We changed our name from IT Central Station: Here's why

Cisco Jabber vs Cisco Unified Communications comparison

Cancel
You must select at least 2 products to compare!
Featured Review
Find out what your peers are saying about Cisco Jabber vs. Cisco Unified Communications and other solutions. Updated: January 2022.
564,997 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is.""It works fine feature-wise. The Cisco Jabber features that we use work okay.""The most valuable feature is the ability to talk with people in real-time, instead of sending texts."

More Cisco Jabber Pros →

"We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers.""The Click to dial feature was one of the most important features for the customer."

More Cisco Unified Communications Pros →

Cons
"I presume that very small businesses would have a tough time justifying the investment.""There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed.""Cisco Jabber is not a collaborative tool."

More Cisco Jabber Cons →

"Some features take a lot of steps to configure, so having areas where a few clicks can configure a feature for a user would be nice.""An improvement option could be to incorporate the Voicea solution with Communication Manager, allowing it to make a translation between different languages automatically in a conversation."

More Cisco Unified Communications Cons →

report
Use our free recommendation engine to learn which Unified Communications solutions are best for your needs.
564,997 professionals have used our research since 2012.
Ranking
2nd
Views
1,844
Comparisons
1,558
Reviews
3
Average Words per Review
348
Rating
8.7
3rd
Views
1,671
Comparisons
1,415
Reviews
2
Average Words per Review
270
Rating
10.0
Comparisons
Also Known As
Jabber
Learn More
Overview
Cisco Jabber instantly interacts with instant messaging (IM) and presence; IP Voice and Video Telephony; Mobile Collaboration-Anywhere on Any Device; Communicate within other Web Apps, and Microsoft Office.
With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.
Offer
Learn more about Cisco Jabber
Learn more about Cisco Unified Communications
Sample Customers
Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG
Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Top Industries
VISITORS READING REVIEWS
Comms Service Provider22%
Computer Software Company17%
Government14%
Financial Services Firm5%
VISITORS READING REVIEWS
Comms Service Provider32%
Computer Software Company21%
Government9%
Financial Services Firm5%
Company Size
No Data Available
REVIEWERS
Small Business29%
Midsize Enterprise43%
Large Enterprise29%
Find out what your peers are saying about Cisco Jabber vs. Cisco Unified Communications and other solutions. Updated: January 2022.
564,997 professionals have used our research since 2012.

Cisco Jabber is ranked 2nd in Unified Communications with 3 reviews while Cisco Unified Communications is ranked 3rd in Unified Communications with 2 reviews. Cisco Jabber is rated 8.6, while Cisco Unified Communications is rated 10.0. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, the top reviewer of Cisco Unified Communications writes "Enriched communications between coworkers shortening the time necessary for a call". Cisco Jabber is most compared with 3CX Live Chat, Digium Asterisk, Skype for Business, Alcatel-Lucent OpenTouch and Fortinet FortiVoice, whereas Cisco Unified Communications is most compared with Fortinet FortiVoice, Digium Asterisk, 3CX Live Chat, Siemens OpenScape and Alcatel-Lucent OpenTouch. See our Cisco Jabber vs. Cisco Unified Communications report.

See our list of best Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.