Catchpoint vs Fortra's Intermapper comparison

Catchpoint and Fortra are both solutions in the Network Monitoring Software category. Catchpoint is ranked #57 with an average rating of 8.0, while Fortra is ranked #81. Catchpoint holds a 0.5% mindshare in NMS, compared to Fortra’s 0.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Fortra users who would recommend it.

Catchpoint

Read 18 Catchpoint reviews

2,373 Views
1,044 Comparison Views

100% willing to recommend

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

1,037 Views
985 Comparison Views

100% willing to recommend

Catchpoint

Fortra's Intermapper

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Fortra's Intermapper are competing products in network monitoring. Fortra's Intermapper appears to have the upper hand due to its superior network visualization and comprehensive features.

Features: Catchpoint offers advanced web performance monitoring with synthetic and real-user monitoring, ideal for digital experience management. It provides detailed analytics and robust support. Fortra's Intermapper stands out with intuitive network mapping, real-time monitoring, and ease of use, essential for network diagnostics.

Room for Improvement: Catchpoint could improve its deployment process and enhance network visualization. Users may also benefit from more intuitive user interfaces. Fortra's Intermapper could expand its web performance features, improve pricing transparency, and add advanced analytic tools.

Ease of Deployment and Customer Service: Fortra's Intermapper offers smooth deployment and comprehensive support, easing the process for users with limited expertise. Catchpoint provides strong customer service, though its deployment process is more complex, catering to web performance experts.

Pricing and ROI: Catchpoint is competitive in setup costs, focusing on high ROI for web monitoring. Fortra's Intermapper is cost-effective with strong ROI, especially for detailed network insights without extensive budgeting.

To learn more, read our detailed Catchpoint vs. Fortra's Intermapper Report (Updated: March 2026).

Buyer's Guide

Catchpoint vs. Fortra's Intermapper

March 2026

Download the complete report

Helped 885,376 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

57th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (40th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (11th)

Fortra's Intermapper

Ranking in Network Monitoring Software

81st

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.5%
Fortra's Intermapper	0.5%
Other	99.0%

Network Monitoring Software

Featured Reviews

Henry Mike

Senior Network Engineer at AT&T

Monitoring has delivered proactive issue detection and improves user experience across our apps

The best features Catchpoint offers are Catchpoint Synthetics, Catchpoint API test, Catchpoint Dashboard, and Catchpoint UI. I would like to add that Catchpoint UI is very user-friendly and with a basic introduction, anyone can just get started. When we talk about Catchpoint Dashboard, this is our one-stop shop for all our monitors. It has multiple widgets that display various application performance metrics. We use this feature immensely and it is of great value to our business. When it comes to Catchpoint Synthetics, it enables us to create our synthetic monitoring using Catchpoint. Creating the Synthetics monitors is easy and requires basic knowledge of Selenium and JavaScript. It also allows us to run the test from external, which is the backbone, and internal enterprise nodes. Additionally, Catchpoint provides detailed insights of each request that is involved in the application flow, which helps us in addressing the issue at the request level. With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents. We are able to get to the root cause of the issue efficiently post-implementing Catchpoint monitoring.

Read full review

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The drill-down feature of this product was very good, as it allowed us to identify the exact page or area of the site that was causing our customers an issue."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"This is the most complete monitoring solution that any business can use to better their internet performance, which is quite simple to configure individual monitors for every team member."

"My advice to others who want to start using Catchpoint is that it's more useful for eCommerce businesses, and if you want to use it, it's a very, very helpful tool because it captures data from end-to-end."

"Catchpoint's customer service and support are valuable."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The solution offers three different ways of slicing data to look for abnormalities."

More Catchpoint pros

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"Put Intermapper in as your base to start from, hands-down."

"It's all today portal-based which is a good feature for us."

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"Currently, Catchpoint is migrating to a new user interface. My colleagues and I feel that the old user version was better, it was more user-friendly."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"The old user version was better, it was more user-friendly."

"Sometimes it is difficult to investigate a single failed test run."

"The only thing that occasionally bugs me about Catchpoint is some aspects of the UI."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

More Catchpoint cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I have seen instances where Intermapper does not seem to recover from network changes."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it."

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing varies based on services and licensing models."

"The solution's pricing is comparable to the last tool we were using."

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

885,376 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Construction Company

10%

Retailer

10%

Comms Service Provider

Government

19%

Construction Company

University

Recreational Facilities/Services Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	12

No data available

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.

See all answers

What needs improvement with Catchpoint?

Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.

See all answers

Ask a question

Earn 20 points

Comparisons

Dynatrace vs Catchpoint

Compared 10% of the time

ThousandEyes vs Catchpoint

Compared 9% of the time

Datadog vs Catchpoint

Compared 7% of the time

New Relic vs Catchpoint

Compared 4% of the time

Splunk Observability Cloud vs Catchpoint

Compared 3% of the time

More Catchpoint Competitors

SolarWinds VoIP & Network Quality Manager vs Fortra's Intermapper

Compared 22% of the time

ConnectWise RMM vs Fortra's Intermapper

Compared 17% of the time

Nmap vs Fortra's Intermapper

Compared 13% of the time

Zabbix vs Fortra's Intermapper

Compared 7% of the time

SolarWinds NPM vs Fortra's Intermapper

Compared 6% of the time

More Fortra's Intermapper Competitors

Product Reports

Buyer's Guide

Catchpoint

March 2026

Download Catchpoint product report

Buyer's Guide

Network Monitoring Software

March 2026

Download Fortra's Intermapper product report

Also Known As

No data available

HelpSystems Intermapper

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

Sample Customers

Information Not Available

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Buyer's Guide

Catchpoint vs. Fortra's Intermapper

March 2026

Free Report: Catchpoint vs. Fortra's Intermapper

Find out what your peers are saying about Catchpoint vs. Fortra's Intermapper and other solutions. Updated: March 2026.

DOWNLOAD NOW

885,376 professionals have used our research since 2012.

See our Catchpoint vs. Fortra's Intermapper report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.