We performed a comparison between Cisco Duo and Google Cloud Platform Cloud Identity-Aware Proxy based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"The most valuable aspect is the authentication and the SSO."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"Multifactor authentication is the most valuable feature."
"It is easy to integrate, especially if I consider the fact that it gives me a single dashboard where I have all the applications or apps displayed."
"Functions well and has good features."
"The product's initial setup phase was straightforward."
"The solution is easy to install and use."
"I am impressed with the product's security."
"Google Cloud Platform has the best feature for real-time collaboration."
"The product’s valuable feature is the ability to add a large number of users."
"The solution can be used for building the infrastructure on the cloud."
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"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"The product could be more intuitive on the app."
"While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"The stability regarding voice commands in the solution has certain shortcomings that need improvement."
"The solution could be more reasonably priced. We find it to be a bit expensive right now."
"Sometimes, it just fails to get some documents, and then it resumes normally. Google should work to enhance the overall features of the solution."
"Despite using GCP for all the resources, potential clusters on GCP caused difficulties."
"We have some challenges related to purging the data. We get a lot of data on a daily basis that has to be refreshed on the site, but we are seeing some challenges with that. They can also include some third-party integration. We have one Akamai dependency. If they can come up with some API to talk to Akamai, it would be good."
"The cost of licenses could be better."
"The UI of the solution is an area with certain shortcomings where improvements are required."
"The product is expensive. Its price needs improvement."
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Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews while Google Cloud Platform Cloud Identity-Aware Proxy is ranked 7th in ZTNA with 43 reviews. Cisco Duo is rated 8.8, while Google Cloud Platform Cloud Identity-Aware Proxy is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Google Cloud Platform Cloud Identity-Aware Proxy writes "User-friendly, easy to navigate, and intuitive interface". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Google Cloud Platform Cloud Identity-Aware Proxy is most compared with Cloudflare Access, Okta Workforce Identity, Zscaler Zero Trust Exchange, Cato SASE Cloud Platform and Prisma Access by Palo Alto Networks. See our Cisco Duo vs. Google Cloud Platform Cloud Identity-Aware Proxy report.
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