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Check Point Harmony Email & Collaboration vs Darktrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Check Point Harmony Email improves ROI by reducing breaches, enhancing productivity, and lowering costs through efficient, secure email management.
Sentiment score
7.0
Darktrace enhances security with threat detection and vulnerability exposure, providing financial benefits despite deployment challenges.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
 

Customer Service

Sentiment score
7.3
Customer service is reliable and professional, but some report slower response times and room for speed improvement.
Sentiment score
7.6
Darktrace customer service is responsive and helpful, praised for efficient issue resolutions and proactive engagement with users.
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Customer support is of high quality.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
 

Scalability Issues

Sentiment score
7.9
Check Point Harmony Email showcases high scalability, seamless SaaS integration, resource efficiency, and minimal administration for diverse business needs.
Sentiment score
7.6
Darktrace is praised for its scalability, seamless expansion, robust architecture, and capacity to manage increasing demands effectively.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
 

Stability Issues

Sentiment score
8.1
<p>Check Point Harmony Email &amp; Collaboration is praised for stability, reliability, and effective threat blocking, with quick issue resolution.</p>
Sentiment score
8.5
Darktrace is praised for its reliability and stability, offering seamless performance and quick resolutions to occasional issues.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
 

Room For Improvement

<p>Check Point Harmony Email &amp; Collaboration needs improved flexibility, integration, collaboration tools, support responsiveness, and pricing for better user satisfaction.</p>
Users seek better SIEM integration, improved automation, user-friendly interfaces, and enhanced protection with more intuitive reports and dashboards.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
It would be better if HEC also provides support for third-party email service solutions, such as IBM HCL Notes, creating more opportunities.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
 

Setup Cost

<p>Check Point Harmony Email &amp; Collaboration offers per-user licensing, competitive pricing, and low setup costs, suitable for medium to large enterprises.</p>
Darktrace offers flexible payment options but is costly, especially for small businesses, justified by its advanced features.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
I consider the pricing to be a bit expensive, similar to other solutions.
The pricing is lower compared to what I used before.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
 

Valuable Features

Check Point Harmony Email excels in security, threat detection, and user behavior analysis, enhancing productivity and collaboration tool protection.
Darktrace provides AI-driven security with fast responses, real-time monitoring, and autonomous threat management, minimizing false positives efficiently.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
 

Categories and Ranking

Check Point Harmony Email &...
Ranking in Email Security
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
68
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (8th)
Darktrace
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (2nd)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Check Point Harmony Email & Collaboration is 5.1%, up from 3.8% compared to the previous year. The mindshare of Darktrace is 2.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace ( /products/darktrace-reviews ) are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Healthcare Company
5%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email &amp; Collaboration has been all good.
What is your primary use case for Check Point Harmony Email & Office?
My main use case for Check Point Harmony Email &amp; Collaboration is to protect email against all zero-day threats, compromised QR codes, other malicious account attachments, and more. I do not ha...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
No data available
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Darktrace and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.