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Citrix Virtual Apps and Desktops vs GoToMyPC comparison

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Remote Access
July 2022
Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: July 2022.
620,600 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Citrix Virtual Apps is the most valuable feature. Many customers use this feature to publish only applications, and not the full desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. That's why they love this feature. It helps them save on resources.""We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today.""The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good.""For the most part, overall stability is what you would expect.""It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides.""The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure.""The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do.""The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."

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"The installation is almost instant.""I can do anything from a remote desktop as if I were sitting at my own PC.""The technical support is good."

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Cons
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues.""The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers.""Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up.""If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal.""I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities.""The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online.""It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution.""Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."

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"The pricing has tripled in a small amount of time and there is not three times better service."

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Pricing and Cost Advice
  • "Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
  • "The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
  • "The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
  • "Citrix is a mid-range cost solution compared to some others out there."
  • "In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
  • "If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
  • "It's my understanding that the solution license fee for each user is around $300 US. If we buy a personal laptop for each employee every five years, then the total cost is five times $300 US, or $1,500 USD. So we could buy 100 personal laptops instead of the Citrix solution."
  • "The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
  • More Citrix Virtual Apps and Desktops Pricing and Cost Advice →

  • "It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
  • More GoToMyPC Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with.
    Top Answer:The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually.
    Top Answer:They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to… more »
    Top Answer:I can do anything from a remote desktop as if I were sitting at my own PC.
    Top Answer:The pricing is a bit of an issue in that it has increased dramatically. My cost is $484 for two desktops — for two different computers.
    Top Answer:The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price… more »
    Ranking
    1st
    out of 34 in Remote Access
    Views
    19,195
    Comparisons
    13,512
    Reviews
    19
    Average Words per Review
    1,582
    Rating
    8.3
    11th
    out of 34 in Remote Access
    Views
    2,216
    Comparisons
    1,964
    Reviews
    1
    Average Words per Review
    520
    Rating
    10.0
    Comparisons
    Also Known As
    XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Citrix Virtual Apps and Desktops is a suite of virtualization solutions that provides users with secure access to any device while keeping IT control of virtual machines, applications, and security.

    Citrix Virtual Apps and Desktops enable admins to deliver secure virtual apps and desktops to any device without disrupting the user experience. Admins can control applications, security policies, and users via hybrid and on premises.

    The suite’s flexibility allows you to deploy applications in different resource locations. The platform integrates with Windows Azure, Amazon Web Services (AWS), and Google Cloud. It also integrates with on-premises hypervisors such as Microsoft Hyper-V, Nutanix AHV, VMWare vSphere, and Citrix Hypervisor.

    Citrix Virtual Apps and Desktops Key Features

    • Hybrid, multi-cloud capabilities: Citrix Virtual Apps and Desktops works in hybrid environments, delivering apps and desktops on premises to the cloud.

    • Comprehensive security: Security protocols and access controls are implemented across all devices connected to Citrix Virtual Apps and Desktops, regardless of location. It allows you to protect unmanaged endpoints and set granular controls.

    • Enhanced user experience: Delivers security and control while allowing end users to seamlessly access the resources and applications they need. With a communications optimization tool, the user experience remains constant even when the bandwidth is low.

    • Actionable analytics: Provides reporting and analytics and automated policy controls to assess the performance and security of the network. You can prevent security issues and enhance app performance with automated policy controls.

    Citrix Virtual Apps and Desktops Benefits

    Citrix Virtual Apps and Desktops offers several benefits for organizations that want to modernize their IT.

    • Reduces infrastructure costs: Citrix Virtual Apps and Desktops enables you to optimize your infrastructure without investing in a new architecture. According to Citrix, implementing Citrix Virtual Apps and Desktops can reduce your hardware capital expenditure by 56 percent a year.
    • Improves employee efficiency: Employees can securely access all applications, data, and resources they need to complete their tasks without risking security or having reliability problems. It provides users with immediate access to the tools and information they need to work.
    • Streamline software updates and rollups: Unlike on-premises deployments, Citrix Virtual Apps and Desktops doesn’t require updating software and OS on each machine.
    • Improves IT efficiency: DaaS reduces IT management costs because the platform is set in a central location and rolled out to network devices. It simplifies delivering relevant applications and desktops to new employees.
    • Enforces security: Citrix Virtual Apps and Desktops reduces the risks stemming from distributed workforces and endpoint devices. Providing control ensures that the data is secure and accessible to users across devices and environments and continuously updates security patches.

    Components managed by Citrix

    • Delivery controllers
    • Databases
    • Licensing
    • Monitor interface
    • Management interfaces
    • Cloud Connectors

    Components managed by the Customer

    • Citrix Gateway: a single secure point of access via the corporate firewall
    • Active Directory for authentication and authorization
    • Identity and access management
    • Virtual delivery agents
    • Hypervisors

    Capabilities

    • Delivers Windows and Linux apps
    • Multi-session Windows and Linux desktop
    • Single session Windows client on desktops
    • Single session Linux desktops
    • Non-domain joined
    • Remote PC access

      Reviews from Real Users

    • Jeff V., CEO at Lucid Tech Services, says, "Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."

      "We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today," comments Etienne D., a user at a financial services firm.

      Rod M., Technical Team Lead at an energy/utilities company, says, "In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required.

    GoToMyPC is a remote access platform that enables professionals to access, manage, and transfer files, data, and programs from remote desktops. AES encryption, dual passwords, and end-to-end authentication are included in the platform; these ensure safe access to hosts and clients using desktops, iPads, iPhones, and Android devices.

    GoToMyPC allows businesses to issue URL invites to guest users, allowing for one-time sessions for demonstrations, technical support, and presentations, among other things. Role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, and API access are all features that are included in the solution. In addition, professionals can use the document editing feature to cut, copy, and paste content between connected devices.

    GoToMyPC can help users access the device keyboard, auto-correction, and Bluetooth support.

    Managers can use reports to track sessions and acquire insight into the time, connection type, and duration of connections.

    GoToMyPC Features

    GoToMyPC has many valuable key features. Some of the most useful ones include:

    • Remote access: Work on your device from any location. Remote deployment and simple installation. Users can download GoToMyPC and use it to deploy, install, and configure their computer from any location.
    • Robust security: Stay safe with 256-bit AES encryption, multi-factor authentication, dual passwords, and host access credentials.
    • Stability: Real-Time Diagnostics provides continuous insight into your connectivity status while allowing you to connect in seconds and experience highly stable in-session performance.
    • Remote printing capability: Send documents to printers on your remote or local computer.
    • Simple privacy: To preserve your privacy, simply lock the remote keyboard and turn off the computer's screen.
    • Easy diagnostics when issues arise: You'll have complete visibility into device connectivity and performance with Real-Time Diagnostics, so you won't have to wait for answers. With in-dashboard fix suggestions, Real-Time Diagnostics empowers you to resolve common connectivity issues caused by your computer's hardware, Internet / Wi-Fi, or RAM.
    • File transferring: Transfer a file between machines with ease. No more sending files to oneself via email. Support for multi-monitors. View all monitors linked to your PC.
    • Shortcuts to desktop: Create shortcuts to your PC that skip the browser's normal login page.
    • Guest invitations: Invite someone to join you on your computer for a short time. This is ideal for demonstrations or technical support.
    • Sound: Listen to your music or voicemail on the computer you're using.
    • Usage reports: Keep track of your connections, including their origin, time, type, and duration.
    • Free support and upgrades: Free software upgrades, service upgrades, and technical support are available 24/7.
    • Bitdefender-powered GoTo Antivirus: Safeguard your PCs from cyber-threats such as malware, viruses, and sophisticated internet threats.

    GoToMyPC Benefits

    There are many benefits to implementing GoToMyPC. Some of the biggest advantages the solution offers include:

    • Boost productivity: Access everything you need to get your job done securely when away from the office, while giving exceptional service to your colleagues, customers, or teams.
    • Access all your work from home: Work on your files, applications, and programs, and network as if you were at your desk in real time.

    Offer
    Learn more about Citrix Virtual Apps and Desktops
    Learn more about GoToMyPC
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    The Lubitz Financial Group, Stitely & Kartsetter PLLC
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm13%
    Insurance Company11%
    Energy/Utilities Company11%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Financial Services Firm7%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider16%
    Government11%
    Construction Company5%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise21%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise16%
    Large Enterprise46%
    Buyer's Guide
    Remote Access
    July 2022
    Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: July 2022.
    620,600 professionals have used our research since 2012.

    Citrix Virtual Apps and Desktops is ranked 1st in Remote Access with 21 reviews while GoToMyPC is ranked 11th in Remote Access with 1 review. Citrix Virtual Apps and Desktops is rated 8.2, while GoToMyPC is rated 10.0. The top reviewer of Citrix Virtual Apps and Desktops writes "Allows the end user device flexibility when remotely accessing my organization's resources". On the other hand, the top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". Citrix Virtual Apps and Desktops is most compared with VMware Horizon View, Citrix Workspace, Microsoft Remote Desktop Services, TeamViewer and Microsoft App-V, whereas GoToMyPC is most compared with TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN and LogMeIn Rescue.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.