BrowserStack Reviews

We are using BrowserStack for several use cases. In our first use case, we have automated testing on the server. When you have automated testing, it uses your local browsers and BrowserStack provides the ability to integrate it with your code. Instead of using your local browsers for executing the code, it'll be executed remotely, and the integration is very easy.

Our second use case was for cross-browser testing for the same automation with the script that we have. 

In the third use case, we were having different platforms. In some of the test cases, we were using a different browser or a combination of a different browser and the different OSs that we have. For example, we had the combination of Windows with IE, and Apple and Mac, with Safari. We did tests on many devices, such as iPhone and iPad. All the devices are available. Once we have integrated it, we were easily able to switch our testing to any of the other devices that we wanted.

The solution has many benefits, we are not worried about maintaining devices locally in our organization. This is one of the biggest benefits. Any device that is new in the market, or any phone or OS that is launched the new version is always available. We are never worried about having access to those. In the real world, you have to buy those new devices and you have to go through a lot of processes to maintain them.

Mmaintaining the devices is the largest task. All the devices have to be checked physically for many things, such as charging. While someone else might need a device but not be able to have access when it is a physical device, there are limitations. With virtual devices, everyone can have access right away, they can log in and start using the device.

The main core concept behind this product is, it takes the overhead of maintaining all of your devices or particular computers. It continuously adds the latest devices that are coming into the market. 

You are able to can record all of your executions session. It's easy to keep track of what you have executed. The screenshots are available.

There are a lot of unique features. For example, when you want to configure the bandwidth of your internet, or if you want to test something with the low bandwidth of your internet, such as how your features are working in the low band to allow configuration of your VPN. Some websites only can be accessed from the UK and if you want to mimic the scenario where the person from the UK is accessing the site, you can do that. Geographical mimicking is also available.

While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA.

All the testing that I do is functional testing, such as UI testing is for mobile. I'm not sure whether it is allowing for desktop testing or not, but if it does not, they should add it for various desktop applications as well for us to have remote access.

I have been using BrowserStack for approximately one and a half years.

The performance of the solution is good. We have not faced any issues. All of the mobile devices or and different OSs have been working well.

The solution is scalable. You have access to all the latest devices and OSs needed. You can increase the number of users using the solution by purchasing more licenses.

We have a team of approximately 35 people, and we all are using the solution.

We do not use this solution on a daily basis but when there is a particular project our teams will use it on a daily basis for testing.

Initially, when we were configuring the automation, we had some issues that we had to contact the technical team. The communication was through email. They do not have a large team of support agents and it would appear that they are still establishing their team.

We have previously used Blisk, which is a similar solution to BrowserStack. It's a simulator for different devices you might have.

Blisk had a limited amount of devices to use. It is a simulator, it is difficult to perform tests with it. It is not a virtual system causing it to have limitations. You can have your application in different sizes and in different devices. The size of the UI will be changed according to the device, not any configuration.

When I am using BrowserStack in the VA systems and if I selected an Apple device the code and configuration will be that of an Apple device.

There is no installation process for BrowserStack, it is a SaaS. However, the process to use the service is very straightforward. You need to choose which device and browser you want and you can start right straight away. Within two or three-step, you can start your application remotely.

There is no maintenance required.

There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit.

We have licenses to use this solution and it is on a per-user basis. It is a bit expensive compared to other tools are the market.

I would advise those wanting to use the solution to make sure they know their specific requirements and intended usage before purchasing a license. You do not want to purchase features you do not want to use. Use the free version first and then once you understand the solution you can purchase it.

I rate BrowserStack a seven out of ten.

This has been a short-term project. We're still testing it out. We're doing functional and integration testing.

Right now, the scope is not there for the screen orientation, and we're not testing that right now. We're looking at speed and compatibility issues with different versions. We're able to find some of the UI issues and installation issues. We are able to capture admin app issues and UI issues.

The integration is very good. 

Support is very helpful. They'll even let you extend your test license.

It has been issue-free throughout the POC phase. 

Access has been very seamless. You can access it from all kinds of devices. 

It offers very good performance.

The stability is excellent. 

It's stable.

The solution isn't too costly.

I've had issues removing the app from a device. 

There can be a delay in response from support sometimes. 

If you are inactive for 30 minutes, the solution will close.

I started using the solution just over a month ago.

The solution is very stable and reliable. There are no bugs or glitches.

Right now, we are using the solution extensively and are testing monthly. Everyone is using it.

Depending on when you reach out, there may be a delay in response. That said, for the most part, their support is good.

Positive

I had previous experience with Perfecto. Perfecto is very slow and not that fast compared to BrowserStack. It was hard to log on, and I wasn't getting any help from support. There also wasn't proper integration. When we reached out to BrowserStack, they were great. They even extended the license for us. Everything was looking good, so we decided on this product.

The initial setup is very simple and straightforward. They have good instructions. You basically just enter your AppleID and log in, and it is very easy. The process is not complicated. You don't really need to deploy anything.

Right now, we pay for the solution monthly. It is not overly expensive. 
I'd rate the solution four out of five in terms of affordability. It is slightly more expensive than, for example, Perfecto.

We compared BrowserStack, Perfecto, and Testcraft and decided on BrowserStack. We weighed the pros and cons of everything, and it came out on top.

I suggest products to clients. I suggest which product is good for testing, for emulators. I'm a technical lead.

I'm using the latest version of the solution. Whenever any new version is there, it will immediately be added.

Right now, we are working currently with the iOS TestFlight. We are testing using that.

I would recommend the solution to others. 

I'd rate the solution a nine out of ten.

We use BrowserStack for testing on different platforms. It's a platform that allows us to test on different devices and platforms. We're using it as a regression tool and for testing on different devices.

We have some requests from our users telling us that something's not working with their device and it's easy to find the bug if the user is going to provide us the OS version and the device that they have. We can go to the specific device and OS version and check it out on our end. Without BrowserStack, it could be difficult to do.

BrowserStack has lots of devices to choose from.

Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.

There are times when the exact device does not exist with a specific iOS within BrowserStack. We're fully moving to iOS 15 and there are not many devices available with iOS 15. Those that are available are not available with other OS versions here.

It's good to have a custom setup but I understand that the testing starts with everything cleared, cookies, and incognito mode. In order to faster go through the SaaS process, it's better to have something with preset, such as when you visit the webpage on a certain date. This way, the testing is going to go faster for us. We would use it more extensively.

There are times when you're not clicking the right spot in your browser, such as the back button, and instead of using one within the browser window. We're testing a browser inside the browser and it could lead to some glitches, even though this is my mistake. I know it's my error. However, the user experience of the browser inside another browser could be improved. They could disable certain buttons or allow us to disable them.

I have used BrowserStack within the last 12 months.

There have been some stability issues.

We have plans to increase the usage of BrowserStack for visual testing in the future.

I have not used the support because I thought none of the bugs were experiencing would be something that could be fixed quickly.

We don't have the native BrowserStack application. We use the web application.  

We have evaluated Sauce Labs and the devices run faster but we most likely will still stick with BrowserStack. We are looking at moving to a different platform.

I would recommend others who want to use BrowserStack to see if they can receive a promotion period, at no cost, and test it out.

I rate BrowserStack an eight out of ten.

Approximately a year ago I would rate BrowserStack a six or seven out of ten because it was very buggy.

I mainly use it for using cross-platform testing. For example, using different devices mainly with it. With our current brand, with BrowserStack, we don't have other features provided. That's the only feature that I could work on right now.

For BrowserStack, it's helpful for me to test on different devices. Currently, that's the only tool that we use for testing on different devices. I don't have other devices. I only have one Android and one iOS. Other aspect ratios of different devices couldn't be tested on only two devices. That's the main purpose right now for BrowserStack.

The solution is slow.

There are limitations to the product. For example, the only things that we could validate were APK files and IPA files. For them to support machines such as Windows and Mac, or if they could add more, that would be ideal.

The pricing is more expensive than other tools. 

I've dealt with the solution for more than a year. 

I didn't appreciate much about the stability. There have been times that BrowserStack was really, really slow. That's why I am looking into a different tool.

I'm not sure about scalability. For BrowserStack currently, I only use it between Android and iOS platforms, however, I don't have the features wherein I could test on different types of machines as well, for example, testing on Windows and testing on Mac. That's a different platform as well. We also cater to web applications. In that manner, we couldn't validate web applications through BrowserStack. The only thing that we could validate was APK files and IPA files. That's the limitation of this product.

Four to five people use the solution currently.

We didn't actually reach out to their technical support team yet.

I'm not sure if a different solution was used previously. 

I was not involved with the setup or deployment of the solution. I can't speak to how the process went. 

The pricing is very expensive. The licensing is yearly. I'm not handling the finances. I'm not sure about the cost. We have an annual plan for BrowserStack since we don't want to do a monthly bill. It's much more expensive compared to annual pricing.

I looked into LambdaTest. While currently I only have BrowserStack, I'm looking into migrating over to LambdaTest instead.

We are customers. 

We're not using the latest version of the solution. It's a previous version. 

I'd rate the solution seven out of ten.

We decided to use BrowserStack to analyze how the device works.

BrowserStack is widely used across the market and has a large community. So if we have any questions on how to integrate it, we have a wide range of engineers we can ask. A competitor Sauce Labs, was very popular five years ago, but people are not as confident with that solution as they are with BrowserStack.

We like the model device factory for iOS and Android devices. For example, Samsung mobile phones. Usually, you have to have a wide range of EL devices which is expensive for almost all applications in the hybrid model. Hybrid model applications mostly have problems with the latest devices and versions of operating systems. So, BrowserStack is ahead of the competition in regard to integration with the latest operating systems on mobile devices.

It is difficult to use for someone who has little to no experience. We want to see the EZT for testers that can be easily applicable to solutions. It has been done in AWS, where you open the AWS docs and can download to read all the information about the features and supported languages. This will make it more comfortable for those without experience with the integration.

Regarding additional features, we would like an EZT for testers that can be easily applicable to their solutions. It has been done in AWS, where we just open the AWS docs and can download all the information about features and supported languages.

BrowserStack is deployed on cloud, and we have ten people using this solution in my organization. We completed the deployment in-house.

We've used the latest version for two weeks of active usage.

There have been complaints about the stability of a test versus a BrowserStack, but no real proof of that, so it may be too early to rate the stability since we just started using the solution.

It is a scalable solution.

We have not needed technical support.

We have used Docker, Kubernetes, AWS, EZ2, and Java.

I rate the setup a four out of ten.

The pricing for BrowserStack is fine. However, I am not involved in the licensing decisions, so I do not have specific details.

I rate this solution a seven out of ten. Regarding advice, using BrowserStack depends on your needs and budget; if it is suitable based on your needs and budget, proceed to use it.

Our primary use case for the solution is working on web applications, and there are also mobile, Android and IOS in BrowserStack. So, we have it in different languages and execute the parallel execution and migration. So, when executing more than 500 cases for the regularization pack, we get high success ratings for internal use.

We find the application testing features valuable.

We had some execution issues, and you would like to move to the Sauce Labs. We are based out of India and need 100% bandwidth for testing. So, on some days, we have low bandwidth, and on other days a high bandwidth. So network issues could be improved to support our execution.

We have been using the solution for approximately two years.

The solution is stable, and we have not had any issues with it.

The solution is scalable. I rate it a seven out of ten. Approximately 20 users are utilizing the solution.

We have had a good experience with customer service and support. The study is minimal, and when we have issues like a parallel solution failing, we reach out to the support team, and within two days, they respond to us. Additionally, they can connect the demos and solve them and teach us how to use BrowserStack for our web or mobile applications. I rate the customer service and support team an eight out of ten.

Positive

I was not involved in the initial setup, but maintenance of the solution is easy.

I rate the solution a seven out of ten. The solution is good but is not fully developed and can be improved by enhancing its network connections to avoid network issues. I recommend the solution to users considering it and advise them to understand their use case first and how to utilize the solution.

We were testing it as a user interface on various systems which we manage.

It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it. 

If you ask me feature-wise, I don't think I have tested all the features there—around 40 to 60 percent— nor I was interested in doing do that because the trial was so short. However, there were a few devices that we did not want to procure but we found them within BrowserStack architecture when we tried it out. More than a feature, it was the hardware support that we were able to get through the interfaces. This helped us address a very rare requirement that had come up within our end customer's stack.

Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier.

I only used it for about two weeks during a 14-day trial period about four or five months ago. 

This at least gave us good stability and the results that we saw were quite reasonable enough.

It was easy enough. Because I come from an IT background and have done deployments of many solutions, it was quite simple. It didn't take more than 10-15 minutes on that day.

I would rate BrowserStack a seven out of ten. 

We use the solution for the manual testing of mobile applications.

The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices. 

The solution's UI is intuitive.

We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues.

I would like to have more online video demonstrations on how to use the solution.

I have been using the solution for one year.

I give the stability an eight out of ten. We have experienced some stability issues in some devices for a few minutes and it was resolved with the help of technical support rebooting one of the servers.

The technical support is helpful.

I previously used Micro Focus UFT Mobile at another company. My current company was already using BrowserStack.

The initial setup is straightforward and we do not require any configuration at the beginning. The deployment took one day. We only need to upload the solution and select the devices.

The implementation was completed in-house.

Compared to other solutions, BrowserStack is one of the cheapest.

I give the solution a nine out of ten.