • More Continuum Command Pricing and Cost Advice →

  • "It's expensive and out of our budget."
  • "We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
  • "There is a license required for this solution."
  • "I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
  • "Out clients pay monthly for the license of N-able Remote Monitoring & Management."
  • More N-able Remote Monitoring & Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any… more »
    Top Answer:It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a… more »
    Top Answer:They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum… more »
    Top Answer:Out clients pay monthly for the license of N-able Remote Monitoring & Management.
    Top Answer:We use this solution for endpoint security, as well as basic ICT management including desktop and service support.
    Top Answer:The reporting for this solution has been most valuable.
    Ranking
    Views
    1,640
    Comparisons
    946
    Reviews
    2
    Average Words per Review
    1,381
    Rating
    9.0
    Views
    2,820
    Comparisons
    2,175
    Reviews
    6
    Average Words per Review
    612
    Rating
    8.3
    Comparisons
    Also Known As
    Continuum RMM
    SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
    Learn More
    Overview

    Continuum RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

    With out-of-the-box remote monitoring, management, patching, and automation, it’s easier than ever to support, manage, and protect your customers with N‑able RMM.

    • Onboard in record time.
    • Multiply your team’s impact and profitability.
    • Identify and remediate issues automatically before they do harm.
    • Add the features you need, when you need them.
    • Expand your service offering and grow your customer base at your own pace.
    • Get access to exclusive resources, such as the MSP Institute, Automation Cookbook, boot camps, and office hours.
    Offer
    Learn more about Continuum Command
    Learn more about N-able Remote Monitoring & Management
    Sample Customers
    Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
    NetSys Network Systems
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider16%
    Retailer7%
    Construction Company5%
    VISITORS READING REVIEWS
    Comms Service Provider34%
    Computer Software Company18%
    Government6%
    Financial Services Firm4%
    Company Size
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise19%
    Large Enterprise37%
    REVIEWERS
    Small Business89%
    Midsize Enterprise11%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise17%
    Large Enterprise46%
    Buyer's Guide
    Continuum Command vs. N-able Remote Monitoring & Management
    July 2022
    Find out what your peers are saying about Continuum Command vs. N-able Remote Monitoring & Management and other solutions. Updated: July 2022.
    620,319 professionals have used our research since 2012.

    Continuum Command is ranked 9th in Remote Monitoring and Management Software with 3 reviews while N-able Remote Monitoring & Management is ranked 4th in Remote Monitoring and Management Software with 8 reviews. Continuum Command is rated 9.0, while N-able Remote Monitoring & Management is rated 8.4. The top reviewer of Continuum Command writes "Easy-to-use interface, simple integration, and good ROI". On the other hand, the top reviewer of N-able Remote Monitoring & Management writes "Has been helpful during the pandemic because you can dial in from any location". Continuum Command is most compared with ConnectWise Automate, Kaseya VSA, Datto Remote Monitoring and Management, Atera and N-able N-central, whereas N-able Remote Monitoring & Management is most compared with SolarWinds NPM, ConnectWise Automate, NinjaOne, PRTG Network Monitor and Nagios XI. See our Continuum Command vs. N-able Remote Monitoring & Management report.

    See our list of best Remote Monitoring and Management Software vendors.

    We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.