We performed a comparison between Catchpoint and Pico Corvil Analytics based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint's customer service and support are valuable."
"Catchpoint provides a great amount of information."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"We can use CLI with the UI for configuring the new monitoring system, which is good."
"It allows us to trace the flow. The logic is built sufficiently for us to be able to break down clients' orders, underlying child orders, and execution. Thus, it's a good way for us to trace client flow through a myriad of different internal systems."
"We use the data to analyze how much time we spend within the applications. Then, based on that, we are doing multiple analyses and types of investigations to work on reducing the amount of time spent on the latency, which helps our applications."
"What is most valuable is the ability to troubleshoot when a client complains of spikes in latencies. It gives us the ability to go granular, all the way down to looking at the network packets and analyze them."
"We like the dashboards because they essentially organize all the sessions into one viewpoint."
"The analytics features of Corvil are really good... As long as you know what the field is in the message, you can build your metrics based on that field... It means you can do the analytics that you actually care for. You can customize it..."
"The performance metrics are pretty good. We've got everything from the network layer to the actual application layer. We can see what's going on with things like sending time and batching."
"It has all the decoders so it's capturing every network packet and it's decoding in real-time and it's giving us latency information in real-time... It's the real-time decoding and getting the latency information statistics that we find the most useful."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The old user version was better, it was more user-friendly."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"Catchpoint can be improved by focusing solely on network monitoring."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"For FIX protocol, maybe we could have built-in configurations for signatures and decoders. Also, for certain protocols, which are newer, we would like to just add the signatures within the decoders itself."
"While the product is scalable, it's not easy to scale. It needs investment hardware and network bandwidth consideration. It's not something you can just do overnight."
"It's quite difficult to see, sometimes, how hard your Corvil is working. When we had a very busy feed that chucked out a lot of data it wasn't working very well on Corvil. We had to raise a case for it. It turned out to be that, in fact, we were overloading Corvil."
"Before I got the Corvil training... one thing that was not very efficient was that every time you had to create a new stream or a new session from within Corvil... you had to tell it what protocol the message is going to come through and how to correlate messages, etc... After I went for the training, they had already added these nice features in the 9.4 version where it could do auto-discovery... Based on the traffic that it has already seen, it could create sessions on the fly."
"The creation of charts and real-time windows was somewhat cumbersome. The vendor's website had an application called App Agent that required improvement. This API was designed to track message rates between microservers ingested into a microservice memory map. It allowed users to monitor the number of transactions that occurred at specific points within the application, and it was quite impressive. However, it had some limitations, and it mainly served as a tool for basic tracking. The protocols it employed could reveal the type of server-to-server communication and the specific order types, but it was not able to provide a more in-depth analysis of the application. The vendor has the potential to integrate application metrics more extensively into their product suite."
"Overall, the Corvil device needs a little bit of training for people to handle it. If that could be reduced and made more user-friendly, more intuitive, it would be better."
"There is definitely room for improvement in the reporting. We've tried to use the reporting in Corvil but, to me, it feels like a bolt-on, like not a lot of thought has gone into it. The whole interface where you build reports and schedule them is very clunky."
"Alerting isn't great... you can only put in one email address in. And that's for all kinds of alerting on the box."
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Catchpoint is ranked 31st in Network Monitoring Software with 12 reviews while Pico Corvil Analytics is ranked 51st in Network Monitoring Software with 9 reviews. Catchpoint is rated 8.2, while Pico Corvil Analytics is rated 9.0. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of Pico Corvil Analytics writes "Helpful support agents, beneficial issue detection, and high availability". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and AppDynamics, whereas Pico Corvil Analytics is most compared with NETSCOUT nGeniusONE, Gigamon Deep Observability Pipeline, ITRS Geneos and ThousandEyes. See our Catchpoint vs. Pico Corvil Analytics report.
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