ConnectWise Automate vs Kaseya VSA vs N-able N-central comparison

ConnectWise and Kaseya are both solutions in the Remote Monitoring and Management (RMM) category. ConnectWise is ranked #10, while Kaseya is ranked #2 with an average rating of 8.0. ConnectWise holds a 6.1% mindshare in RMM, compared to Kaseya’s 13.5% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 85% of Kaseya users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

2,503 Views
1,752 Comparison Views

85% willing to recommend

Kaseya VSA

Read 33 Kaseya VSA reviews

5,140 Views
3,701 Comparison Views

85% willing to recommend

N-able N-central

Read 10 N-able N-central reviews

2,467 Views
2,072 Comparison Views

100% willing to recommend

ConnectWise Automate

Kaseya VSA

N-able N-central

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Executive Summary

We performed a comparison between ConnectWise Automate, Kaseya VSA, and N-able N-central based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of June 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise Automate is 6.1%, up from 6.0% compared to the previous year. The mindshare of Kaseya VSA is 13.5%, up from 12.0% compared to the previous year. The mindshare of N-able N-central is 6.0%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
Kaseya VSA	13.5%
N-able N-central	6.0%
ConnectWise Automate	6.1%
Other	74.4%

Remote Monitoring and Management (RMM)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Farhood Nishat

Senior Manager at dinCloud, Inc.

Lightweight tool aids in remote management but needs better support

Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed services The best features of Kaseya VSA are that it's lightweight over the machine and does not create…

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Dimitri V G

Team Manager Fiber & Backhaul Solutions Center & South at Telenet BVBA

Maximizing operational efficiency with comprehensive monitoring and automation capabilities

There are areas in N-able N-central that could be improved. We always started it from the basic purpose of monitoring hardware, where vendors such as HP and Dell try to sell their own services which monitor and provide a dashboard, which is their logic. They want to make their own recurring revenue on that. We notice that SNMP has had a good run and still sometimes is used, but it's becoming an issue to maintain the same capabilities because HP makes it unreliable or even removes certain features that we used to be able to validate redundant array of independent disks. Our service that has been running for 15-20 years suddenly is not working anymore because HP decided in generation 10 plus and above, or generation 10 hardware in servers, storage controllers particularly, they just didn't put the SNMP OIDs anymore. We are now following that market change or business change in hardware monitoring and the future is Redfish, REST API, IPMI type of monitoring with the REST API and Redfish being most common. We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product. That issue could be better if they would be more prepared for that change and give us customers more tools, preconfigured, pre-available custom services for Redfish, REST API, where we just have to put a few items username, password and address and some dots and commas, but that we don't have to reinvent the wheel, which we are doing at the moment. We are using HP iLO commandlets and REST APIs for Aruba. Dell is making it very hard to monitor their hardware. If it has an iDRAC, I can manage it and monitor it, but if it's something that's less common or due to the portfolio, they have done a good job at not exposing information about health. We would just want to have a red or a green dot that indicates if this device is healthy or not healthy. Since nobody's investing in SNMP because it's a liability in security, they should invest in making a REST API and preferably also do the work on making it easy to pull or push information. That's something that the industry in general and Enable in particular could do a significant job to help us monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ConnectWise Automate's interface is pretty easy to use; it's pretty intuitive to get around and navigate it, and it does what I need, which is usually connecting to the client and customers systems so I can just help them from home or from work."

"The most value we get from this solution is that everything is on a patch cycle, so all my team has to do is go through patches, whereas previously, they were doing all the patches manually."

"Remote monitoring allows the organization to react more quickly to emergencies, particularly offline devices/locations."

"Remote access and detailed monitoring help us support our equipment."

"A good automated scripts feature."

"The reporting on the product is great."

"Technical support has been good. Everyone we have been in contact with has responded to our queries in a reasonable amount of time."

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

More ConnectWise Automate pros

"The patching is very efficient and we can rely on the alerts that we receive."

"The solution was scalable."

"The unique thing I like most about Kaseya VSA is the quick indicators that tell us if a machine is idle, in use, powered off, etc. This allows us to handle client tasks when their machine is idle."

"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."

"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."

"This solution is our RMM tool and we love the deployment features."

"Administration, maintenance, patching, monitoring, and helpdesk are the most valuable features."

"After deploying Kaseya VSA, we were able to reduce our IT by one full-time engineer."

More Kaseya VSA pros

"I like the remote connectivity, reporting suite, and patch management module."

"The transition to N-able N-central was very smooth; we were confident that our migration would not affect any operations, and it was easy to migrate our clients into the new solutions."

"N-able N-central is an easy tool to implement with customers."

"The most helpful features of N-able N-central include providing a single pane of glass for many insights in an environment regarding their patching, their assets, their devices in general, and the active issues that they show."

"The solution's service is good."

"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."

"The most valuable features of N-central are its ease of deployment and ease of use."

"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."

More N-able N-central pros

Cons

"I know we get some false positives at times, where things report offline and then when we connect to them with control they're connectable."

"I would say that it really needs to improve on it. They need better visibility and reporting and alerts and different things."

"Their support needs to be better."

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

"Because of the vast number of features, the software is difficult to navigate."

"Scheduling of automation could be improved and made more simple."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"I almost would rather have a different tool, but I'm not sure which one yet."

More ConnectWise Automate cons

"The deployment process could be better."

"The technical support of the solution is an area with shortcomings that needs improvement."

"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."

"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."

"Sometimes patching is unreliable."

"The majority of end users ask if there are any notifications or advice regarding when they purchased the hardware and software and when it will expire or need to be replaced, and there are none in Kaseya."

"Setting up VSA is difficult. I'm still not done configuring it."

"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."

More Kaseya VSA cons

"We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product."

"The integration with other applications could be better."

"The solution's overall integration should be improved."

"It was previously expensive and tedious to manage different licenses."

"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."

"At this moment, we encounter stability issues with N-able N-central from time to time."

"Involving AI in the platform could improve it further."

"There is room for improvement in the development of custom monitoring services."

More N-able N-central cons

Pricing and Cost Advice

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"I believe Automate is available for around $2."

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"The pricing is quite good and we are satisfied with it."

"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."

"Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn."

"The solution's pricing is reasonable."

"It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."

"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."

"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."

"Kaseya VSA can be described as a fairly priced product."

More Kaseya VSA pricing and cost advice

"The pricing and licensing are average, almost six out of ten."

"N-able N-central is not an expensive solution."

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Top Industries

By visitors reading reviews

Performing Arts

Outsourcing Company

Construction Company

Healthcare Company

Performing Arts

11%

Outsourcing Company

Real Estate/Law Firm

Educational Organization

Comms Service Provider

14%

Computer Software Company

Outsourcing Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

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What needs improvement with Kaseya VSA?

So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capa...

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What is your primary use case for Kaseya VSA?

I am currently working with remote monitoring and management solutions, primarily for patch management. I could descr...

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What advice do you have for others considering Kaseya VSA?

I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rat...

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What needs improvement with N-able N-central?

The MSP part of N-able N-central has evolved over the years. They have been trying to move from professional or netwo...

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What is your primary use case for N-able N-central?

We have been dealing with Enable EDR and N-able N-central, which is a management center. It's the NOC solution that w...

See all answers

What advice do you have for others considering N-able N-central?

There's a new node for N-able N-central which they have addressed. Our outstanding items include reviewing our pricin...

See all answers

Comparisons

N-able N-sight Remote Monitoring & Management vs ConnectWise Automate

Compared 10% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 6% of the time

ConnectWise RMM vs ConnectWise Automate

Compared 6% of the time

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ConnectWise RMM vs Kaseya VSA

Compared 7% of the time

NinjaOne vs Kaseya VSA

Compared 6% of the time

SuperOps.ai vs Kaseya VSA

Compared 5% of the time

Datto Remote Monitoring and Management vs Kaseya VSA

Compared 5% of the time

LogMeIn Central vs Kaseya VSA

Compared 4% of the time

More Kaseya VSA Competitors

NinjaOne vs N-able N-central

Compared 24% of the time

Atera vs N-able N-central

Compared 10% of the time

N-able N-sight Remote Monitoring & Management vs N-able N-central

Compared 8% of the time

ManageEngine Endpoint Central vs N-able N-central

Compared 6% of the time

ManageEngine Patch Manager Plus vs N-able N-central

Compared 2% of the time

More N-able N-central Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

June 2026

Download ConnectWise Automate product report

Buyer's Guide

Kaseya VSA

June 2026

Download Kaseya VSA product report

Buyer's Guide

N-able N-central

June 2026

Download N-able N-central product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

SolarWinds N-central, SolarWinds MSP N-central

Overview

ConnectWise Automate transforms IT management with automation, remote desktop integration, and an intuitive interface. Essential tools like patch management and remote access are crucial for efficient operations.

ConnectWise Automate offers powerful features for IT management, emphasizing automation to eliminate repetitive tasks and streamline operations. It integrates seamlessly with remote desktop solutions, making remote management straightforward. The platform supports robust patch management, ticketing, and remote access, enhancing productivity and resource allocation. While its scalability and deployment are top-tier, users find room for improvement in areas like reporting, visibility, and ease of navigation. Some users experience slow support response times, and complex scripting can be cumbersome. Despite these challenges, it remains a valuable asset for managed service providers.

What are the key features of ConnectWise Automate?

Automation: Reduces repetitive tasks, boosting efficiency.
Remote Desktop Integration: Smooth remote access for managing IT environments effortlessly.
Patch Management: Essential for maintaining system updates and security.
Ticketing System: Streamlines workflow for incident management.
Scalability: Supports business growth with scalable infrastructure.

What benefits and ROI can users expect from ConnectWise Automate?

Time Savings: Automation capabilities free up time for strategic tasks.
Increased Efficiency: Streamlined processes lead to better resource allocation.
Improved Support: Reliable technical support enhances stability.
Cost-Effective Operations: Efficient management reduces unnecessary expenses.

Organizations in networking, managed service providers, and client administration use ConnectWise Automate for patch management, desktop oversight, and incident resolution. It's crucial for inventory tracking, system management, and remote support, enhancing professional services and integrating with ticket systems for effective troubleshooting and workflow management. Its adaptability supports diverse customer environments and facilitates task automation, maintaining efficient operation across IT networks.

ConnectWise

Kaseya VSA offers comprehensive IT management, featuring remote and patch management alongside automation. Its efficient administration and security improvements make it a reliable choice for managed IT services.

Kaseya VSA is a robust platform used for remote management, patch and inventory management, monitoring, and automation, making it an ideal choice for managed service providers. Its integration with Kaseya BMS and flexible configuration enhance technical support tasks while robust security measures have been improved since past breaches. However, it requires improvements in security, patch management, mobile device management, and support for various platforms including Mac. Users face challenges with outdated interfaces and cumbersome reporting, needing better integration with technologies like Azure.

What are the most important features of Kaseya VSA?

Live Connect: Offers immediate remote access without user interruption, maintaining productivity.
Patch Management: Efficiently manages software updates and security patches.
Automation: Reduces manual efforts with automated IT tasks.
Integration with Kaseya BMS: Seamlessly connects with other systems for enhanced operations.
Remote Management: Provides tools for troubleshooting and system administration.

What benefits or ROI should you expect?

Time-Saving: Remote access and automation minimize downtime, boosting efficiency.
Cost-Effective: Centralized management lowers operating costs by reducing manual labor.
Enhanced Security: Improved security features help protect networks and data.
Customer Satisfaction: Efficient technical support improves user experience.
Flexibility: Customization options tailor the system to specific business needs.

In industries like healthcare, finance, and retail, Kaseya VSA is implemented to manage complex IT environments, support network security compliance, and automate routine tasks. Managed service providers leverage its capabilities for client network support, ensuring secure, efficient IT operations.

Kaseya

N-able N-central is an all-encompassing IT management platform geared towards efficient network oversight. It offers comprehensive tools for monitoring and automation, which are crucial for managed services providers managing complex network environments.

N-able N-central provides solutions tailored to IT management, offering remote connectivity, asset tracking, and integration with systems like CrowdStrike. Its single-pane interface supports extensive device monitoring, script execution, and automation for task scheduling. The platform emphasizes robust patch management and reliable support, making it suitable for client integration and compliance audits. However, improvements are needed in remote access, application integration, and mobile device support. Users suggest investing in Redfish and REST API monitoring due to unreliable SNMP and an increased focus on AI to enhance maintenance recommendations.

What are the key features of N-able N-central?

Intuitive Remote Connectivity: Facilitates seamless access and management from anywhere.
Asset Tracking: Offers robust tracking of hardware and software assets within a network.
Automation: Streamlines task scheduling and resolution processes.
Patch Management: Ensures systems are updated and secure efficiently.
Integration Support: Seamlessly works with systems like CrowdStrike for enhanced security.

What benefits should users look for in reviews?

Comprehensive Monitoring: Helps manage diverse network environments with ease.
Scalability: Supports expansion in IT management capabilities as businesses grow.
Security Enhancement: Strengthens organizational security through integrated patch management and antivirus capabilities.
Efficient IT Management: Simplifies tasks through automation, reducing manual effort and increasing productivity.

N-able N-central is embraced in industries requiring robust IT management solutions, particularly managed services providers. It's widely used for monitoring systems, remote access, and asset tracking. Industries leverage its automation and integration capabilities to maintain system stability and security, addressing threats without heavy IT infrastructure on clients' premises.

N-able

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck

Premier Technology Solutions

Buyer's Guide

Remote Monitoring and Management (RMM)

June 2026

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