No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Meeting Server vs Skype for Business comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.6%, down from 5.6% compared to the previous year. The mindshare of Skype for Business is 3.9%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Cisco Meeting Server2.6%
Other93.5%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"Cisco Meeting Server is an easy and less complex solution."
"In summary, this is a good product that is very easy to use, and I recommend it."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"The UI is user-friendly and very good overall."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"The product's initial setup phase is very easy."
"I use the chat feature to communicate with my staff, which is very helpful."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"Desktop sharing is a valuable feature."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"Firstly, it is an innovative and even more profitable way of communicating."
 

Cons

"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"This is a difficult solution to install and it should be made easier."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"A few features are missing on the Meetings app, like a recording function."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky."
"I would like to see an updated user interface and layout even though no functionality is missing."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"Going forward, I would like to see better call quality and reliability."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"There are issues with the bandwidth, particularly for external meetings,"
"The solution feels like it's pretty bare-bones."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
 

Pricing and Cost Advice

"Cisco Meeting Server has reasonable licensing costs."
"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Our company pays for a license for us to use the solution."
"A license is required to use the solution."
"I use the product's open-source version."
"Previously, I did not use another solution."
"Skype for Business' pricing is reasonable."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"The solution is priced fairly."
"I am using a corporate account for which I have not made any payments."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
914,322 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Government
13%
Outsourcing Company
12%
Comms Service Provider
10%
Outsourcing Company
14%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
 

Also Known As

Acano
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Starz
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about Cisco Meeting Server vs. Skype for Business and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.