Carbonite Server vs Infrascale Backup &amp; Disaster Recovery comparison

Carbonite Server vs. Infrascale Backup & Disaster Recovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

41st

Ranking in Cloud Backup

29th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

63rd

Ranking in Cloud Backup

48th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (29th), SaaS Backup (42nd)

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Carbonite Server is 1.1%, up from 1.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the BMR/image and the recovery pieces are valuable."

"Easy verification of things is the most valuable feature."

"The efficiency and convenience are excellent."

"The solution is a free engine to help work with the container."

"Technical support handled all our issues quickly and effectively."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It does not slow down your computer or use a lot of resources as it works."

"It seems reliable and easy to use."

More Carbonite Server pros

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The most valuable feature of this solution is that it is simple to use."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The initial setup was straightforward and we received support from the manufacturer."

More Infrascale Backup & Disaster Recovery pros

Cons

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"In the next release I would like to see an improvement in the auto failover option."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"I appreciate their pricing. We went for this solution for its pricing."

"The licensing is based on how much data you have plus what appliances you need."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

19%

Computer Software Company

17%

Real Estate/Law Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

What is your experience regarding pricing and costs for Infrascale Platform?

I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...

What needs improvement with Infrascale Platform?

I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...

What is your primary use case for Infrascale Platform?

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

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Product Reports

Cloud Backup

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Infrascale Backup & Disaster Recovery

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Infrascale Backup & Disaster Recovery report

Also Known As

Carbonite Recover Backup

Infrascale Platform

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

INLINE Commercial Construction, Hamilton County

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Carbonite Server vs. Infrascale Backup & Disaster Recovery