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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs GoToMyPC comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
278
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
4th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Application Virtualization (2nd), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
GoToMyPC
Ranking in Remote Access
29th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.2%, down from 6.3% compared to the previous year. The mindshare of GoToMyPC is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Grant Waddell - PeerSpot reviewer
User-friendly and easily accessible, but cost could be made cheaper
We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.
SK
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft's cloud comes with a lot of extra features that are free of charge."
"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."
"The solution’s most valuable feature is its ease of use."
"It is very easy to use. It has a very easy interface."
"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"It is absolutely a positive investment."
"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."
"The most beneficial feature is seamless remote access, particularly for applications rather than full endpoints. Security features include full data encryption and integrated SSL VPN through NetScaler for secure access."
"It is a good product. I don't have any complaints."
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
"For our company's customers, I feel that the product is stable."
"I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for improvement in scalability. Managing multiple OSs centrally doesn't reduce many problems, and the product remains almost on par with its competitors like VMware Vue."
"It virtualizes the application on your desktop."
"In terms of Citrix Workforce features, the most valuable for managing our remote workforce is security, especially AppProtect. Users cannot simply copy and paste data to their local devices. This prevents data breaches, as data can't be copied to OneDrive or Google Drive. Screenshots from local PCs are also blocked, though data can still be manually copied using a phone."
"Stable product with straightforward setup."
"The installation is almost instant."
"The technical support is good."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The solution is very quick to set up."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
 

Cons

"It's only good for a Microsoft environment."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"It would be helpful if there was proactive remediation."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"There are a lot of updates happening on Microsoft."
"Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices."
"The technical support could be improved."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."
"The dashboard should be more user-friendly as the tabs are not organized clearly."
"I think Citrix's support is good, but sometimes it is a little slow."
"The solution's cost has almost doubled this year, and it could be made cheaper."
"The video conferencing feature needs to be improved."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"The pricing has tripled in a small amount of time and there is not three times better service."
 

Pricing and Cost Advice

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"The pricing needs improvement."
"It's reasonable. They're not giving it away, but it's reasonable."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
"Citrix licensing is expensive."
"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
"We have more than a million seats under management so we get the best price."
"Citrix solutions cost a lot in comparison with competitors, like Azure Virtual Desktop or VMware Horizon. Those solutions cost around 50 to 60 percent less, per month per user, than Citrix."
"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
19%
Manufacturing Company
11%
Financial Services Firm
10%
Wholesaler/Distributor
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...
Ask a question
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. GoToMyPC and other solutions. Updated: June 2025.
861,170 professionals have used our research since 2012.