We performed a comparison between Cisco Umbrella and ConnectWise SIEM based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Cisco, Zscaler and others in Secure Access Service Edge (SASE)."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"Overall, it is a very good solution. It is a simple solution and very easy to set up."
"The initial setup is very easy and takes only a few minutes."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"We have found the solution has great functionality and it is easy to use."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"The integration with Cisco could be better."
"I feel that the application needs other characteristics that are available with other applications in the market."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
Cisco Umbrella is ranked 2nd in Secure Access Service Edge (SASE) with 108 reviews while ConnectWise SIEM is ranked 17th in Secure Access Service Edge (SASE) with 2 reviews. Cisco Umbrella is rated 8.8, while ConnectWise SIEM is rated 10.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of ConnectWise SIEM writes "Efficiently monitoring and detecting suspicious activities". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas ConnectWise SIEM is most compared with SentinelOne Vigilance, Huntress, CrowdStrike Falcon Complete, Wazuh and Sophos MDR.
See our list of best Secure Access Service Edge (SASE) vendors.
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