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Cisco DNA Center vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cisco DNA Center enhances efficiency by reducing configuration time, despite licensing costs, with positive but varied ROI evaluations.
Sentiment score
1.0
ManageEngine OpManager improves ROI and efficiency, despite mixed user experiences with time and resource returns.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
 

Customer Service

Sentiment score
6.2
Cisco's DNA Center support is praised for responsiveness but criticized for slow responses and challenges with complex issues.
Sentiment score
4.9
ManageEngine OpManager's support is praised for responsiveness, though some suggest improvements, especially in time zone and training aspects.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
More support is needed, especially on weekends.
I would recommend a rating of ten out of ten for support.
 

Scalability Issues

Sentiment score
7.6
Cisco DNA Center is highly scalable, effectively supports small to large networks, but licensing costs can be high.
Sentiment score
5.3
ManageEngine OpManager efficiently scales device management, resolving licensing issues effortlessly and connecting vast networks to receive high IT team ratings.
The solution is designed for large enterprise companies.
Scalability is needed more in automation and AI functionalities.
 

Stability Issues

Sentiment score
7.5
Cisco DNA Center is generally stable, with some users reporting occasional bugs and needed updates affecting stability.
Sentiment score
8.5
ManageEngine OpManager is reliable for SMBs, but larger setups may face issues; support resolves problems efficiently.
 

Room For Improvement

Cisco DNA Center needs better integration, user-friendliness, and support, with pricing, scalability, and compatibility issues impacting its effectiveness.
ManageEngine OpManager needs usability, performance, documentation, and support improvements, with better customization, licensing, and pricing.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
 

Setup Cost

Cisco DNA Center is costly, justified for enterprises, challenging for mid-market, with SaaS and promotions occasionally aiding affordability.
ManageEngine OpManager offers competitive pricing with discounts, three-tier licensing, and no extra maintenance costs for cost-effective monitoring.
 

Valuable Features

Cisco DNA Center provides centralized management, security, AI-driven insights, and automation, enhancing network control and operational efficiency.
ManageEngine OpManager is valued for its comprehensive monitoring, user-friendly interface, automation, integration, and cost-effectiveness for networks.
The most valuable features include AI-driven insights which make troubleshooting much easier.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The dashboard is unique and user-friendly.
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
42
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 0.9% compared to the previous year. The mindshare of ManageEngine OpManager is 1.6%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Ahmed  Helmy - PeerSpot reviewer
Experience unified visibility and monitoring for enterprise campus and significant time savings and enhanced troubleshooting with reliable support
We have been working with Cisco DNA Center for ten years. Our clients use Cisco DNA Center for unified visibility/monitoring across Enterprise Campus both LAN & WLAN along with Access and fast technical issues troubleshooting The solution provides fast troubleshooting capabilities and fast…
Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Government
10%
Financial Services Firm
6%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
We have utilized the software-defined access (SDA) feature of Cisco DNA Center. The AI-driven needs enhancements and Integration and unification of visibility and monitoring to include other areas ...
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a...
 

Also Known As

DNA Center
OpManager
 

Overview

 

Sample Customers

Information Not Available
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about Cisco DNA Center vs. ManageEngine OpManager and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.