Carbonite Server vs HPE Zerto Software comparison

"Technical support handled all our issues quickly and effectively."

"The solution is very stable."

"It does not slow down your computer or use a lot of resources as it works."

"It seems reliable and easy to use."

"Easy verification of things is the most valuable feature."

"The efficiency and convenience are excellent."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is a free engine to help work with the container."

"Zerto's scalability has been good."

"It's good for reliability, timing, and simplification. For reliability, it's a logical construction that behaves productively. It's a critical system where timing and coordination are necessary. It also offers simplicity to design and analyze the system by clearly defining the relationship between events and conditions."

"I find it easy to use, and the UI is really easy to navigate. We reduced our time with backups from days to less than half an hour for the same data service."

"The ease of failover and test environments has proven invaluable."

"I've found the migration feature very valuable."

"You can set the number of days a VM can be rolled back in case of corruption or virus infection."

"Zerto's near-synchronous replication is extremely important to our organization."

"I would give it an eight out of 10, if not a nine out of 10, when it comes to ease of use."

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The stability has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"In the next release I would like to see an improvement in the auto failover option."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"I would like to see a couple of details regarding awareness of VM events coming outside of ZVR."

"My input would be to have their sales engineers not overpromise and then have the product underdeliver because we were scoped not-appropriately sized target hardware."

"Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment."

"I would like to see some graphical improvements in Zerto's interface. There's an option to export a list of all of our servers, but the information isn't presented the way we want. We want it in a specified sequence broken down by region, etc. We can't manipulate the data when we export it. Maybe they could change it to look more like an Excel sheet, and we can customize the graphics and data. We suggested these improvements to Zerto through their portal."

"I would like Zerto to provide more detailed information when there is an issue."

"Zerto requires these thick provision walls for virtual machines that are always running."

"I would like to see Zerto implement a pay-as-you-go model."

"I would like to see better notifications when the sync is off for an extended length of time."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

"Price-wise, Zerto is fairly reasonable and I can't complain about it when we compare it against Oracle and SAP licensing."

"All of my customers are happy with how this product works and they like it, but unfortunately, in the market that I represent, Zerto is expensive when compared with the competition."

"You are getting what you pay for, as this is a solution that requires minimal management after it is configured."

"Price-wise, it works fine for me, but my budgetary team is always looking for ways to cut costs, and it seems like they first look at the data center and the IT side to find savings."

"I think everything can be cheaper. Pricing limited our ability to use Zerto as much as we'd like, but that's not why we haven't adopted it as our primary backup solution."

"Zerto is more expensive than competitors, making the price difference pretty high. While it is very expensive, it's very powerful and good at what it does. The cost is why we are not leveraging it for everything in the organization. If it was dirt cheap, we would have LTR and DR on everything because it would just make sense to use it."

"I do not like the current pricing model because the product has been divided into different components and they are charging for them individually."

"Zerto is a little bit on the higher side in terms of pricing. It would be better if they had a pay-as-you-go package."