We performed a comparison between Cisco Secure Email Threat Defense and Microsoft Defender for Office 365 based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"Secure Email Threat Defense's scalability is good."
"It has an efficient email filtering feature."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"It's very easy to deploy and configure."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"The technical support is good and quick to resolve issues."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Does a thorough job of examining email and URLs for malicious content."
"The good part is that you don't have to configure it, which is very convenient."
"The solution is a bit expensive."
"We encounter issues while searching for missing emails."
"Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."
"This solution could be improved by integration with Sandbox."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
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Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Microsoft Defender for Office 365 is rated 8.4. The top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". On the other hand, the top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Kiteworks, Microsoft Exchange Online Protection (EOP), Abnormal Security and Armorblox, whereas Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway and Cisco Secure Email. See our Cisco Secure Email Threat Defense vs. Microsoft Defender for Office 365 report.
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