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BrowserStack vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
33
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
OpenText Silk Test
Ranking in Functional Testing Tools
19th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of BrowserStack is 3.3%, down from 10.6% compared to the previous year. The mindshare of OpenText Silk Test is 2.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
BrowserStack3.3%
OpenText Silk Test2.0%
Other94.7%
Functional Testing Tools
 

Featured Reviews

RM
Managing Technical Consultant at a tech vendor with 10,001+ employees
Cross-platform testing has accelerated releases and now needs smarter AI-driven test creation
The best features that BrowserStack offers include the ability to run manual and automated tests on real devices. We can create bugs, integrate it with other platforms like Jira or Azure, and use self-healing scripts with Selenium. We also have the test runs for different versions or with different frameworks, not just Selenium but with Playwright as well. Additionally, there are real-time dashboards and notifications sent when tests fail or when we need screenshots or recordings of test executions, and we can easily integrate this into our pipelines. BrowserStack has positively impacted my organization by providing an out-of-the-box solution for whole test executions across different projects for our automobile customers. We have worked on around twenty to thirty projects, and the need for a stable, customizable single test execution platform that supports different platforms has been met. It has helped manage the entire quality assurance of the product efficiently. The measurable improvements due to BrowserStack include a significant efficiency gain, allowing the whole team to collaborate on testing and communicate faster. Also, the easier integration with project management tools has been beneficial. The documentation of findings has improved, which helps us share insights with different project stakeholders.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BrowserStack has helped us with automating our test cases by reducing the time by almost 60%."
"Hats off to their Customer Service."
"The device farm is one of the positive impacts we have seen from using BrowserStack."
"SPEED! Very fast, every browser, everything you need."
"The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices."
"The most valuable features are the variety of tools available."
"The BrowserStack interface is easy to use and the webinar has a lot of information."
"I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The Silk4J feature is the solution's most valuable aspect."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"It's easy to automate and accelerate testing."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The major thing it has helped with is to reduce the workload on testing activities."
 

Cons

"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"I would like to see clearer visibility."
"While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA."
"Sometimes connectivity can be a problem. We will be in the middle of testing and we will lose connectivity sometimes."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues."
"Connectivity can sometimes mar the testing experience."
"We are struggling to do local testing."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"The support for automation with iOS applications can be better."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"The pricing could be improved."
"They should extend some of the functions that are a bit clunky and improve the integration."
"Could be more user-friendly on the installation and configuration side."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
 

Pricing and Cost Advice

"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"The price of BrowserStack is high."
"Compared to other solutions, BrowserStack is one of the cheapest."
"BrowserStack could have a better price, but good things have a price."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"The price is fine."
"This solution costs less than competing products."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
6%
Comms Service Provider
6%
Financial Services Firm
15%
Construction Company
13%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with BrowserStack?
Improvements for BrowserStack could include better usability when working under a private network or a VPN, since it can be challenging to access restricted URLs. There are times when running an au...
What is your primary use case for BrowserStack?
In the start of my career, I performed functional testing on mobile devices and web applications, and I used BrowserStack for testing web applications and mobile applications for one year. My main ...
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

No data available
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about BrowserStack vs. OpenText Silk Test and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.