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SCOM vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SCOM
Ranking in Event Monitoring
5th
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zenoss Cloud
Ranking in Event Monitoring
14th
Ranking in Network Monitoring Software
75th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (29th), Server Monitoring (26th), IT Infrastructure Monitoring (50th), Container Monitoring (8th), Cloud Monitoring Software (42nd), AIOps (24th)
 

Mindshare comparison

As of December 2025, in the Event Monitoring category, the mindshare of SCOM is 9.7%, up from 7.2% compared to the previous year. The mindshare of Zenoss Cloud is 3.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
SCOM9.7%
Zenoss Cloud3.8%
Other86.5%
Event Monitoring
 

Featured Reviews

AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The product’s auto-remediation feature helps with automation."
"It is very good at monitoring Microsoft Server."
"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"It's easy to use."
"The most valuable feature is the flexible discovery mechanism."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The product offers good documentation that helps with initial training."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
 

Cons

"All of the areas of reporting are very bad and need to be improved."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"The console feature is very poor, and it would be very good for us if this were improved."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"SCOM needs to improve its usability."
"The solution’s initial setup is difficult."
"I would like to see better support for monitoring Unix-based systems."
"The AI aspect needs to improve."
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"It would be ideal if the product offered sound alerts."
 

Pricing and Cost Advice

"It is the cheapest product available in the market."
"Our Enterprise Agreement includes the price."
"The platform is cost-effective due to our existing Microsoft support."
"We have an EA with Microsoft, and it comes as part of the EA."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"The pricing is good, and it's part of their system center suite."
"There is a license needed to use this solution and it is paid annually."
"We have an enterprise agreement that includes this product as part of it."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
10%
Computer Software Company
9%
Manufacturing Company
9%
Computer Software Company
12%
Performing Arts
9%
Financial Services Firm
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Dialog Telekom
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about SCOM vs. Zenoss Cloud and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.