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AWS Elastic Disaster Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Elastic Disaster Recovery
Ranking in Backup and Recovery
30th
Ranking in Cloud Backup
19th
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
43rd
Ranking in Disaster Recovery (DR) Software
28th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
MSP Backup (4th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of AWS Elastic Disaster Recovery is 0.5%, up from 0.2% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Vijay Londhe - PeerSpot reviewer
Managed services with seamless integration and good reliability
Since I have to view everything on the console, the previous application solutions like IBM and Sanavi showed the RPO and RTO status directly. In AWS Disaster Recovery Service, these details are not available, making it difficult to check my replication status. I have to calculate whether my data is replicated to the Adarabad region or not. These features, if available in AWS, would be beneficial.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For regular backup and restore solutions, this product is fine."
"Since it is a managed service, I reduce my time to manage infrastructure and applications."
"​The initial setup is really straightforward."
"Technical support has been very good. They usually respond quickly to our requests.​"
"The initial setup is pretty straightforward, it's not complex."
"It's on the cheaper side and not too expensive for users."
"The most valuable aspect of CloudEndure Disaster Recovery is its instant block replication feature. This allows us to perform live block verification and eliminates the need to concern ourselves with recovery point objectives. This capability is particularly advantageous for critical workloads."
"What I like about ECR AWS is that it is a fully managed service, so I don't need to manage the underlying infrastructure or worry about scalability in AWS concerning building, maintenance, security, and high availability."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"General ease of use and performance of the Windows version is the most valuable feature."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Technical support is very good."
"The most valuable feature of MSP360 Backup is its reliability."
"The solution is simple to use and easy to configure."
"The initial setup is very easy. It's not overly complex."
 

Cons

"In its current state, ECL integrates with CloudWatch for basic logging and monitoring, yet improvements could include more detailed logs for specific actions, like when I perform actions such as push or pull."
"I have not seen any areas that need improvement at this time."
"The cost of AWS Elastic Disaster Recovery is seen as expensive."
"The failback could be improved. It should be more intuitive."
"Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening. If there is an issue, I would like to know what the problem is. Right now, we have to depend on the support of the vendor to check and let us know, because we don't have access to a lot of logging information."
"I set up a test, deleted the source, and went to fail it back, and it didn't work."
"The solution's network setup and a lot of the control tower setup could be improved."
"The product could be improved by incorporating more AI-driven automation for deployment and additional security features. These enhancements would make the solution even more user-friendly and secure."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
 

Pricing and Cost Advice

"They license us on a per machine basis. We have a set number of machines, which we have licensed.​"
"Where the price adds up, there are CloudEndure licenses, then there is the AWS environment, and finally, there is the AWS storage, so cumulatively, it adds up."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"We were happy with the pricing that they gave us."
"I rate the price of CloudEndure Disaster Recovery a six out of ten."
"It has saved us money from having to buy hardware for disaster recovery."
"The pricing is better now that they had come out with the Tier 2 which replicates a little less often. In comparison to what I would have been spending with any other type of solution, the pricing is fair."
"CloudEndure Disaster Recovery is charging clients $20 to do the DR backups. It is an expensive solution."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
12%
Healthcare Company
9%
Computer Software Company
18%
Financial Services Firm
8%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CloudEndure Disaster Recovery?
CloudEndure Disaster Recovery is a fairly stable solution.
What is your experience regarding pricing and costs for CloudEndure Disaster Recovery?
The setup is actually managed by our partner. I have taken a rate of per user. Licensing is completely managed by the partner. I am paying per user and per GB storage cost, while the infrastructure...
What needs improvement with CloudEndure Disaster Recovery?
In its current state, ECL integrates with CloudWatch for basic logging and monitoring, yet improvements could include more detailed logs for specific actions, like when I perform actions such as pu...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

CloudEndure Disaster Recovery
Cloudberry Backup
 

Overview

 

Sample Customers

Agio, Cloud Nation, Limelight Networks
StratX
Find out what your peers are saying about AWS Elastic Disaster Recovery vs. MSP360 Backup and other solutions. Updated: May 2025.
851,491 professionals have used our research since 2012.