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Citrix Endpoint Management vs TeamViewer ONE comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Citrix Endpoint Management
Ranking in Unified Endpoint Management (UEM)
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
TeamViewer ONE
Ranking in Unified Endpoint Management (UEM)
14th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (22nd), Remote Monitoring and Management (RMM) (9th), Patch Management (19th), Digital Experience Monitoring (DEM) (12th)
 

Mindshare comparison

As of August 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 19.4%, down from 30.4% compared to the previous year. The mindshare of Citrix Endpoint Management is 2.1%, up from 1.8% compared to the previous year. The mindshare of TeamViewer ONE is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune19.4%
TeamViewer ONE1.1%
Citrix Endpoint Management2.1%
Other77.4%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
VivekKumar10 - PeerSpot reviewer
Co-Founder at Virajo
Solution supports seamless integration and promotes effective device management
For technical support of Citrix, I find they are responsive, but L1 is not very capable; this product requires some mature understanding, so sometimes they can handle small problems, but for major or architecture-related issues, their L3 or our L3 engineer helps them understand the problem.I would assess the technical support of Citrix as a seven from 1 to 10.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is a cloud solution and we can manage everything, including Azure AD, Intune, and not only mobile hand devices, such as iOS or Android, but with the main focus on workstations, which is what makes the solution powerful."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"If you want to manage your mobile devices as well as your Windows 10 devices, Intune is the best option."
"Compliance and the policies that can be set are the most valuable features."
"The main benefit for us with Microsoft Intune is centralized management of all devices, allowing us to apply one policy across the company from one location."
"Intune's integration with Microsoft 365 is exceptional."
"The cloud base is perfect for me."
"Microsoft Intune has positively impacted our organization by covering processes, improving security, and saving time."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"The product is capable of acting in many different ways to help secure architecture."
"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."
"For mail containerization, Citrix Endpoint Management is very good, for document reading is very good, and if I have in-house applications, then if I want to publish them without compromising the data, then it's very good."
"Using the ZDM, the administrators are able to control the device remotely and send us remote wipe command instantly."
"Relatively easy for support staff and employees to use and provides us with the control we needed to deploy our BYOD program internally."
"One of the most valuable features of Endpoint Security would be that all the data is localized in a data center."
"The user interface is fine."
"The product is very stable."
"It's considered a trusted application."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"The most valuable feature is the remote management capabilities."
"The most valuable feature of this solution is Remote Access."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"It's stable and reliable."
 

Cons

"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"In Microsoft Intune, there is significant slowness, and there needs to be more logs when we deploy software, parameters, or scripts to troubleshoot problems and errors in the interface, workstations, and Android devices."
"The security features should be improved."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools."
"It would be better if Microsoft can reduce the cost of the license, as we know the Intune device subscription is licensed per device at a cost of $2 a month, but for the best enhanced security and features we must add an add-on license or buy or upgrade to a bundling license such as M365E5."
"The installation could be improved to be simplified."
"We are not satisfied with technical support. Some improvements might be required."
"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"We have had challenges with the technical support of Citrix. It's not that great."
"There are challenges every now and then with the stability, but it is never anything that we cannot fix."
"The iOS version updates do not work as well as I would like."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements."
"We have not encountered any issues with stability. But we have seen battery life is slightly drained faster."
"Doesn't yet support Android devices natively, though that is coming."
"The Multi-Tenant component (MTC) was very finicky to get up and running and upgrades was hit and miss."
"The security of the solution could be more secure."
"There have been some delays in the past due to unstable internet connection."
"Maybe TeamViewer could be improved with more scalability."
"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."
"It could be more secure."
"I have contacted customer service and support a couple of times, but it was not good."
"I want TeamViewer Remote Management to incorporate more integrations."
"My team needs full remote support plus more security when transferring data, so TeamViewer Remote Management isn't the best solution for the company."
 

Pricing and Cost Advice

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"Microsoft licenses are costly."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Every customer used to purchase licenses based on their needs."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"The licensing costs we leave up to the customer and these vary from one to another."
"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
"My company uses the free version of TeamViewer Remote Management."
"It is a licensed product."
"The solution's license is expensive."
"Users need to pay a yearly license for TeamViewer Remote Management."
"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."
"I have used the free version of the solution."
"We pay a yearly licensing fee."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
15%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
Financial Services Firm
13%
Outsourcing Company
13%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Citrix Endpoint Management?
There is always room for improvement in Citrix Endpoint Management; any product requires multiple improvements, and t...
What is your primary use case for Citrix Endpoint Management?
Generally, Citrix Endpoint Management ( /products/citrix-endpoint-management-reviews ) is used to containerize the co...
What is your experience regarding pricing and costs for Citrix Endpoint Management?
The setup cost pricing for Citrix Endpoint Management varies; I can say $3,000 per user license for setup, and deploy...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileManager, Zenprise, XenMobile
TeamViewer IoT
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
Carey Paul Honda
Find out what your peers are saying about Citrix Endpoint Management vs. TeamViewer ONE and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.