LogMeIn Rescue vs ScreenConnect comparison

GoTo and ConnectWise are both solutions in the Remote Access category. GoTo is ranked #23, while ConnectWise is ranked #14 with an average rating of 9.0. GoTo holds a 2.0% mindshare in VUS, compared to ConnectWise’s 2.8% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

ScreenConnect and LogMeIn Rescue compete in the remote support software space. LogMeIn Rescue generally has an upper hand due to its extensive features, despite the cost difference with ScreenConnect.

Features: ScreenConnect offers straightforward remote desktop features, effortless connection setups, and robust security measures. LogMeIn Rescue provides advanced diagnostic tools, seamless cross-platform compatibility, and enterprise-level integrations. The diagnostic capabilities of LogMeIn Rescue enhance its user experience.

Room for Improvement: ScreenConnect could enhance its user interface, improve mobile device support, and expand integration options. LogMeIn Rescue might work on reducing its cost, simplifying its feature set for non-technical users, and optimizing its system resource usage.

Ease of Deployment and Customer Service: ScreenConnect offers simple deployment and a responsive support team. LogMeIn Rescue equally ensures easy deployment but provides more comprehensive onboarding resources to customers, enhancing initial setup experiences.

Pricing and ROI: ScreenConnect is a budget-friendly option appealing to cost-conscious users. LogMeIn Rescue, although pricier, promises a higher ROI through its rich features and enhanced support capabilities, making it worthwhile for businesses demanding extensive remote solutions.

To learn more, read our detailed LogMeIn Rescue vs. ScreenConnect Report (Updated: December 2025).

Buyer's Guide

LogMeIn Rescue vs. ScreenConnect

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of LogMeIn Rescue is 2.0%, down from 2.0% compared to the previous year. The mindshare of ScreenConnect is 2.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.1%
ScreenConnect	2.8%
LogMeIn Rescue	2.0%
Other	86.1%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Autopilot is a great feature. Most users are looking for a zero-touch deployment."

"It's normally able to meet 100% expectations of our customers."

"The cloud base is perfect for me."

"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."

"It is a cloud solution, and you can easily scale as your needs grow."

"It is user-friendly, and the performance is also good. It is a convenient product"

"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."

"The ability to deploy patches and automate software deployments to end-user devices is very useful."

More Microsoft Intune pros

"They've thought of everything in terms of features. It's got all the little drill-down details and capabilities to apply patches and other stuff like that. I don't use everything they offer but you can go wherever you want to take this tool. It's been around for a really long time. We try as much as possible to train our staff to take care of their own systems and train our customer staff to take care of their own systems. There's a little laser pointer feature that you can pull up on the screen and say, "No, over here, click on this." That's very educational. It's a simple thing but when you're trying to get people to take responsibility and learn to take care of their own infrastructure, being able to just point at something while you're viewing their screen, as well as, take over their screen, is very valuable."

"No issues with scalability. It is a fairly simple model. If I wanted to add five more, I would just buy five more people and licenses, apply the program to their computers, and give them their login."

"Being able to reboot computers into safe mode, when needed. That has come in handy in regards to IT troubleshooting."

"I can remote reboot and know I can reconnect automatically without having to have the end user log back in again."

"The most valuable feature is the ability for people to use LogMeIn's app that we install with our software, to bring us online with one click, so we can view their computer screens. It's easy and a lot of folks like it."

"The multiple connect methods really help with users who are not tech savvy or knowledgeable about their own computers."

"The ability see iOS devices helps us out a lot because the majority of our users are iOS device users."

"Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent."

More LogMeIn Rescue pros

"Unattended access is the most important feature."

"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."

"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."

"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."

"It is super easy to use and relatively inexpensive."

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."

"The product is really easy to deploy."

More ScreenConnect pros

Cons

"The installation could be improved to be simplified."

"There could be more competent processes and improvements in the policy space."

"In future releases, I would like to see better integration with Apple products."

"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."

"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."

"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."

"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."

"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."

More Microsoft Intune cons

"The one big problem that I have with LogMeIn Rescue is, I use a Mac. All my technicians use PCs. I use a Mac, and the Mac agent crashes at least once a day. I have to stop it and start it again. To date, I don’t have a problem with people using PC. I think the Mac app that they have needs to be improved."

"The app itself requires so many different updates and it requires us to rebuild it every time, and that's been a bit of a problem, over the last five years, in keeping it up to date for our clients."

"The interface is not user-friendly. It looks a little outdated. I think the options are there. I think just the layout needs improvement."

"I would like to see a mobile client that would work on an iPad, so I do not always have to be on a PC or a full-blown Mac operating system."

"You should be able to remote on an iPhone like you remote on an Android. It is not the same experience. Unless you are very savvy on iOS, you are pretty much lost."

"We are currently supporting Linux, but there are certain limitations. We are currently working on improving Linux support and addressing certain limitations in the roadmap."

"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."

"I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it."

More LogMeIn Rescue cons

"I really didn't care for the onboarding process and it is something that should be improved."

"The recent redesign has made it slower and basically worthless."

"They could provide a toolbox for the plan I'm on."

"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."

"The solution should add the ability to video chat with the user on the other end."

"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."

"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."

"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."

More ScreenConnect cons

Pricing and Cost Advice

"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."

"The price for Intune is fair."

"Intune is included with our F3 and E5 licenses."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"Our enterprise agreement includes Microsoft Intune at no additional cost."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."

More Microsoft Intune pricing and cost advice

"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."

"The pricing is worth the value."

"The rescue model is licensed by user."

"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."

"The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."

"Look at the different plans they have. Do not pay for a plan you do not need."

"The pricing is a little on the higher side, though."

"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."

More LogMeIn Rescue pricing and cost advice

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"Make sure you have enough licensing for all the techs that you have."

"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."

"I download the product for free with ConnectWise RMM's license."

"Good price and works well."

"We pay an annual licensing fee."

More ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Manufacturing Company

12%

Computer Software Company

Marketing Services Firm

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	121
Midsize Enterprise	47
Large Enterprise	154

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

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Earn 20 points

What do you like most about ConnectWise Control?

The product is really easy to deploy.

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What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

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What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities...

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Compared 14% of the time

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Compared 13% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 12% of the time

LogMeIn Central vs LogMeIn Rescue

Compared 8% of the time

VNC Connect vs LogMeIn Rescue

Compared 7% of the time

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Compared 10% of the time

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Compared 7% of the time

BeyondTrust Remote Support vs ScreenConnect

Compared 6% of the time

GoTo Resolve vs ScreenConnect

Compared 5% of the time

Office 365 vs ScreenConnect

Compared 4% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

January 2026

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Rescue

January 2026

Download LogMeIn Rescue product report

Buyer's Guide

ScreenConnect

January 2026

Download ScreenConnect product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

ConnectWise Control

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

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GoTo

ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control.

ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label software to reflect their brand. The Support Premium edition includes ScreenConnect View, a live streaming feature assisting with real-time hardware troubleshooting through mobile cameras. It integrates smoothly with existing systems, offering unattended access, automatic reconnection, and session recording. However, there's room for improvement in user configuration options, file transfer capabilities, and security recognition. Overall, it supports a wide range of devices and browsers, ensuring session continuity even through reboots, making the setup process straightforward.

What are the key features of ScreenConnect?

Remote Access: Facilitates easy access across devices and browsers with strong performance.
Security: Includes AES-256 encryption and two-factor authentication for secure interactions.
Customization: Allows extensive branding options to align with company identity.
ScreenConnect View: Enables live streaming for real-time troubleshooting via users' device cameras.
Session Management: Offers unattended access and session recording for quality control.
Configurability: Provides granular permissions to tailor access according to team requirements.

What benefits and ROI can users expect from ScreenConnect reviews?

Ease of Use: Users find it intuitive for support and troubleshooting.
Cost-Effective: Competitive pricing enhances ROI.
Integration: Easy incorporation with existing security protocols and management tools.
Remote Management: Provides effective remote access reducing on-site support needs.
Efficiency: Increases productivity with robust performance and seamless functionality.

Businesses apply ScreenConnect for remote support, assisting with IT tasks and troubleshooting, often using unattended access functionalities. It's popular among teams of various sizes, aiding companies in managed services and client interactions. The tool's effectiveness makes it suitable for on-site-like remote assistance, though improvements in dual monitor management and domain integration are desired. User feedback highlights the necessity for enhanced onboarding, more intuitive configuration, and advanced reporting features, making it a versatile choice for remote support across industries.

ConnectWise

Sample Customers

Mitchells and Buzzers, Callaway

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Jon Rosen Systems

Buyer's Guide

LogMeIn Rescue vs. ScreenConnect

December 2025

Free Report: LogMeIn Rescue vs. ScreenConnect

Find out what your peers are saying about LogMeIn Rescue vs. ScreenConnect and other solutions. Updated: December 2025.

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