Carbonite Server vs HPE Zerto Software comparison

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is very stable."

"Easy verification of things is the most valuable feature."

"The efficiency and convenience are excellent."

"The solution is a free engine to help work with the container."

"Technical support handled all our issues quickly and effectively."

"It does not slow down your computer or use a lot of resources as it works."

"It seems reliable and easy to use."

"Our RTO is quick, and we can recover five to ten terabytes of data within minutes of a failover."

"The main purpose of this tool is to allow failover between different data centers and different locations. When one site is unavailable, we can start the failover activity and perform the failover task. When a primary location is unavailable, or there is some hardware or logical issue at the primary location, it allows us to resolve the problem. We are able to start services at safe locations. We handle the disaster recovery process, and this is the main function for which we are using it all the time."

"This product is impressively easy to use. It's dummy-proof, once it's set up."

"Zerto provides disaster recovery solutions, data protection, and ensures minimal disruption during migration."

"Overall, I would rate Zerto a nine out of ten."

"From a management perspective, one of the biggest benefits is to see the excitement of your engineers having a tool that truly enables them, really making their lives easier. That is something that I love. When we came out of the PoC, their eyes were just wide with excitement of what was possible now."

"Its automation and the ability to replicate and keep an RTO of just seconds is valuable. It is all automatic. Everything is pretty transparent on the backend. It is just point-and-go."

"The return to operations is the most valuable feature because it decreases the amount of time it takes us to recover."

"The stability has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The Hyper-V backup has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"In the next release I would like to see an improvement in the auto failover option."

"I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time."

"There is room for improvement in the upgrades."

"In future releases, doing backups of the environment we need to be able to do hot backups of the database."

"I would like to have an overall orchestration capability that would enable you to do multiple VPGs in some sort of order, with delays in between."

"Its initial setup can be better. It looks easy, but if you do not have things in the right place, it is not as easy as it looks. Some of the instructions were not clear. They were a little bit confusing. For example, while setting up SSH initially, it was a little bit unclear if I needed to use a regular credential or some other credential. This was one of the things that was a little fuzzy, and we had to get somebody else involved to help us out."

"The full site recovery is not up to SRM standards."

"My only suggestion for how HPE Zerto Software could be improved would be to integrate with other virtualization platforms, as many organizations are moving off of VMware, so having options there would be beneficial."

"Pricing is kind of expensive, but for what we get, it is probably worth it. I know they just had a huge price increase due to the VMware stuff getting expensive, which added about a thousand dollars a month to our bill."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy."

"Its price is fair. It is very cost-effective compared to the cost of the labor for your workers and associates."

"Everyone knows Zerto is a little on the expensive side, but what else is there on the market that does the same thing?"

"You are getting what you pay for, as this is a solution that requires minimal management after it is configured."

"One of Zerto's main disadvantages is its pricing structure, which involves significant upfront costs and limited options for startups with minimal initial funding."

"In general, it's pretty fair because it is software. In our case, we built our own colo. So, the cost of the colo was very expensive, and that's where a lot of the equipment is. The same thing is there if we were going to spin up in the cloud, but as a solution, in general, it's pretty fair for what you get out of it and how it works. It's not cheap, but at the same time, you get what you pay for, and it's definitely worth the cost. You just have to understand that the cost of the software alone is not the total cost of the project of doing ransomware protection or disaster recovery. It's a piece of the pie, not the entire pie."

"Zerto is very cost-effective. We get really great value for the cost of the service."

"My understanding is that it's expensive but worth the price."