CA Unified Communications Monitor vs Zenoss Cloud comparison

Broadcom and Zenoss are both solutions in the Network Monitoring Software category. Broadcom is ranked #88, while Zenoss is ranked #65. Broadcom holds a 0.5% mindshare in NMS, compared to Zenoss’s 0.9% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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1,481 Comparison Views

50% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

5,573 Views
2,675 Comparison Views

100% willing to recommend

CA Unified Communications M...

Zenoss Cloud

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Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and CA Unified Communications Monitor compete in the IT infrastructure monitoring and management category. Zenoss Cloud appears to have the upper hand in ease of integration, scalability, and total cost of ownership.

Features: Zenoss Cloud offers detailed cloud infrastructure monitoring with predictive analytics and real-time alerts, supporting proactive issue resolution and versatile IT environment support. CA Unified Communications Monitor provides robust monitoring of unified communication environments, detailed analytics, and performance metrics, specializing in communication systems monitoring.

Room for Improvement: Zenoss Cloud can improve its focus on communication-specific monitoring, enhance specialization for niche markets, and optimize resource allocation for smaller enterprises. CA Unified Communications Monitor requires simplification of its deployment process, expansion beyond communication environments, and enhancement of general IT infrastructure monitoring capabilities.

Ease of Deployment and Customer Service: Zenoss Cloud supports seamless cloud-based deployment with extensive resources for quick adoption. CA Unified Communications Monitor's deployment may be complex, particularly in sophisticated networks, but includes specialized communication system support. Zenoss Cloud typically offers smoother implementation, while CA provides support targeted at communication challenges.

Pricing and ROI: Zenoss Cloud generally presents a more attractive initial setup cost and shows strong ROI due to larger IT infrastructure application. CA Unified Communications Monitor's pricing may be higher, reflecting focused capabilities in communications, but can yield significant ROI for communication-focused organizations.

To learn more, read our detailed CA Unified Communications Monitor vs. Zenoss Cloud Report (Updated: June 2026).

Buyer's Guide

CA Unified Communications Monitor vs. Zenoss Cloud

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

88th

Ranking in IT Infrastructure Monitoring

61st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd)

Zenoss Cloud

Ranking in Network Monitoring Software

65th

Ranking in IT Infrastructure Monitoring

52nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (18th), Event Monitoring (14th), Server Monitoring (25th), Container Monitoring (8th), Cloud Monitoring Software (40th), AIOps (27th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Zenoss Cloud	0.9%
CA Unified Communications Monitor	0.5%
Other	98.6%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."

"It's easy to use."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"It is very cost-effective compared to the tools I worked with in the past."

"The product offers good documentation that helps with initial training."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

More Zenoss Cloud pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved, specifically the user experience."

"This solution is complex for beginners so it takes some time to learn."

"There was a problem with Zenoss and storage monitoring."

"The AI aspect needs to improve."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"It would be ideal if the product offered sound alerts."

More Zenoss Cloud cons

Pricing and Cost Advice

Information not available

"It depends on the customer, what he wants."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

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Top Industries

By visitors reading reviews

No data available

Construction Company

12%

Manufacturing Company

11%

Comms Service Provider

10%

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

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What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

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CA Unified Communications Monitor report

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Buyer's Guide

Zenoss Cloud

June 2026

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Also Known As

CA UC Monitor

Cloud Monitoring, Zenoss Service Dynamics

Overview

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?

Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.

What benefits can users expect when evaluating CA Unified Communications Monitor?

Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

Zenoss Cloud provides a comprehensive overview of IT environments, supporting cross-cloud functionality, scalability, and robust integrations. It offers dynamic monitoring through its intuitive dashboard and supports hybrid deployments across cloud and on-premises infrastructures.

Zenoss Cloud enables users to monitor network infrastructure and operator platforms efficiently. With features like agentless monitoring and real-time alerts, Zenoss Cloud integrates seamlessly with external systems such as ITSM tools. Its flexible functionality allows for the management of both on-premises and cloud infrastructures like AWS and Azure. Users benefit from easy setup and strong technical support, although they seek enhancements in AI capabilities and simpler installation. The pricing model and complexity for beginners and storage monitoring are areas for improvement.

What are the key features of Zenoss Cloud?

Dynamic Monitoring: Enhances user experience with real-time insights.
Cross-Cloud Functionality: Supports hybrid deployments across AWS and Azure.
Agentless Monitoring: Simplifies deployment with minimal overhead.
Scalability: Grows with your network's demands.
Custom Integration: Supports notifications and alerts tailored to user requirements.

What benefits should users expect from Zenoss Cloud?

Time Efficiency: Quick setup and operation save resources.
Comprehensive Support: Extensive documentation streamlines troubleshooting.
Cost-effective Monitoring: Prevents multiple charges in server monitoring.
Enhanced User Experience: Offers seamless integration with existing IT infrastructures.

Zenoss Cloud is widely used in monitoring solutions for industries including technology and data centers. It supports direct monitoring of systems like vSphere and NetApp, making it ideal for IT operations and managed services. Integration with tools such as ServiceNow and SolarWinds aligns it with diverse IT environments.

Zenoss

Sample Customers

BBVA Compass

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

CA Unified Communications Monitor vs. Zenoss Cloud

June 2026

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