We performed a comparison between CloudCheckr and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's one of the leading players for cloud optimization. It's hard to find anything better."
"It will automatically suggest areas for optimization."
"The initial setup is straightforward."
"The solution is mostly stable."
"The best feature I like about CloudCheckr CMx High Security is its simplicity. I love that it's not rocket science to use the solution. Even if you're not familiar with the cloud, you can easily figure out how to use CloudCheckr CMx High Security. You can use AWS, you can use Azure, and you can use GCP with the solution because the integration is quite simple. You can also use multi-cloud with it, and you could see the billing part. You'll have complete visibility into your cost which I love about the solution. I also love that data on any security issues and vulnerabilities are available on the go with CloudCheckr CMx High Security. You don't need to do anything different. Just run the scan and you'll have all these open findings in the tool, in terms of the priority level, so if it's critical, it will tell you, "It's critical," and you need to fix it right away."
"The recommendation section is pretty helpful."
"The solution is scalable for our purposes."
"The most valuable feature of CloudCheckr CMx High Security is granular reporting. Additionally, the user interface is easy to use."
"ServiceNow IT Operations Management is a stable product."
"The way this solution has helped us is that it improved our communication."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"Has service mapping, impact management, metric intelligence and health of analytics."
"The scalability of ServiceNow is good."
"The solution allows you to subscribe to the features you need and utilize CMDB, ITSM, and discovery on the same platform."
"The initial setup is very straightforward. A person just needs to join a team to access the network and that's all."
"The Discovery feature is the most valuable. I only use the Discovery and Service Mapping features. I am using the minor subscription called ITOM Visibility, which includes the Discovery and Service Mapping features. It is easy to understand and easy to use. It has a lot of documentation. You can find a lot of help online, which helps me in finding what I need in a rapid way. You can find videos on YouTube channels and a lot of stuff and information in the online community."
"Self-healing could be a bit smoother and a bit cleaner, easier to access and more functional. That would help."
"The performance of the tool really needs to be improved."
"The solution needs to work better with larger capacities of data."
"The reporting and analytic capabilities are very limited."
"Many features still need to be implemented in this tool."
"What needs to be improved in CloudCheckr CMx High Security is integration. All the clouds are going quite fast, for example, all the cloud providers: Microsoft, Google, etc. CloudCheckr CMx High Security is good with AWS, no doubt about it, but with Azure and Google Cloud, I find that the solution is slow in that direction. If the vendor planned for CloudCheckr CMx High Security to be automated just for AWS, then it does make sense. If not, if the vendor is also targeting good integration with Google and Microsoft, then CloudCheckr CMx High Security integration needs improvement, in particular, it has to be faster. At the moment, its integration with Azure is not as good as its integration with AWS. With GCP, integration is nowhere."
"CloudCheckr CMx High Security is complex. There are a lot of menus, and if you do not know what you are looking for you can get lost. However, the interface is self-explanatory. It's easy to understand where to go to get what you want."
"The solution must improve its user interface."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"The most complaints we have received from our clients are the solution's discovery aspect. I've heard a few concerns from the customers where we have to integrate with a third-party tool to make a full-fledged discovery along with ServiceNow. ServiceNow alone does not do the total capacity of the discovery. The discovery portion of ServiceNow IT Operations Management is not in-depth as what the customers are looking for. The information that it gathers from the assets is a little more limited than what other tools provide."
"Regarding ServiceNow, there is room for improvement in terms of customization, particularly in the area of self-customization."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
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CloudCheckr is ranked 24th in Cloud Management with 8 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 34 reviews. CloudCheckr is rated 7.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of CloudCheckr writes "Beneficial granular reporting, highly stable, and excellent support". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". CloudCheckr is most compared with Azure Cost Management, AWS Trusted Advisor, Apptio One, VMware Aria Cost powered by CloudHealth and Prisma Cloud by Palo Alto Networks, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our CloudCheckr vs. ServiceNow IT Operations Management report.
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