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Azure Virtual Desktop vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Virtual Desktop
Ranking in Virtual Desktop Infrastructure (VDI)
7th
Average Rating
8.4
Reviews Sentiment
5.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
127
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Desktop as a Service (DaaS) (1st)
 

Mindshare comparison

As of October 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Azure Virtual Desktop is 9.0%, up from 0.1% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 13.7%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Market Share Distribution
ProductMarket Share (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)13.7%
Azure Virtual Desktop9.0%
Other77.3%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Makarand-Shrikhande - PeerSpot reviewer
Enables flexible remote application access with auto-scaling and hybrid work support
The use cases include providing application access to users through Azure Virtual Desktop using MSIX App Attach or remote app, enabling remote users like BPO or contact center resources to connect and work on applications, and allowing vendors to access specific applications securely without a…
Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
High security has ensured safe access that's very lightweight
The security layer is very high because I cannot copy-paste outside of the VDI. Screenshots are not possible, as everything will appear black. Within the VDI, users are focused on their specific tasks. It is a lightweight application that incorporates multi-factor authentication. It allows contact centers to work from home, using the VDI for application access while ensuring the person accessing the machine is the one doing the work. The security layer is robust, preventing copy-pasting outside the VDI or screenshotting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've always found Azure Virtual Desktop to work for me without issues."
"The scalability is probably the most valuable feature since I can quickly add or remove machines or increase or decrease the size depending on resources to manage the cost better."
"I rate the overall solution nine out of ten."
"The biggest advantages are the price and flexibility."
"Absolutely, this solution is probably the leader in its field."
"The ability to spin up virtual machines quickly and speedily in Azure has been really valuable."
"The integration of Microsoft 365 and Microsoft Teams within Azure Virtual Desktop helps customers enhance collaboration because it works seamlessly."
"Scalability is very straightforward with Azure Virtual Desktop."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it."
"The most valuable feature of Citrix Workspace is its security."
"The most valuable feature is how secure the solution is."
"Citrix Virtual Apps and Desktops is a stable solution."
"Citrix Workspace's standout feature is its flexibility."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"Citrix Workspace can present desktop applications with ease, in an efficient and secure manner. The performance is good, it is a great piece of software."
 

Cons

"Access from Entra ID should be implemented to provide only tenant access to users connecting to the Azure Virtual Desktop environment, eliminating the need for on-premises requirements."
"The initial setup of Azure Virtual Desktop overall is complex. The complexities I've noticed are with application optimizations, and it can get complex by meeting customers' security requirements."
"The main issue is the response time, which needs improvement to be faster."
"The primary area for improvement is around the scalability of Azure, specifically on the desktop side."
"My overall rating of Azure Virtual Desktop is five out of ten. While the stability and cost-effectiveness are commendable, there is room for improvement in technical support."
"It takes too long to get a return call."
"The costs are a bit difficult to predict upfront."
"The delivery of applications is a tedious process."
"My only issue with Citrix is that they frequently rebrand their products. I'm using the app and everything is fine but after a couple of years, it's entirely different. There were an enormous number of Citrix tools readily available. My immediate concern was selecting the correct ones."
"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
"In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V."
"If there are connectivity issues, there are stability issues."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"It is not easy to set up."
"When there are technical issues, sometimes we can't get on the cloud."
 

Pricing and Cost Advice

Information not available
"I think it is a little high priced."
"It is a bit costly, but enterprise class features come with a cost."
"Citrix Virtual Apps and Desktops is an expensive solution."
"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."
"Citrix licensing is expensive."
"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."
"Citrix is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
45%
Outsourcing Company
13%
Manufacturing Company
7%
Comms Service Provider
6%
Computer Software Company
21%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise6
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise21
Large Enterprise68
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Virtual Desktop?
The usual amount customers pay for this tool varies. I have seen large deployments catering to 500 or 700 users. Enterprises do use it, and they pay quite a bit for this.
What needs improvement with Azure Virtual Desktop?
Areas of Azure Virtual Desktop that could be improved or enhanced include the cost part and the auto-scaling part. There is a new dynamic auto-scaling feature which is in preview as of now, and wit...
What is your primary use case for Azure Virtual Desktop?
The usual use cases for Azure Virtual Desktop are for developers trying to have a development environment, and there are a couple of kinds of environments. One is dedicated instances and one is the...
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
 

Also Known As

No data available
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Azure Virtual Desktop vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.