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BrowserStack vs OpenText Silk Test comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
33
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
OpenText Silk Test
Ranking in Functional Testing Tools
19th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of BrowserStack is 3.0%, down from 10.1% compared to the previous year. The mindshare of OpenText Silk Test is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
BrowserStack3.0%
OpenText Silk Test2.0%
Other95.0%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows us to test our development against a huge range of product combinations that we could not realistically maintain in house, and it really adds to our core capabilities."
"BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers."
"We use BrowserStack for testing on different platforms, and it's a platform that allows us to test on different devices and platforms, which we are using as a regression tool and for testing on different devices."
"The product support for different OS and mobile devices is awesome."
"It is a stable solution. There's no lagging and jittering."
"The most valuable feature is that it provides parallel and cross-browser testing, enabling us to run tests on multiple browsers or devices simultaneously, and geolocation and globalization testing are valuable as well."
"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."
"I like that it offers full device capability."
"Using this DLL functionality we were able to automate our product."
"It is a fine product; it is a powerful tool, and it needs commitment."
"The Silk4J feature is the solution's most valuable aspect."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The statistics that are available are very good."
"A good automation tool that supports SAP functional testing."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"It's easy to automate and accelerate testing."
 

Cons

"One improvement I observe is that iOS automation is not feasible due to some configuration issues, although it serves as a great tool for cross-browser testing."
"Sometimes connectivity can be a problem. We will be in the middle of testing and we will lose connectivity sometimes."
"I would like application performance improvement to be better as, for me, it looked a bit slow."
"Occasionally, there are disruptions in the connection which can interfere with our testing processes, especially when testing on phones."
"BrowserStack should work on its Internet connectivity although issues only occur occasionally."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"My experience with pricing was that it was a bit on the higher side, around three hundred dollars per user per month, and I hoped it could be reduced."
"We had some execution issues."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"The browser based testing needs to be improved."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The support for automation with iOS applications can be better."
"The pricing could be improved."
"The initial setup is somewhat complex if you're deploying on-prem."
 

Pricing and Cost Advice

"This solution costs less than competing products."
"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"The price is fine."
"The price of BrowserStack is high."
"Compared to other solutions, BrowserStack is one of the cheapest."
"BrowserStack could have a better price, but good things have a price."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with BrowserStack?
Improvements for BrowserStack could include better usability when working under a private network or a VPN, since it can be challenging to access restricted URLs. There are times when running an au...
What is your primary use case for BrowserStack?
In the start of my career, I performed functional testing on mobile devices and web applications, and I used BrowserStack for testing web applications and mobile applications for one year. My main ...
Ask a question
Earn 20 points
 

Also Known As

No data available
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about BrowserStack vs. OpenText Silk Test and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.