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Amazon Appstream vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon Appstream
Ranking in Desktop as a Service (DaaS)
3rd
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Citrix DaaS (formerly Citri...
Ranking in Desktop as a Service (DaaS)
1st
Average Rating
8.4
Number of Reviews
124
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Virtual Desktop Infrastructure (VDI) (3rd)
 

Mindshare comparison

As of October 2024, in the Desktop as a Service (DaaS) category, the mindshare of Amazon Appstream is 32.3%, up from 29.9% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 43.2%, up from 42.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Desktop as a Service (DaaS)
 

Featured Reviews

RH
Aug 21, 2024
Offers good performance, efficiency, and network
There is also a way in the tool for retaining customers' favorites, but it is not available natively. When you log in to your desktop, on the desktop or laptop that you are working on, you have your favorites, you have your document repository, like your documents, your personal documents that you have on your computer. I saw that there was no native way of retaining those in a non-persistent desktop. The end-user has to perform dual authentication. One is for AWS authentication, and the other used to be for Active Directory, so it is a little problematic for the end users, as it is a double work for them. I don't know if the tool has lately dealt with the area of dual authentication or not.
DavidWood1 - PeerSpot reviewer
Mar 16, 2023
Flexible Deployment, reliable performance, and fast transmission speeds
Provisioning Server is a fantastic option for image management in Citrix Virtual Apps and Desktops. It offers excellent performance and reliability. On the other hand, while Machine Creation Services can be scaled easily, they can significantly increase storage consumption. For instance, creating a Windows 10 image in MCS typically requires at least 80 GB of storage, in addition to any separate disks needed. To store changes made by users in Machine Creation Services, the differencing disk must be equal in size to the base disk, leading to significant storage consumption. On the other hand, Provisioning Server uses image versioning, creating a new image version every time it's modified. As a result, virtual machines streamed from the server revert to their original state after a reboot, which is similar to their state during the first boot. Using the provisioning server, I start by configuring a virtual machine with either a 2016 or 2019 server operating system. I install the necessary Citrix client provisioning server target device software, followed by installing the required applications. After that, I capture the entire configuration to a file share. The image is then streamed from the file share to the hypervisor, which can handle multiple machines. In some large-scale deployments, we have used a single image to provision thousands of servers. Once the image is captured and stored on the file share, it is set to read-only mode, and any changes made to it are not accepted until it is put in read-write mode. When a virtual machine is rebooted, it returns to its previous state before the changes were made. This feature can be beneficial in situations like a virus outbreak, where a simple reboot of the virtual machines can remove any malicious code or changes. A provisioning server offers a faster recovery time from a bad change and is generally faster than machine creation services. With the provisioning server, changes are not accepted until the read-write mode is enabled, and if a virus outbreak occurs, rebooting the machines restores them to the previous state. On the other hand, machine creation services' speed is dependent on the storage's speed, and recovery time from a bad change can take longer, especially with a large number of devices. If a bad change is made with machine creation services, the replication process can take a while to revert, whereas, with a provisioning server, all machines can be rebooted quickly. Within thirty minutes, I can restore my system to its previous state using the provisioning server.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some companies use applications like Word or Excel, and they can leverage cloud services to optimize their hardware consumption."
"The tool is good from a latency, efficiency, and network point of view."
"The App is the most valuable feature."
"The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue."
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks."
"It virtualizes the application on your desktop."
"It is user-friendly and easy to use."
"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen."
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"ICA/HDX optimization policies."
 

Cons

"The end-user has to perform dual authentication...it is a little problematic for the end users, as it is a double work for them."
"You might experience some performance issues, such as delays in data retrieval."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"Citrix Virtual Apps and Desktops is a complex solution."
"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."
"The initial setup is very complex."
"There are a lot of shortfalls with supporting printing over XenApp."
"As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."
"We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."
"Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case."
 

Pricing and Cost Advice

Information not available
"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."
"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
"We recouped 60 to 70 percent of the hardware costs."
"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."
"Citrix licensing is expensive."
"It is a bit costly, but enterprise class features come with a cost."
"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Amazon Appstream?
There is also a way in the tool for retaining customers' favorites, but it is not available natively. When you log in to your desktop, on the desktop or laptop that you are working on, you have you...
What is your primary use case for Amazon Appstream?
I personally don't use the tool. I am not a consumer of it. I basically designed it. I work for an IT company and have designed and implemented Amazon Appstream and Workspace in many organizations....
What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
 

Also Known As

Amazon Appstream 2.0, Appstream, Appstream 2.0
Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
 

Overview

 

Sample Customers

SolidWorks, EVARI, MathWorks, AVENA, Vanguard, Macquarie University
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Find out what your peers are saying about Amazon Appstream vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.