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Camunda Platform vs Pega BPM comparison

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39,366 views|25,864 comparisons
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17,845 views|14,123 comparisons
Executive Summary
Updated on March 15, 2022

We performed a comparison between Camunda Platform and Pega BPM, based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Our users reported that both Camunda Platform and Pega BPM offer very straightforward setup and seamless deployment. Pega has several different levels of training and support to ensure an even better deployment experience.
  • Features: Our reviewers really like that Camunda is Java-based and open source, so the product is very flexible. Camunda Platform has a great interface and collaboration tools, which makes it very easy for teams to stay productive, especially as so many teams are still working remotely. Some users that were not Java-centric felt Camunda Platform could be a bit limiting. The consensus is that one needs to be tech-savvy to really appreciate this solution.

    Pega BPM users felt that the solution’s straightforward, user-friendly formats make this solution their go-to favorite. Pega BPM is easy to configure and offers a great dashboard and productive, easy to understand workflows. Pega BPM users would like to see better integrations and felt that, at times, Pega BPM could be a bit buggy, which resulted in some slight downtime.
  • Pricing: Overall, users of both of these solutions believed the pricing could be better, as they are both a bit costly.
  • Service and Support: Users felt that support needs to improve in order for both of these solutions to be more effective. Reviewers felt that both the technical aspect and the knowledge base of the support could be improved.

Comparison Results: PeerSpot reviewers felt that both of these products were very stable, flexible and secure. However, there is a greater preference toward Comunda Platform, as the solution is more intuitive and product enhancements are being offered on a continual basis, which lends to a greater confidence in maintaining a long-term relationship and value-added investment.

To learn more, read our detailed Camunda Platform vs. Pega BPM report (Updated: July 2022).
Buyer's Guide
Camunda Platform vs. Pega BPM
July 2022
Find out what your peers are saying about Camunda Platform vs. Pega BPM and other solutions. Updated: July 2022.
621,548 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation.""There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable.""The solution is good for data models.""It is simple to use. The user experience is very good.""The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it.""The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it.""The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need.""The flexibility is great."

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"The case management functionality of this solution has been most valuable.""The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.""Case Management, as well as Workflow Automation, are Pega's most powerful capabilities.""The initial setup is pretty straightforward.""It is a stable product.""The solution is operating well overall.""The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.""The solution has very helpful technical support."

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Cons
"The initial set up could be simplified, it's complex.""I'm from the .NET world and I would like to use it, rather than Java.""I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas.""If they could build some scripts or some configuration to get it up and running in a Docker environment, that would be good. I didn't find anything when on Docker, however, maybe they have something and I didn't see it yet.""I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future.""It lacks some preset features and configurations which would make it more plug-and-play for customers.""I would like to see better pricing.""The business model could be easier to understand."

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"UI needs improvement.""Pega's technical support could be better.""Pega BPM could be improved by including token-based authentication and extending its integration options.""There is a scarcity of resources who have worked with this solution before.""The solution could be more scalable.""They need to support the solution better, at this time the company does not have enough support.""In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals.""It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."

More Pega BPM Cons →

Pricing and Cost Advice
  • "The cost of this solution is better than some competing products."
  • "Licensing costs are anywhere from $80,000 to $100,000 USD per year."
  • "We use the open-source version, which can be used at no cost."
  • "I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
  • "When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."
  • "There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
  • "Generally, the price could be better, as well as the licensing fees."
  • "We pay for the license of this solution annually."
  • More Camunda Platform Pricing and Cost Advice →

  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • "It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
  • "The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
  • "We mostly have a yearly license."
  • "The price is a bit expensive."
  • "Pricing is good."
  • "The licensing model for Pega BPM needs to be improved."
  • "The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
  • More Pega BPM Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
    621,548 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can… more »
    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very… more »
    Top Answer:The most valuable feature of Pega BPM is its architecture.
    Top Answer:The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case.
    Top Answer:Pega BPM could improve the UI, it is poorly designed to have a good UX experience.
    Ranking
    Views
    39,366
    Comparisons
    25,864
    Reviews
    32
    Average Words per Review
    549
    Rating
    8.2
    Views
    17,845
    Comparisons
    14,123
    Reviews
    25
    Average Words per Review
    499
    Rating
    8.2
    Comparisons
    Also Known As
    Camunda BPM
    Pegasystems, SmartBPM
    Learn More
    Camunda
    Video Not Available
    Overview

    Camunda is the leader in process orchestration software. Our software helps orchestrate complex business processes that span people, systems, and devices. With Camunda, business users collaborate with developers to model and automate end-to-end processes using BPMN-powered flowcharts that run with the speed, scale, and resiliency required to compete in today’s digital-first world. Hundreds of enterprises such as Allianz, ING, and Vodafone design, automate, and improve mission-critical business processes with Camunda to drive digital transformation. To learn more visit camunda.com.

    Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

    Offer
    Learn more about Camunda Platform
    Learn more about Pega BPM
    Sample Customers
    24 Hour Fitness, Accruent, Allianz Indonesia, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company19%
    Comms Service Provider15%
    Government15%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider15%
    Financial Services Firm13%
    Government7%
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm30%
    Retailer7%
    Real Estate/Law Firm7%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Financial Services Firm18%
    Comms Service Provider13%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise22%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business9%
    Midsize Enterprise11%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise12%
    Large Enterprise75%
    Buyer's Guide
    Camunda Platform vs. Pega BPM
    July 2022
    Find out what your peers are saying about Camunda Platform vs. Pega BPM and other solutions. Updated: July 2022.
    621,548 professionals have used our research since 2012.

    Camunda Platform is ranked 1st in Business Process Management (BPM) with 31 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 26 reviews. Camunda Platform is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Camunda Platform writes "Component reusability saves us development time, but the learning curve is too steep". On the other hand, the top reviewer of Pega BPM writes "Excellent machine learning, automation intelligence, DevOps for larger organizations". Camunda Platform is most compared with Apache Airflow, Bonita, Bizagi, IBM BPM and Appian, whereas Pega BPM is most compared with Appian, ServiceNow, Microsoft PowerApps, IBM BPM and Microsoft Azure App Service. See our Camunda Platform vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.