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Cisco Meeting Server vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
12th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 3.1%, down from 7.2% compared to the previous year. The mindshare of Skype for Business is 3.9%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Cisco Meeting Server3.1%
Other93.0%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
reviewer1854369 - PeerSpot reviewer
Executive at a government with 201-500 employees
Relying on dependable communication features for efficient collaboration
I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The UI is user-friendly and very good overall."
"Cisco Meeting Server is an easy and less complex solution."
"In summary, this is a good product that is very easy to use, and I recommend it."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it, which makes the meetings more interactive."
"The performance is pretty good, this is a mature application with no bugs, and I have no complaints."
"Making calls and having meetings is easy."
"We have no problems with the stability of Skype for Business."
"Since introducing Microsoft Lync, our users can now call other Lync users in other organizations."
"The stability was good; there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
"It's is a very good product to have -- a solution for IM, voice telephony and video communication bundled into one."
"I think Skype for Business is scalable."
 

Cons

"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"A few features are missing on the Meetings app, like a recording function."
"This is a difficult solution to install and it should be made easier."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"Skype for Business is not stable."
"The video conferencing quality can be improved."
"I would like to see an updated user interface and layout even though no functionality is missing."
"Going forward, I would like to see better call quality and reliability."
"WebEx has a feature that allows you to zoom in when you're giving a presentation. To get the same result with Skype requires going through the host."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
 

Pricing and Cost Advice

"Cisco Meeting Server has reasonable licensing costs."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Licensing fees are billed yearly."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
"A license is required to use the solution."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"The solution is priced fairly."
"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
"It may be slightly costly, but the features are awesome."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Government
14%
Construction Company
9%
Comms Service Provider
8%
Financial Services Firm
19%
Comms Service Provider
11%
Marketing Services Firm
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
What is your primary use case for Skype for Business?
We use Skype for Business for internal meetings, conference calls, remoting into PCs, and phone calls. Our virtual meetings typically include two or three participants, keeping them small. It is ea...
 

Also Known As

Acano
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Starz
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Cisco Meeting Server vs. Skype for Business and other solutions. Updated: April 2026.
893,915 professionals have used our research since 2012.