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CMW Tracker vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
39th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (38th)
OpenText MBPM
Ranking in Business Process Management (BPM)
38th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 0.9%, up from 0.1% compared to the previous year. The mindshare of OpenText MBPM is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
OpenText MBPM0.9%
CMW Tracker0.9%
Other98.2%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
Jaideep MS - PeerSpot reviewer
Practice Director at a outsourcing company with 51-200 employees
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"I love this software because this software helps me to increase team productivity day-by-day.​"
"This solution can be useful for tracking the different stages of projects and the people working on them."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"Customize workflow processes visually and interactively."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"This solution lacks API integration with some popular websites."
"I am expecting new updates to improve the software."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"The initial setup seemed a bit complex, and there is no great documentation."
"The initial setup can be quite slow and finicky."
"I would like them to offer a one-time payment plan that one can choose."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
 

Pricing and Cost Advice

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Great value for the money."
"Price per user works for me when they do not count my clients, which fill forms."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"This solution has a very lost cost."
"The price is so reasonable."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
"There is an annual license to use OpenText MBPM."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
No data available
 

Also Known As

Comindware Tracker
Metastorm BPM
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about CMW Tracker vs. OpenText MBPM and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.