ManageEngine OpManager and Cisco DNA Center compete in the network and device monitoring category. ManageEngine OpManager has the upper hand due to its user-friendly toolset and affordability, while Cisco DNA Center stands out for advanced analytics but is hampered by high costs.
Features: ManageEngine OpManager offers features like FIM, SIEM, and automation, providing comprehensive views and real-time alerts. It facilitates network and device monitoring and reporting with a user-friendly interface. Cisco DNA Center is known for integration with Cisco devices and provides network policies and advanced analytics. It offers wireless assurance, segmentation, and automation for centralized management.
Room for Improvement: ManageEngine OpManager faces challenges with UI consistency, stability during upgrades, and sluggish performance. Users seek enhanced AI features and better dashboard customization. Cisco DNA Center is expensive, struggles with integration with non-Cisco products, and requires more user-friendly dashboards. It has complex configurations and lacks clear documentation.
Ease of Deployment and Customer Service: ManageEngine OpManager is primarily deployed on-premises, offering quick responses and attentive support though escalation can be challenging. Cisco DNA Center supports on-premises and cloud options, but users report issues with support timing and language barriers. Satisfaction varies based on location and requirements.
Pricing and ROI: ManageEngine OpManager is considered affordable with flexible licensing, offering competitive pricing and immediate ROI through operational cost savings. Cisco DNA Center, seen as expensive, has a complex licensing model and delivers ROI through operational efficiencies and reduced downtime.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
The support for Cisco DNA Center is good.
More support is needed, especially on weekends.
The rating for support would be six out of ten for ManageEngine OpManager.
I would recommend a rating of ten out of ten for support.
From my experience, we can easily manage numerous devices.
The solution is designed for large enterprise companies.
Scalability is needed more in automation and AI functionalities.
When we communicate problems, they solve them effectively.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
The client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days.
If identifying the interface was easier, it would take less time to configure.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
The most valuable features include AI-driven insights which make troubleshooting much easier.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
The dashboard is unique and user-friendly.
| Product | Market Share (%) |
|---|---|
| ManageEngine OpManager | 1.5% |
| Cisco DNA Center | 1.4% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 15 |
| Large Enterprise | 27 |
Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.
Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.
What are the key features of Cisco DNA Center?In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
