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SCOM vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Event Monitoring
4th
Ranking in Network Monitoring Software
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Event Monitoring
13th
Ranking in Network Monitoring Software
75th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (26th), Server Monitoring (24th), IT Infrastructure Monitoring (51st), Container Monitoring (7th), Cloud Monitoring Software (42nd), AIOps (25th)
 

Mindshare comparison

As of March 2026, in the Event Monitoring category, the mindshare of SCOM is 9.1%, up from 7.6% compared to the previous year. The mindshare of Zenoss Cloud is 5.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.1%
Zenoss Cloud5.0%
Other85.9%
Event Monitoring
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"We've had outages at two am and three am that was automatically resolved by SCOM saving us time and money."
"Proactive monitoring has helped us prepare and mitigate potential issues before they even happen."
"My customers are using SCOM to avoid business disruptions."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"It would have to be the ability to monitor services, devices, and operations for many devices from a single console leveraging a wide variety of Management Packs available."
"The most valuable feature is the monitoring of Windows and Linux servers."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"With this solution, they can have one million users at the same time with no crashes."
"The most valuable feature is the flexible discovery mechanism."
"The product offers good documentation that helps with initial training."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts, for example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"It's easy to use."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
 

Cons

"The dashboard is still not so great and, most of the time, a third-party tool is required for presentation."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"The solution should be more user-friendly and offer a better user interface."
"On-prem network monitoring is something that could be improved drastically."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"The console feature is very poor, and it would be very good for us if this were improved."
"In a future release, they should add email notification alerts."
"Very high administrative burden, requires constant maintenance."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There is room for improvement with the administrative part. The administrative part, since they introduced Docker, etc., has become a little complex."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"The AI aspect needs to improve."
"This solution is complex for beginners so it takes some time to learn."
 

Pricing and Cost Advice

"We have to pay for a license and the price is fine for us."
"There is a license needed to use this solution and it is paid annually."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"The pricing and licensing are fair."
"The pricing is good, and it's part of their system center suite."
"We have an enterprise agreement that includes this product as part of it."
"It is the cheapest product available in the market."
"We have an EA with Microsoft, and it comes as part of the EA."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
10%
Computer Software Company
8%
Manufacturing Company
8%
Manufacturing Company
10%
Performing Arts
10%
Computer Software Company
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Dialog Telekom
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about SCOM vs. Zenoss Cloud and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.