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CMW Tracker vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
36th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (35th)
OpenText MBPM
Ranking in Business Process Management (BPM)
39th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 1.0%, up from 0.1% compared to the previous year. The mindshare of OpenText MBPM is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
CMW Tracker1.0%
OpenText MBPM0.9%
Other98.1%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
Jaideep MS - PeerSpot reviewer
Practice Director at a outsourcing company with 51-200 employees
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"I love this software because this software helps me to increase team productivity day-by-day.​"
"Overall, this is an excellent workflow management tool."
"This software added transparency to our workflows, helping to increase throughput of clients and their satisfaction."
"The clean interface, prioritization, and private task lists aren't present in other solutions."
"Customize workflow processes visually and interactively."
"It helps very well with project management, and the workflow process is very easy and fast."
"Comindware is great for workflow management; it's user-friendly and trustworthy, and you don't need technical skills to develop, maintain, and update workflows using the intuitive web-based visual workflow builder."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"OpenText MBPM is a stable solution."
 

Cons

"The UX/UI could be reviewed and revamped to meet new the criteria of digitalization and innovation."
"The initial setup can be quite slow and finicky."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"We are using the backdated version of this software. That is why we lack of some features."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"I am expecting new updates to improve the software."
"I would like them to offer a one-time payment plan that one can choose."
"This solution lacks API integration with some popular websites."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
 

Pricing and Cost Advice

"This solution has a very lost cost."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Price per user works for me when they do not count my clients, which fill forms."
"Great value for the money."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The price is so reasonable."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
"There is an annual license to use OpenText MBPM."
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Top Industries

By visitors reading reviews
Construction Company
31%
Comms Service Provider
10%
Performing Arts
8%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
No data available
 

Also Known As

Comindware Tracker
Metastorm BPM
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about CMW Tracker vs. OpenText MBPM and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.