We performed a comparison between Cisco Secure Email Threat Defense and Clearswift SECURE Email Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The initial setup was easy."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Does a thorough job of examining email and URLs for malicious content."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"This solution is easy to use."
"It has an efficient email filtering feature."
"Secure Email Threat Defense's scalability is good."
"It's very easy to deploy and configure."
"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"The custom alerts have to improve a lot."
"The GUI is sometimes slow to fetch the device report and could be improved."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Several simulation options are available within 365, and the phishing simulation could be better."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Configuration requires going to a lot of places rather than just accessing one tab."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"The solution is a bit expensive."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"The pricing could always be better."
"This solution could be improved by integration with Sandbox."
"Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
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Earn 20 points
Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Clearswift SECURE Email Gateway is ranked 38th in Email Security. Cisco Secure Email Threat Defense is rated 8.2, while Clearswift SECURE Email Gateway is rated 8.6. The top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". On the other hand, the top reviewer of Clearswift SECURE Email Gateway writes "Facilitates creation of your own content-filtering policies with relative ease". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Kiteworks, Abnormal Security, Microsoft Exchange Online Protection (EOP) and Armorblox, whereas Clearswift SECURE Email Gateway is most compared with Microsoft Exchange Online Protection (EOP), Mimecast Email Security, Cisco Secure Email, Proofpoint Email Protection and Fortinet FortiMail. See our Cisco Secure Email Threat Defense vs. Clearswift SECURE Email Gateway report.
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